TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax was amazing Thank you!!!! i went threw a few tax experts my return was a little tricky, but we got it done! Thank you Turbo tax for the hard work! see you next year!!!
Date published: 2023-04-12
Rated 3 out of 5 by from It's become more confusing and convoluted Over time it has become far more confusing and redundant particular toward the end of the program.
Date published: 2023-04-12
Rated 5 out of 5 by from Personal and two businesses made easy Filed my personal and taxes for two businesses with ease. Went away from TT for a couple years to a preparer who kept getting more and more expensive. Was almost afraid to come back but glad I did.
Date published: 2023-04-12
Rated 5 out of 5 by from Only complaint is the proclaimed "cost" Great at helping you capture all you are entitled to (in comparison to H&R Block - much better at this as HR Block missed some important credits related to home ownership and energy credit opportunities). What I do not enjoy is starting out believing you are going to get taxes done for less than $100 and it ends up being $150+ even though it's simple taxes.
Date published: 2023-04-12
Rated 4 out of 5 by from Easy to use, but NOT CHEAP! I like how turbo tax moves you through everything quickly and explains things. Much easier than trying to do taxes without it. But I wish it was cheaper - you start out thinking it's one price, but when you add on your state tax filing, it goes up so you end up spending $200 to file your taxes.
Date published: 2023-04-12
Rated 1 out of 5 by from Horrible Definitely would not recommend and highly aggravated with the entire process. First time using and I should have never switched from what I have done in the past 8 years. Cost me so much more money than it would have if I kept going to a tax office. Not user friendly, and cost so much money!!! Not only that, but it did not mention I had not fully completed the process even after I had already paid!! Will NEVER use TurboTax again!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is AWESOME!! Simple and quick! Done in under 30 minutes! Absolutely recommend!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great. I have been using Turbo Tax for so many years and trust it completely.
Date published: 2023-04-12
Rated 5 out of 5 by from Best app for taxes This is by far the best app to use for taxes if you're like me and just want to get it over with. They make it simple and easy. The hardest part about it is finding all the documents you've been sent throughout the year, and that's not turbotax's fault haha.
Date published: 2023-04-12
Rated 5 out of 5 by from Expert Tech and Expert real tax experts used this I used the tech experts Briuna V., Charles K., and the tax expert LaTwan to help me when I could not figure out what I done wrong re: farm income and expenses. Each of them were VERY HELPFUL. TurboTax 2022 worked out great for me this year. I DID take more hours to complete it, but that is probably I am not confident with mathematics, I need more time to triple check my numbers.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was amazing Thank you!!!! i went threw a few tax experts my return was a little tricky, but we got it done! Thank you Turbo tax for the hard work! see you next year!!!
Date published: 2023-04-12
Rated 3 out of 5 by from It's become more confusing and convoluted Over time it has become far more confusing and redundant particular toward the end of the program.
Date published: 2023-04-12
Rated 5 out of 5 by from Personal and two businesses made easy Filed my personal and taxes for two businesses with ease. Went away from TT for a couple years to a preparer who kept getting more and more expensive. Was almost afraid to come back but glad I did.
Date published: 2023-04-12
Rated 5 out of 5 by from Only complaint is the proclaimed "cost" Great at helping you capture all you are entitled to (in comparison to H&R Block - much better at this as HR Block missed some important credits related to home ownership and energy credit opportunities). What I do not enjoy is starting out believing you are going to get taxes done for less than $100 and it ends up being $150+ even though it's simple taxes.
Date published: 2023-04-12
Rated 4 out of 5 by from Easy to use, but NOT CHEAP! I like how turbo tax moves you through everything quickly and explains things. Much easier than trying to do taxes without it. But I wish it was cheaper - you start out thinking it's one price, but when you add on your state tax filing, it goes up so you end up spending $200 to file your taxes.
Date published: 2023-04-12
Rated 1 out of 5 by from Horrible Definitely would not recommend and highly aggravated with the entire process. First time using and I should have never switched from what I have done in the past 8 years. Cost me so much more money than it would have if I kept going to a tax office. Not user friendly, and cost so much money!!! Not only that, but it did not mention I had not fully completed the process even after I had already paid!! Will NEVER use TurboTax again!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is AWESOME!! Simple and quick! Done in under 30 minutes! Absolutely recommend!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great. I have been using Turbo Tax for so many years and trust it completely.
Date published: 2023-04-12
Rated 5 out of 5 by from Best app for taxes This is by far the best app to use for taxes if you're like me and just want to get it over with. They make it simple and easy. The hardest part about it is finding all the documents you've been sent throughout the year, and that's not turbotax's fault haha.
Date published: 2023-04-12
Rated 5 out of 5 by from Expert Tech and Expert real tax experts used this I used the tech experts Briuna V., Charles K., and the tax expert LaTwan to help me when I could not figure out what I done wrong re: farm income and expenses. Each of them were VERY HELPFUL. TurboTax 2022 worked out great for me this year. I DID take more hours to complete it, but that is probably I am not confident with mathematics, I need more time to triple check my numbers.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3076