TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Dbplus4 from
TurboTax Good but not Excellent
I had to contact customer support and unfortunately spent 20 on first phone call to only be disconnected with no return call. Then I made another call, to only be cut off shortly after explaining my problem.
Date published: 2023-04-12
Rated 5 out of 5 by
Hey ma from
Great service and Expert!
Turbo tax full service saves me weeks of stress and frustration. 5 years and will stick with in future
Date published: 2023-04-12
Rated 5 out of 5 by
Kline_Y from
Great and Awesome
I have been using TurboTax for many years. I had a great experience and I recommended using it to everyone.
Date published: 2023-04-12
Rated 4 out of 5 by
KSnow99 from
First Time Doing Taxes, it wasn't scary!
Very direct, notified missing information or info that may be wrong, offered live assistant option.
Date published: 2023-04-12
Rated 1 out of 5 by
mouseearnc from
See Below!
The price I paid for Turbotax went up sky-high this year! What happened? I could have taken my taxes to a CPA and not have been charged any more. I bought Turbotax at Bestbuy as usual and you added hundreds more when I did them. I have used your product for many years but may have to find someone else in the future. Can't afford this!
Date published: 2023-04-12
Rated 4 out of 5 by
Corey438 from
Easy to Use
They walked me through step by step. Easy process.
Date published: 2023-04-12
Rated 5 out of 5 by
KShave22 from
Great Tax Product
10years running and I still appreciate how easy Turbo Tax is to use despite all the tax law changes.
Date published: 2023-04-12
Rated 5 out of 5 by
Cassidy696004578o767665er from
Turbo Tax is Great
Super easy to use and straight forward way to get your taxes done!
Date published: 2023-04-12
Rated 5 out of 5 by
Oksiroxy from
Turbotax is easy and fast
this was my first time doing taxes on my own and it was very easy
Date published: 2023-04-12
Rated 5 out of 5 by
Gales125 from
Turbo Tax AND Customer Service is Simply GREAT!
I was having difficulty with Turbo Tax not recognizing my email address and electronic filing. Agents contacted were Impris (she spent 1 hr and 8 min) helping to resolve one problem and Marilyn who stepped me through the electronic filing. The electronic filing window rejected as it didn't recognize my email address after several attempts. After several minutes, she suggested to capitalize all letters in both addresses vice lower characters and it was accepted.
All TurboTax® Offerings Reviews - Page 3118
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Dbplus4 from
TurboTax Good but not Excellent
I had to contact customer support and unfortunately spent 20 on first phone call to only be disconnected with no return call. Then I made another call, to only be cut off shortly after explaining my problem.
Date published: 2023-04-12
Rated 5 out of 5 by
Hey ma from
Great service and Expert!
Turbo tax full service saves me weeks of stress and frustration. 5 years and will stick with in future
Date published: 2023-04-12
Rated 5 out of 5 by
Kline_Y from
Great and Awesome
I have been using TurboTax for many years. I had a great experience and I recommended using it to everyone.
Date published: 2023-04-12
Rated 4 out of 5 by
KSnow99 from
First Time Doing Taxes, it wasn't scary!
Very direct, notified missing information or info that may be wrong, offered live assistant option.
Date published: 2023-04-12
Rated 1 out of 5 by
mouseearnc from
See Below!
The price I paid for Turbotax went up sky-high this year! What happened? I could have taken my taxes to a CPA and not have been charged any more. I bought Turbotax at Bestbuy as usual and you added hundreds more when I did them. I have used your product for many years but may have to find someone else in the future. Can't afford this!
Date published: 2023-04-12
Rated 4 out of 5 by
Corey438 from
Easy to Use
They walked me through step by step. Easy process.
Date published: 2023-04-12
Rated 5 out of 5 by
KShave22 from
Great Tax Product
10years running and I still appreciate how easy Turbo Tax is to use despite all the tax law changes.
Date published: 2023-04-12
Rated 5 out of 5 by
Cassidy696004578o767665er from
Turbo Tax is Great
Super easy to use and straight forward way to get your taxes done!
Date published: 2023-04-12
Rated 5 out of 5 by
Oksiroxy from
Turbotax is easy and fast
this was my first time doing taxes on my own and it was very easy
Date published: 2023-04-12
Rated 5 out of 5 by
Gales125 from
Turbo Tax AND Customer Service is Simply GREAT!
I was having difficulty with Turbo Tax not recognizing my email address and electronic filing. Agents contacted were Impris (she spent 1 hr and 8 min) helping to resolve one problem and Marilyn who stepped me through the electronic filing. The electronic filing window rejected as it didn't recognize my email address after several attempts. After several minutes, she suggested to capitalize all letters in both addresses vice lower characters and it was accepted.
All TurboTax® Offerings Reviews - Page 3118
Date published: 2023-04-12