TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
Rated 5 out of 5 by from Love TurboTax! User-friendly and fast! Makes anyone able to complete their taxes efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from They add fees at every turn. Since I elected to have the fees deducted from my returns I won't actually experience a budget shortfall. With that being said, they try to add fees at the end of every section. Pay attention because my $39.99 fee quickly rose to $112.00. I should have filed my taxes earlier. Then I wouldn't be sitting here, running a fever and needing to go back to bed, taking the easy way out.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo TAX IS AWESOME it was so easy super helpful and im so happy with the outcome
Date published: 2023-04-12
Rated 5 out of 5 by from perfect as always Always perfect and very easy to use.Love turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from easy file was very easy to file turbo tax is the best option to file taxes i will recommend to friends
Date published: 2023-04-12
Rated 3 out of 5 by from confusing There was too much back and forth and repeating what I had already completed. I was not given an opportunity to save the return before or after filing. Where can I access this for my records?
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy Good questions, easy to follow prompts, excellent results
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3080
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
Rated 5 out of 5 by from Love TurboTax! User-friendly and fast! Makes anyone able to complete their taxes efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from They add fees at every turn. Since I elected to have the fees deducted from my returns I won't actually experience a budget shortfall. With that being said, they try to add fees at the end of every section. Pay attention because my $39.99 fee quickly rose to $112.00. I should have filed my taxes earlier. Then I wouldn't be sitting here, running a fever and needing to go back to bed, taking the easy way out.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo TAX IS AWESOME it was so easy super helpful and im so happy with the outcome
Date published: 2023-04-12
Rated 5 out of 5 by from perfect as always Always perfect and very easy to use.Love turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from easy file was very easy to file turbo tax is the best option to file taxes i will recommend to friends
Date published: 2023-04-12
Rated 3 out of 5 by from confusing There was too much back and forth and repeating what I had already completed. I was not given an opportunity to save the return before or after filing. Where can I access this for my records?
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy Good questions, easy to follow prompts, excellent results
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3080