TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by
FelipeGinger from
Usually love Turbotax -- Gave me trouble this year
My W2 must have been imported incorrectly through ADP - my state returns said I owed over $10,000 to NYC, which made no sense. It was very opaque to understand what was wrong, Turbotax doesn't provide any option to note that the calculation looks off, or a clear way to introspect how your W2 looks (maybe there is a way to do this, but I didn't see it). Finally after hours of frustration, I thought to just re-enter my W2 manually, and after that my state return looked as predicted. Furthermore, Turbotax forced me to get Premium instead of Deluxe, because of Capital Gains, but I'm not sure I needed it for my specific scenario. So that was another $60 wasted.
Date published: 2023-04-12
Rated 5 out of 5 by
Benji63 from
Solid stuff
User friendly, easy and fast for basic returns. Solid stuff !
Date published: 2023-04-12
Rated 5 out of 5 by
Bl3k3 from
Anthony was very helpful
I was having some difficulties doing my taxes for the first time. He walked me through the best way to go about doing them while being friendly.
Date published: 2023-04-12
Rated 5 out of 5 by
Beefboat57 from
turbo tax
I found that the 2023 Turbo tax premier easy to use and made the filing of myu taxes simple.
Date published: 2023-04-12
Rated 5 out of 5 by
Dog Lover Always from
TurboTax Is Great Again
We have used TurboTax again for our 2022 taxes. It worked great -- once again.
Date published: 2023-04-12
Rated 3 out of 5 by
Jess0223 from
TurboTax makes life a little more stressful
Forced to pay $119 dollar Premium on top of the $59 for using an app to buy and sell stocks that I withdrew only making a $1.00 profit after everything. I feel very screwed over by your system, and I've been using it for a few years. Might not use TurboTax to file next year, it was not worth it for me at all.
Date published: 2023-04-12
Rated 5 out of 5 by
KirstenInThePNW from
Easy. Easy. Easy... and Super Fast!
I've used turbo tax for many years and in the beginning, turbo tax was a bit difficult, however, over the years, it's gotten easier and faster as the software has evolved. The questions are streamlined, easy to read, and simple yes/no (for the most part).
Date published: 2023-04-12
Rated 5 out of 5 by
Cris_tina from
TurboTax is simple
I like the simplicity of the user interface. Also, is very user friendly in terms of questions and doubts.
Date published: 2023-04-12
Rated 1 out of 5 by
gabethemarine from
Service to downgrade plan poor
I was not able to reduce the amount of care I wanted I no longer wanted the turbo tax live but it would not let me
Date published: 2023-04-12
Rated 5 out of 5 by
ctopete2001 from
Quick and easy
Super easy to file taxes, great content for most widely asked questions.
All TurboTax® Offerings Reviews - Page 3108
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
FelipeGinger from
Usually love Turbotax -- Gave me trouble this year
My W2 must have been imported incorrectly through ADP - my state returns said I owed over $10,000 to NYC, which made no sense. It was very opaque to understand what was wrong, Turbotax doesn't provide any option to note that the calculation looks off, or a clear way to introspect how your W2 looks (maybe there is a way to do this, but I didn't see it). Finally after hours of frustration, I thought to just re-enter my W2 manually, and after that my state return looked as predicted. Furthermore, Turbotax forced me to get Premium instead of Deluxe, because of Capital Gains, but I'm not sure I needed it for my specific scenario. So that was another $60 wasted.
Date published: 2023-04-12
Rated 5 out of 5 by
Benji63 from
Solid stuff
User friendly, easy and fast for basic returns. Solid stuff !
Date published: 2023-04-12
Rated 5 out of 5 by
Bl3k3 from
Anthony was very helpful
I was having some difficulties doing my taxes for the first time. He walked me through the best way to go about doing them while being friendly.
Date published: 2023-04-12
Rated 5 out of 5 by
Beefboat57 from
turbo tax
I found that the 2023 Turbo tax premier easy to use and made the filing of myu taxes simple.
Date published: 2023-04-12
Rated 5 out of 5 by
Dog Lover Always from
TurboTax Is Great Again
We have used TurboTax again for our 2022 taxes. It worked great -- once again.
Date published: 2023-04-12
Rated 3 out of 5 by
Jess0223 from
TurboTax makes life a little more stressful
Forced to pay $119 dollar Premium on top of the $59 for using an app to buy and sell stocks that I withdrew only making a $1.00 profit after everything. I feel very screwed over by your system, and I've been using it for a few years. Might not use TurboTax to file next year, it was not worth it for me at all.
Date published: 2023-04-12
Rated 5 out of 5 by
KirstenInThePNW from
Easy. Easy. Easy... and Super Fast!
I've used turbo tax for many years and in the beginning, turbo tax was a bit difficult, however, over the years, it's gotten easier and faster as the software has evolved. The questions are streamlined, easy to read, and simple yes/no (for the most part).
Date published: 2023-04-12
Rated 5 out of 5 by
Cris_tina from
TurboTax is simple
I like the simplicity of the user interface. Also, is very user friendly in terms of questions and doubts.
Date published: 2023-04-12
Rated 1 out of 5 by
gabethemarine from
Service to downgrade plan poor
I was not able to reduce the amount of care I wanted I no longer wanted the turbo tax live but it would not let me
Date published: 2023-04-12
Rated 5 out of 5 by
ctopete2001 from
Quick and easy
Super easy to file taxes, great content for most widely asked questions.
All TurboTax® Offerings Reviews - Page 3108
Date published: 2023-04-12