TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is great! Did the question & answer process. It went fine, just like last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. Easy to use and very friendly customer service and support
Date published: 2023-04-14
Rated 1 out of 5 by from Automatic Filing Directs You To Most Expensive Automatically made me use the most expensive option to file. I've been using TT for a decade and its kinda wild that they disrespect their customers in this way.
Date published: 2023-04-14
Rated 3 out of 5 by from Expensive / needs simpler explanations I'm a repeat, usually satisfied Turbo Tax customer. Some explanations could be simpler. While the process works, when I needed further information, this year, I got an upsell to a more expensive program. Very Annoying. AND: Turbo Tax is overdue to offer a senior discount. It''s the right thing to do for folks on fixed incomes.
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent Very positive experience doing my taxes with Turbo Tax
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Turbo Tax was very user friendly. I will continue to use next year
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and Easy I have used TurboTax for years. Super simple and easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Live Turbo tax was simple to use and the live help from a Tax expert was awesome!!
Date published: 2023-04-14
Rated 5 out of 5 by from Carlos is a fantastic ambassador for Turbo Tax My review of Turbo Tax is wholly in the context of my experience with Carlos. The preparation of my tax return was simple and problem-free. However, my problem came with the IRS efile process, which is where Carlos came in. He is a terrific ambassador for Turbo Tax...friendly, personable, intelligent, competent, patient...what else could you ask for?
Date published: 2023-04-14
Rated 1 out of 5 by from This is a rip off Charged most of my return - you are charging too mcuh
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! Did the question & answer process. It went fine, just like last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. Easy to use and very friendly customer service and support
Date published: 2023-04-14
Rated 1 out of 5 by from Automatic Filing Directs You To Most Expensive Automatically made me use the most expensive option to file. I've been using TT for a decade and its kinda wild that they disrespect their customers in this way.
Date published: 2023-04-14
Rated 3 out of 5 by from Expensive / needs simpler explanations I'm a repeat, usually satisfied Turbo Tax customer. Some explanations could be simpler. While the process works, when I needed further information, this year, I got an upsell to a more expensive program. Very Annoying. AND: Turbo Tax is overdue to offer a senior discount. It''s the right thing to do for folks on fixed incomes.
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent Very positive experience doing my taxes with Turbo Tax
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Turbo Tax was very user friendly. I will continue to use next year
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and Easy I have used TurboTax for years. Super simple and easy to use.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Live Turbo tax was simple to use and the live help from a Tax expert was awesome!!
Date published: 2023-04-14
Rated 5 out of 5 by from Carlos is a fantastic ambassador for Turbo Tax My review of Turbo Tax is wholly in the context of my experience with Carlos. The preparation of my tax return was simple and problem-free. However, my problem came with the IRS efile process, which is where Carlos came in. He is a terrific ambassador for Turbo Tax...friendly, personable, intelligent, competent, patient...what else could you ask for?
Date published: 2023-04-14
Rated 1 out of 5 by from This is a rip off Charged most of my return - you are charging too mcuh
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3116