TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Navigation through software needs to improve I've been using Turbo Tax for years and always have the same issue. I find it difficult to jump around to different subjects without having to go to a major topic and move forward through the "continue" buttons which then requires me to answer some of the same questions again. I'd like to see more drop down lists that I could click on the specific page or line item I want to revisit.
Date published: 2023-04-12
Rated 3 out of 5 by from too expensive this is way too expensive. yes, it's easy, but you're taking 1/3 of my refund in fees.
Date published: 2023-04-12
Rated 5 out of 5 by from GOOD SERVICE EASY AS ALWAYS. BETTER EACH YEAR.. REVIEW ASK TOO MANY QUESTIONS
Date published: 2023-04-12
Rated 4 out of 5 by from Works well for typical returns Had issues with farm income and associated help. Also I tried several times to log in to get some additional assistance but never got through. I have two suggestions for new features although this may not be the proper forum. When printing review copies it would be helpful to number the pages. The second suggestion would be more difficult - have an option to print the previous year's numbers on the review copy to help in identifying unintended discrepancies.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax Long and time consuming. I never received my 20% off referral discount.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful with only a FEW GLITCHES Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is sooooo easy Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 tax good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by from easy as pie it was easy to use. first time self filing my taxes
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Navigation through software needs to improve I've been using Turbo Tax for years and always have the same issue. I find it difficult to jump around to different subjects without having to go to a major topic and move forward through the "continue" buttons which then requires me to answer some of the same questions again. I'd like to see more drop down lists that I could click on the specific page or line item I want to revisit.
Date published: 2023-04-12
Rated 3 out of 5 by from too expensive this is way too expensive. yes, it's easy, but you're taking 1/3 of my refund in fees.
Date published: 2023-04-12
Rated 5 out of 5 by from GOOD SERVICE EASY AS ALWAYS. BETTER EACH YEAR.. REVIEW ASK TOO MANY QUESTIONS
Date published: 2023-04-12
Rated 4 out of 5 by from Works well for typical returns Had issues with farm income and associated help. Also I tried several times to log in to get some additional assistance but never got through. I have two suggestions for new features although this may not be the proper forum. When printing review copies it would be helpful to number the pages. The second suggestion would be more difficult - have an option to print the previous year's numbers on the review copy to help in identifying unintended discrepancies.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax Long and time consuming. I never received my 20% off referral discount.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful with only a FEW GLITCHES Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is sooooo easy Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 tax good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by from easy as pie it was easy to use. first time self filing my taxes
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3116