TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Rough start Lots of communication breakdowns at Turbo, but we made it through
Date published: 2023-04-12
Rated 1 out of 5 by from NO HELP Very frustrated at the latest software Business 2022 of TT. Could not get help in an expeditious manner online or help from Turbo Tax. Next year I will pay the extra to hire an accountant. FAQ was also pointless.
Date published: 2023-04-12
Rated 5 out of 5 by from Julia is awesome Julia was super helpful, Will request her next year
Date published: 2023-04-12
Rated 5 out of 5 by from I have been using Turbo Tax for years!!! I really like the way Turbo Tax transfers last years information to the new year. I also like the down load features for 1099's and other data. it is my "go to" for taxes!
Date published: 2023-04-12
Rated 3 out of 5 by from Convenient but so expensive TurboTax is super convenient, but it is ridiculously expensive and asks the same questions over and over again. I will be seeking a different tax filing service next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Program I've used TurboTax for over 20 years, and it improves every year. This year's return was the easiest ever. Turbo tax does an excellent job saving information from the previous years. I highly recommend TurboTax if you want to do your own taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Help me through it all. Very fast and easy, friendly and patient would reccomend to anyone.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is great I like using turbotax every year, it simplifies everything and makes it a very smooth process. One thing that I am happy they improved was they tell you at the beginning for costs if your return isn't a simple one (meaning there are other documents they need to populate). I will say, I think it stinks that they have a $39 processing fee if you want to pay for this service with your federal refund. I totally get it, but if you don't have the money in your account to pay upfront, you basically lose out on that $39. Overall, turbotax is a great service that I think is continuing to improve and help people file their taxes confidently. I would recommend them to anyone that asks where to get their taxes done.
Date published: 2023-04-12
Rated 5 out of 5 by from love turbotax always quick and easy, 5 years of using this website and I have no complaints
Date published: 2023-04-12
Rated 5 out of 5 by from Done and done! Simple to use system that saves my information year after year. I can't imagine tax season without it!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3074
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Rough start Lots of communication breakdowns at Turbo, but we made it through
Date published: 2023-04-12
Rated 1 out of 5 by from NO HELP Very frustrated at the latest software Business 2022 of TT. Could not get help in an expeditious manner online or help from Turbo Tax. Next year I will pay the extra to hire an accountant. FAQ was also pointless.
Date published: 2023-04-12
Rated 5 out of 5 by from Julia is awesome Julia was super helpful, Will request her next year
Date published: 2023-04-12
Rated 5 out of 5 by from I have been using Turbo Tax for years!!! I really like the way Turbo Tax transfers last years information to the new year. I also like the down load features for 1099's and other data. it is my "go to" for taxes!
Date published: 2023-04-12
Rated 3 out of 5 by from Convenient but so expensive TurboTax is super convenient, but it is ridiculously expensive and asks the same questions over and over again. I will be seeking a different tax filing service next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Program I've used TurboTax for over 20 years, and it improves every year. This year's return was the easiest ever. Turbo tax does an excellent job saving information from the previous years. I highly recommend TurboTax if you want to do your own taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Help me through it all. Very fast and easy, friendly and patient would reccomend to anyone.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is great I like using turbotax every year, it simplifies everything and makes it a very smooth process. One thing that I am happy they improved was they tell you at the beginning for costs if your return isn't a simple one (meaning there are other documents they need to populate). I will say, I think it stinks that they have a $39 processing fee if you want to pay for this service with your federal refund. I totally get it, but if you don't have the money in your account to pay upfront, you basically lose out on that $39. Overall, turbotax is a great service that I think is continuing to improve and help people file their taxes confidently. I would recommend them to anyone that asks where to get their taxes done.
Date published: 2023-04-12
Rated 5 out of 5 by from love turbotax always quick and easy, 5 years of using this website and I have no complaints
Date published: 2023-04-12
Rated 5 out of 5 by from Done and done! Simple to use system that saves my information year after year. I can't imagine tax season without it!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3074