TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
Rated 5 out of 5 by from top of the line professional all the time....It was a great person. God Bless
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! The Turbo Tax Live Self-Employed product is EXCELLENT and Sherrie, my Turbo Tax Live Expert, was INCREDIBLE!!!!!!!
Date published: 2021-06-10
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 32
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
Rated 5 out of 5 by from top of the line professional all the time....It was a great person. God Bless
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! The Turbo Tax Live Self-Employed product is EXCELLENT and Sherrie, my Turbo Tax Live Expert, was INCREDIBLE!!!!!!!
Date published: 2021-06-10
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 32