TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome!!!!! Easy to use and easy to read instructions!!!!!!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from First Timer! This was my first time filing my taxes all by myself, turbo tax made it so easy and convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from User Friendly Always quick to help, never any waiting on the phone to talk to live person. Chat also responsive.
Date published: 2023-04-12
Rated 4 out of 5 by from 2021 format was better Did not like that I could not go to the actual tax form to understand what was being asked for. Had very fast access for TTAX help from knowledgeable agents. Much improved over previous years and major reason I will use TTAX next year,
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Service from Baha! My taxes were more complicated than usual this year, and Baha was able to answer my questions and take care of everything quickly!
Date published: 2023-04-12
Rated 5 out of 5 by from 2022 tax filing Very simple to follow instructions. Question tabs gave examples to make understanding easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Reliable and Trustworthy This is year seven for using Turbo Tax and we have been happy with the ease of use and how they continually update the software in helpful ways.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is great I like the combination of Quick Books Self employed and turbo tax. it has reduced my stress level at tax time to nearly nothing
Date published: 2023-04-12
Rated 5 out of 5 by from Well Done! Turbo Tax is so easy!!! I did my taxes in 45 minutes and got a great refund!
Date published: 2023-04-12
Rated 4 out of 5 by from usually great Started out sketchy cause i was trying to put in my investments and banking 1098 and 1099. and it wouldn't let me do it manually, i was getting very frustrated due to the qr you screen shot wasn't working. i finally stopped and next day went back and it worked. Also i was then able to add manually my other one which wasn't there the first day.. once i passed that point it was easy to do and i have used turbo tax for many years. thank you. I do think stupid to charge so much for state and federal to efile though. Because then if you arent getting much return it either puts you having to pay taxes or you dont get hardly anything actually back.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome!!!!! Easy to use and easy to read instructions!!!!!!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from First Timer! This was my first time filing my taxes all by myself, turbo tax made it so easy and convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from User Friendly Always quick to help, never any waiting on the phone to talk to live person. Chat also responsive.
Date published: 2023-04-12
Rated 4 out of 5 by from 2021 format was better Did not like that I could not go to the actual tax form to understand what was being asked for. Had very fast access for TTAX help from knowledgeable agents. Much improved over previous years and major reason I will use TTAX next year,
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Service from Baha! My taxes were more complicated than usual this year, and Baha was able to answer my questions and take care of everything quickly!
Date published: 2023-04-12
Rated 5 out of 5 by from 2022 tax filing Very simple to follow instructions. Question tabs gave examples to make understanding easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Reliable and Trustworthy This is year seven for using Turbo Tax and we have been happy with the ease of use and how they continually update the software in helpful ways.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is great I like the combination of Quick Books Self employed and turbo tax. it has reduced my stress level at tax time to nearly nothing
Date published: 2023-04-12
Rated 5 out of 5 by from Well Done! Turbo Tax is so easy!!! I did my taxes in 45 minutes and got a great refund!
Date published: 2023-04-12
Rated 4 out of 5 by from usually great Started out sketchy cause i was trying to put in my investments and banking 1098 and 1099. and it wouldn't let me do it manually, i was getting very frustrated due to the qr you screen shot wasn't working. i finally stopped and next day went back and it worked. Also i was then able to add manually my other one which wasn't there the first day.. once i passed that point it was easy to do and i have used turbo tax for many years. thank you. I do think stupid to charge so much for state and federal to efile though. Because then if you arent getting much return it either puts you having to pay taxes or you dont get hardly anything actually back.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3128