TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good Experience Good Experience. Tools is easy to use. Will continue to use it.
Date published: 2023-04-14
Rated 2 out of 5 by from Last time Have used Turbo Tax for 20 years, back when it was on a floppy disk called Personal Tax Edge from Parsons Technology. Every year it gets worse with the same issues and problems every time. Always end up calling--at least these folks are friendly and helpful ( after a significant hold time.). For me it's time to switch. Goodbye
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Turbo tax it was easy for a first time filer to handle
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent I thought Turbo Tax does a good job of helping me navigate my tax forms and educates me on the entire process.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesom Very good to use software - clear instructions make it easy
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to navigate First time doing my taxes myself and it was easy to use
Date published: 2023-04-14
Rated 5 out of 5 by from I use TurboTax every year and it's so EASY! I've used TurboTax forever and I wouldn't think of switching or using anyone or anything else. The fact everything is saved over from the previous year(s) saves so much time and hassle. I absolutely love using it, super simple and so much cheaper than what I hear accountants are charging folks to just drop off paperwork.
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Very happy thank very much very nice working with you I love it
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Program!!! Experts readily available! If you are in need of help just click on a link and a helpful individual can assist you!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax The system is great and easy to use; however, you are led to believe that it is free when you end up having to pay $59 for Federal and the same for State, so around $120! That is ridiculous! You pay it because you've put in all the work and don't want to start over.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Experience Good Experience. Tools is easy to use. Will continue to use it.
Date published: 2023-04-14
Rated 2 out of 5 by from Last time Have used Turbo Tax for 20 years, back when it was on a floppy disk called Personal Tax Edge from Parsons Technology. Every year it gets worse with the same issues and problems every time. Always end up calling--at least these folks are friendly and helpful ( after a significant hold time.). For me it's time to switch. Goodbye
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Turbo tax it was easy for a first time filer to handle
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent I thought Turbo Tax does a good job of helping me navigate my tax forms and educates me on the entire process.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesom Very good to use software - clear instructions make it easy
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to navigate First time doing my taxes myself and it was easy to use
Date published: 2023-04-14
Rated 5 out of 5 by from I use TurboTax every year and it's so EASY! I've used TurboTax forever and I wouldn't think of switching or using anyone or anything else. The fact everything is saved over from the previous year(s) saves so much time and hassle. I absolutely love using it, super simple and so much cheaper than what I hear accountants are charging folks to just drop off paperwork.
Date published: 2023-04-14
Rated 5 out of 5 by from I love it Very happy thank very much very nice working with you I love it
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Program!!! Experts readily available! If you are in need of help just click on a link and a helpful individual can assist you!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax The system is great and easy to use; however, you are led to believe that it is free when you end up having to pay $59 for Federal and the same for State, so around $120! That is ridiculous! You pay it because you've put in all the work and don't want to start over.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3068