TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
AJ Slays from
best tax tool ever
If you are trying to get a basic return without all those deductions and write offs that take hours to do this is the only way you should be doing it
Date published: 2023-04-12
Rated 2 out of 5 by
hit head from
use to be free
will not use you again to high of cost for no income
Date published: 2023-04-12
Rated 5 out of 5 by
Art Edu and Security from
TurboTax allows me to manage doing my taxes.
The software works great. However: 1. Lots of micro-transactions, even with the Home&Business Deluxe version. $235.00 of micro-transactions just this year alone. 2. My mother got hustled by a firm that masqueraded as TurboTax Intuit customer support. She likely miss-typed the address for the download, even though she bought at Costco same day and location as me. There are lots of hustlers attempting to con and commit phishing scams by securing domains similar to Intuit TurboTax and this lack of clarity in the documentation can confuse aging customers. They need to make a very easy process and avoid long URL's that people have to type in so they can start to push back. My mom has had to change her banking and passwords and so many systems because she believed she was talking to a genuine TurboTax service. She just typed a bit wrong and now has to suffer. The problem with being the defacto product is that TurboTax needs to address that they are the biggest audience for scammers to abuse and masquerade.
Date published: 2023-04-12
Rated 2 out of 5 by
eaglej from
Import
Turbo tax will not import my data from quickbooks!
Date published: 2023-04-12
Rated 4 out of 5 by
Texasbluebonnet from
Great Resource ands Tool
I have used TurboTax for many years and found it to be straight forward to use. It provides clear explanations and directions. In addition, it double checks the data for accuracy.
Date published: 2023-04-12
Rated 5 out of 5 by
mojo2383 from
Awesome
No issues. Easy to use and friendly to work with on the computer
Date published: 2023-04-12
Rated 5 out of 5 by
Don 220 from
Easy to use and trusted.
Turbo Tax is easy to use from the comfort of my own home. I trust your handling of my private information because of my long relationship with your company. I would and have recommended you services to others.
Date published: 2023-04-12
Rated 3 out of 5 by
T Gapter from
TurboTax
I feel the software is confusing to use. It could be streamlined to make filing fast quick and easy. I am flipping through my paperwork like crazy and there are times I am sent back to pages I don’t need to fill out.
Date published: 2023-04-12
Rated 5 out of 5 by
Zander51 from
Great Service and dependability
I wasn't sure how to file my taxes, but TurboTax made it easy for me. Simply follow all instructions and you are done! I recommend this program to all those who want to learn and be informed!
Date published: 2023-04-12
Rated 5 out of 5 by
cindicated from
Saves time and money DYI
If your taxes are not too complicated, I cant think of another more time saving and affordable option than Turbotax program software. A CPA quoted me $695 to complete our relative simple returns! I purchase the Home & Business program for Costco for $75 which let me add on the state for $15, the $10 Credit was included for product add ons with the program purchase. So I completed and file my taxes for $90!!!! You can accomplish this in record time if you have all of your documents and receipts organized before you start plugging it all into the very clear step by step instructions. And if you have questions, TurboTax professionals will take your call and answer questions and assist with guidance as needed. I had to call twice and had the best help, Paris in FLA was so helpful! I will purchase again next year!
All TurboTax® Offerings Reviews - Page 3092
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AJ Slays from
best tax tool ever
If you are trying to get a basic return without all those deductions and write offs that take hours to do this is the only way you should be doing it
Date published: 2023-04-12
Rated 2 out of 5 by
hit head from
use to be free
will not use you again to high of cost for no income
Date published: 2023-04-12
Rated 5 out of 5 by
Art Edu and Security from
TurboTax allows me to manage doing my taxes.
The software works great. However: 1. Lots of micro-transactions, even with the Home&Business Deluxe version. $235.00 of micro-transactions just this year alone. 2. My mother got hustled by a firm that masqueraded as TurboTax Intuit customer support. She likely miss-typed the address for the download, even though she bought at Costco same day and location as me. There are lots of hustlers attempting to con and commit phishing scams by securing domains similar to Intuit TurboTax and this lack of clarity in the documentation can confuse aging customers. They need to make a very easy process and avoid long URL's that people have to type in so they can start to push back. My mom has had to change her banking and passwords and so many systems because she believed she was talking to a genuine TurboTax service. She just typed a bit wrong and now has to suffer. The problem with being the defacto product is that TurboTax needs to address that they are the biggest audience for scammers to abuse and masquerade.
Date published: 2023-04-12
Rated 2 out of 5 by
eaglej from
Import
Turbo tax will not import my data from quickbooks!
Date published: 2023-04-12
Rated 4 out of 5 by
Texasbluebonnet from
Great Resource ands Tool
I have used TurboTax for many years and found it to be straight forward to use. It provides clear explanations and directions. In addition, it double checks the data for accuracy.
Date published: 2023-04-12
Rated 5 out of 5 by
mojo2383 from
Awesome
No issues. Easy to use and friendly to work with on the computer
Date published: 2023-04-12
Rated 5 out of 5 by
Don 220 from
Easy to use and trusted.
Turbo Tax is easy to use from the comfort of my own home. I trust your handling of my private information because of my long relationship with your company. I would and have recommended you services to others.
Date published: 2023-04-12
Rated 3 out of 5 by
T Gapter from
TurboTax
I feel the software is confusing to use. It could be streamlined to make filing fast quick and easy. I am flipping through my paperwork like crazy and there are times I am sent back to pages I don’t need to fill out.
Date published: 2023-04-12
Rated 5 out of 5 by
Zander51 from
Great Service and dependability
I wasn't sure how to file my taxes, but TurboTax made it easy for me. Simply follow all instructions and you are done! I recommend this program to all those who want to learn and be informed!
Date published: 2023-04-12
Rated 5 out of 5 by
cindicated from
Saves time and money DYI
If your taxes are not too complicated, I cant think of another more time saving and affordable option than Turbotax program software. A CPA quoted me $695 to complete our relative simple returns! I purchase the Home & Business program for Costco for $75 which let me add on the state for $15, the $10 Credit was included for product add ons with the program purchase. So I completed and file my taxes for $90!!!! You can accomplish this in record time if you have all of your documents and receipts organized before you start plugging it all into the very clear step by step instructions. And if you have questions, TurboTax professionals will take your call and answer questions and assist with guidance as needed. I had to call twice and had the best help, Paris in FLA was so helpful! I will purchase again next year!
All TurboTax® Offerings Reviews - Page 3092
Date published: 2023-04-12