TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Bonnie07 from
Live assist with state
I wanted confirmation on my state filing. The assistance was through but I would have liked an explanation as to why I got the result I did.
Date published: 2023-04-12
Rated 5 out of 5 by
Gabedude22 from
TurboTax is a lifesaver
Before TurboTax taxes were awful but I feel a lot less stress with how easy and safe it all feels. Thank you for making Taxes much better than the worst! Haha
Date published: 2023-04-12
Rated 1 out of 5 by
Nate1982FL from
Worst experience in years
I felt that the most difficult part of filing my taxes this year was navigating through the never-ending upsell adds that were deceptively disguised as part of the tax filing process. I have ALWAYS used TurboTax to file my taxes, but after this year I will likely be switching to a new tax tool.
Date published: 2023-04-12
Rated 5 out of 5 by
chefchunx from
EASY MONEY
awesome so easy did it in less than 30 mins always going to us this program
Date published: 2023-04-12
Rated 5 out of 5 by
Concordia from
turbo tax is the way to go
information is a click away. Questions /answer accurate.
Date published: 2023-04-12
Rated 2 out of 5 by
2 slow from
Turbo Tax is too slow
Everything with this software takes forever. You know it because you put that irritating note that "We know it's taking longer than a moment".
Date published: 2023-04-12
Rated 5 out of 5 by
pnikkie from
TurboTax Rocks!!
I love using TurboTax!! They make filing my returns so easy every year. Very user friendly program!
Date published: 2023-04-12
Rated 3 out of 5 by
MakeItSimple from
TurboTax is imperfect
I was made to upgrade to premium which was not necessary. The reasoning provided was due to the selling of investments; however, the Schedule D form is not required when no amount is shown in boxes 2b, 2c, 2d, and 2f on your 1099-DIV form. The required information in these cases can be provided on Form 1040. This leads me to believe that this service is not always accurate and I will not be using TurbTax again.
Date published: 2023-04-12
Rated 5 out of 5 by
Rose 55 from
We needed help with inputting our stocks, etc.
We needed help with uploading our stock and crypto information. Rodolfo was very patient and informative and helped us get the help we needed. Thanks!
Date published: 2023-04-12
Rated 4 out of 5 by
Silverlady65 from
Get taxes dones
Time-consuming to get taxes prepare for the last year.
All TurboTax® Offerings Reviews - Page 3121
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Bonnie07 from
Live assist with state
I wanted confirmation on my state filing. The assistance was through but I would have liked an explanation as to why I got the result I did.
Date published: 2023-04-12
Rated 5 out of 5 by
Gabedude22 from
TurboTax is a lifesaver
Before TurboTax taxes were awful but I feel a lot less stress with how easy and safe it all feels. Thank you for making Taxes much better than the worst! Haha
Date published: 2023-04-12
Rated 1 out of 5 by
Nate1982FL from
Worst experience in years
I felt that the most difficult part of filing my taxes this year was navigating through the never-ending upsell adds that were deceptively disguised as part of the tax filing process. I have ALWAYS used TurboTax to file my taxes, but after this year I will likely be switching to a new tax tool.
Date published: 2023-04-12
Rated 5 out of 5 by
chefchunx from
EASY MONEY
awesome so easy did it in less than 30 mins always going to us this program
Date published: 2023-04-12
Rated 5 out of 5 by
Concordia from
turbo tax is the way to go
information is a click away. Questions /answer accurate.
Date published: 2023-04-12
Rated 2 out of 5 by
2 slow from
Turbo Tax is too slow
Everything with this software takes forever. You know it because you put that irritating note that "We know it's taking longer than a moment".
Date published: 2023-04-12
Rated 5 out of 5 by
pnikkie from
TurboTax Rocks!!
I love using TurboTax!! They make filing my returns so easy every year. Very user friendly program!
Date published: 2023-04-12
Rated 3 out of 5 by
MakeItSimple from
TurboTax is imperfect
I was made to upgrade to premium which was not necessary. The reasoning provided was due to the selling of investments; however, the Schedule D form is not required when no amount is shown in boxes 2b, 2c, 2d, and 2f on your 1099-DIV form. The required information in these cases can be provided on Form 1040. This leads me to believe that this service is not always accurate and I will not be using TurbTax again.
Date published: 2023-04-12
Rated 5 out of 5 by
Rose 55 from
We needed help with inputting our stocks, etc.
We needed help with uploading our stock and crypto information. Rodolfo was very patient and informative and helped us get the help we needed. Thanks!
Date published: 2023-04-12
Rated 4 out of 5 by
Silverlady65 from
Get taxes dones
Time-consuming to get taxes prepare for the last year.
All TurboTax® Offerings Reviews - Page 3121
Date published: 2023-04-12