TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Kari1952 from
Turbo Tax made it simpler than I thought .
I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by
Daniel Hodut from
Great!
It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
Rated 5 out of 5 by
jknighten from
easy
Quick and easy, easily understanding questions. Took no time to complete..
Date published: 2023-04-12
Rated 5 out of 5 by
Kerie from
Turbotax makes it super easy!
I have been going to an accountant for 15 years. I was terrified to do my own taxes. Turbotax gives me the confidence to file because the questions are easy to understand and truly account for everything!
Date published: 2023-04-12
Rated 5 out of 5 by
ro4the from
Turbo Tax rocks
I have been using Turbo Tax software for years. I find it to be very user friendly.
Date published: 2023-04-12
Rated 5 out of 5 by
The Bumble from
TurboTax Live is Mostly Pretty Excellent!
I've been using TurboTax since my 2019 return, and have thrown down for the Live support version for the last 2 years. My experience with live phone and screen-sharing interactions has been EXCELLENT. My experience with chat based assistance was frustrating, but in hindsight I don't think I should have asked that particular question via chat. The issue was that TurboTax had auto-filled an amount for my State and Local Income Tax Refund that was exactly $25 off from the actual value from my 2021 return, which was prepared in TurboTax. How this could be I have no idea. Anyway, it was easy enough to fix, but unsettling. Other than that, I'm pretty happy with it. The Live professionals are great!
Date published: 2023-04-12
Rated 5 out of 5 by
JimmyLeeTay from
TURBOTAX ONLINE IS EXCELLENT!
Easy as pie!!! Used on-line version for the first time!
Date published: 2023-04-12
Rated 5 out of 5 by
Abbie316 from
Super Easy to Use
I'm terrible with filing out my paperwork but Turbotax made this super easy. Everything was super simple to understand.
Date published: 2023-04-12
Rated 4 out of 5 by
Witch1953 from
Turbo tax is very good way
I have used turbo tax for years but there are times the questions are confusing!
Date published: 2023-04-12
Rated 5 out of 5 by
Annia15 from
Great Service
Robert, was very helpful and very professional. As I was entering my bank information he was respectful.
All TurboTax® Offerings Reviews - Page 3081
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Kari1952 from
Turbo Tax made it simpler than I thought .
I was so nervous to complete taxes for the first time myself but turbo tax made it very easy with the prompts explaining each section . What a great experience , now I’m much more confident in completing them for years to come.
Date published: 2023-04-12
Rated 5 out of 5 by
Daniel Hodut from
Great!
It was a great experience ! I got answers to all my questions !
Date published: 2023-04-12
Rated 5 out of 5 by
jknighten from
easy
Quick and easy, easily understanding questions. Took no time to complete..
Date published: 2023-04-12
Rated 5 out of 5 by
Kerie from
Turbotax makes it super easy!
I have been going to an accountant for 15 years. I was terrified to do my own taxes. Turbotax gives me the confidence to file because the questions are easy to understand and truly account for everything!
Date published: 2023-04-12
Rated 5 out of 5 by
ro4the from
Turbo Tax rocks
I have been using Turbo Tax software for years. I find it to be very user friendly.
Date published: 2023-04-12
Rated 5 out of 5 by
The Bumble from
TurboTax Live is Mostly Pretty Excellent!
I've been using TurboTax since my 2019 return, and have thrown down for the Live support version for the last 2 years. My experience with live phone and screen-sharing interactions has been EXCELLENT. My experience with chat based assistance was frustrating, but in hindsight I don't think I should have asked that particular question via chat. The issue was that TurboTax had auto-filled an amount for my State and Local Income Tax Refund that was exactly $25 off from the actual value from my 2021 return, which was prepared in TurboTax. How this could be I have no idea. Anyway, it was easy enough to fix, but unsettling. Other than that, I'm pretty happy with it. The Live professionals are great!
Date published: 2023-04-12
Rated 5 out of 5 by
JimmyLeeTay from
TURBOTAX ONLINE IS EXCELLENT!
Easy as pie!!! Used on-line version for the first time!
Date published: 2023-04-12
Rated 5 out of 5 by
Abbie316 from
Super Easy to Use
I'm terrible with filing out my paperwork but Turbotax made this super easy. Everything was super simple to understand.
Date published: 2023-04-12
Rated 4 out of 5 by
Witch1953 from
Turbo tax is very good way
I have used turbo tax for years but there are times the questions are confusing!
Date published: 2023-04-12
Rated 5 out of 5 by
Annia15 from
Great Service
Robert, was very helpful and very professional. As I was entering my bank information he was respectful.
All TurboTax® Offerings Reviews - Page 3081
Date published: 2023-04-12