TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use for free. great for standard W-2's ! Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by from Better every year! It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by from Less solicitations I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX Turbo Tax helped me through the whole process and saved me thousands.
Date published: 2023-04-12
Rated 4 out of 5 by from I have never had a bad experience with Turbotax I've been using this site for over 8 years, and it has always served me well.
Date published: 2023-04-12
Rated 4 out of 5 by from It was ok Was wanting to file easy quick , just one w2 nothing else, no banking, no nothing. My 16 year old kid. They got me answering questions about international banking and retirement and etc. At the beginning I didn't check any of those boxes for a reason!!! Then pops up just to make sure and asks same dang questions. But overall it's not that bad and pretty good to be free.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3088
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use for free. great for standard W-2's ! Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by from Better every year! It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by from Less solicitations I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX Turbo Tax helped me through the whole process and saved me thousands.
Date published: 2023-04-12
Rated 4 out of 5 by from I have never had a bad experience with Turbotax I've been using this site for over 8 years, and it has always served me well.
Date published: 2023-04-12
Rated 4 out of 5 by from It was ok Was wanting to file easy quick , just one w2 nothing else, no banking, no nothing. My 16 year old kid. They got me answering questions about international banking and retirement and etc. At the beginning I didn't check any of those boxes for a reason!!! Then pops up just to make sure and asks same dang questions. But overall it's not that bad and pretty good to be free.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3088