TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
UP URS from
WORKS GOOD EVERYTIME!
I used Tax Slayer last year, but it was a mistake because I've had problems with it adding forms I didn't need and not the ones I need. so I came back to TurboTax, and will keep on using it from now on. I used it from 2010 to 2020 and never had a problem. I love this software
Date published: 2023-05-21
Rated 5 out of 5 by
mmunoz66 from
I love Turbo Tax
I have been using Turbo Tax for 10+ years and love it. It is simple to use and has great support.
Date published: 2023-05-21
Rated 5 out of 5 by
Keeek12 from
Turbo is great
No live expert did it myself and it was simple and easy
Date published: 2023-05-21
Rated 5 out of 5 by
Emily223456 from
Awesome!
It’s easy and reliable. I would definitely recommend this!
Date published: 2023-05-21
Rated 3 out of 5 by
TT let me down from
Watch your back
I feel I got lassoed into products that I didn't need , to file my returns
Date published: 2023-05-21
Rated 3 out of 5 by
SelvamIndia from
Not good for US citizens who received 1042-S
Instructions are missing to fill 1042-S in online TurboTax app. Also if clarification is required during filling online Turbotax there is NO way to communication (phone call is useless)
Date published: 2023-05-21
Rated 5 out of 5 by
Honei Bunz from
Awesome
Wonderful was easy to do if a mistake was made it was easy to fix
Date published: 2023-05-21
Rated 1 out of 5 by
Upset71 from
Quality went down hill
I removed stuff that it didnt remove and I had delete line items and add them back all over again because it kept remembering data that I deleted. other bugs. increased the amount of time it took to complete. Never had these issues until this year very disappointed
Date published: 2023-05-21
Rated 5 out of 5 by
Brother 6 from
Turbotax Is great
Turbotax does an excellent job of walking me through my taxes each year, and letting me know quickly when something is wrong.
Date published: 2023-05-21
Rated 5 out of 5 by
Bruin1989 from
Easy to Use
We've used Turbo Tax for years now and still find it more convenient than going to a tax accountant. Very easy to use. We thought we would need additional help this year since we installed solar panels last year. But the process to get the credit was so easy. Very pleased to get a refund this year!
All TurboTax® Offerings Reviews - Page 32
Date published: 2023-05-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
UP URS from
WORKS GOOD EVERYTIME!
I used Tax Slayer last year, but it was a mistake because I've had problems with it adding forms I didn't need and not the ones I need. so I came back to TurboTax, and will keep on using it from now on. I used it from 2010 to 2020 and never had a problem. I love this software
Date published: 2023-05-21
Rated 5 out of 5 by
mmunoz66 from
I love Turbo Tax
I have been using Turbo Tax for 10+ years and love it. It is simple to use and has great support.
Date published: 2023-05-21
Rated 5 out of 5 by
Keeek12 from
Turbo is great
No live expert did it myself and it was simple and easy
Date published: 2023-05-21
Rated 5 out of 5 by
Emily223456 from
Awesome!
It’s easy and reliable. I would definitely recommend this!
Date published: 2023-05-21
Rated 3 out of 5 by
TT let me down from
Watch your back
I feel I got lassoed into products that I didn't need , to file my returns
Date published: 2023-05-21
Rated 3 out of 5 by
SelvamIndia from
Not good for US citizens who received 1042-S
Instructions are missing to fill 1042-S in online TurboTax app. Also if clarification is required during filling online Turbotax there is NO way to communication (phone call is useless)
Date published: 2023-05-21
Rated 5 out of 5 by
Honei Bunz from
Awesome
Wonderful was easy to do if a mistake was made it was easy to fix
Date published: 2023-05-21
Rated 1 out of 5 by
Upset71 from
Quality went down hill
I removed stuff that it didnt remove and I had delete line items and add them back all over again because it kept remembering data that I deleted. other bugs. increased the amount of time it took to complete. Never had these issues until this year very disappointed
Date published: 2023-05-21
Rated 5 out of 5 by
Brother 6 from
Turbotax Is great
Turbotax does an excellent job of walking me through my taxes each year, and letting me know quickly when something is wrong.
Date published: 2023-05-21
Rated 5 out of 5 by
Bruin1989 from
Easy to Use
We've used Turbo Tax for years now and still find it more convenient than going to a tax accountant. Very easy to use. We thought we would need additional help this year since we installed solar panels last year. But the process to get the credit was so easy. Very pleased to get a refund this year!
All TurboTax® Offerings Reviews - Page 32
Date published: 2023-05-21