TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from 2020 return Very easy to use. I felt very comfortable using this program.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Always on point and can answer any question you may have.
Date published: 2021-05-18
Rated 5 out of 5 by from Solid program for completing your taxes TurboTax is a great program. Once or twice I felt like it skipped a step I was expecting from the year before. However, when I went back through the section again, it picked up what it had missed. I like that I can compare to what I had on my return last year without diggin out all of my hard copy notes1
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is very easy to use! Everything was very understandable. All questions were answered. I suggest this to anyone that does their own tax filing.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Quick and easy to use. ............................
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax made filing taxes easy! Everything was quick, it helped me understand what i was filling out and i was able to do it myself.
Date published: 2021-05-18
Rated 1 out of 5 by from Last time I will use this software Firstly, program is wrong. My husband is retired NYC/NYS employee whose pension is NOT taxable. TT insists it is. I had to separate Federal and not file state because TT was saying there was only a $20K deduction allowed and the entire pension is tax free in NY. 2nd. Federal return rejected twice. No intelligible reason. TT has wrong AGI from year before even though they filed our tax return. No support to fix the problem. On third submission after getting transcript from IRS website. Why is program asking for AGI for each of us? Don't we just have one AGI since filing separately? Still don't know if tax payment went through. What a mess.
Date published: 2021-05-18
Rated 5 out of 5 by from online help was amazing The woman (Leanne?) who answered my questions using the online help was an joy to work with. Even on the last day to file at 1030pm, she was patient, knowledgeable and very friendly.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX AWESOME Everything was available with help and understanding.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy peacy It was very easy and self explanatory. I will start using turbo tax every year! And will tell my friends and family how great it was to use TurboTax.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 2020 return Very easy to use. I felt very comfortable using this program.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Always on point and can answer any question you may have.
Date published: 2021-05-18
Rated 5 out of 5 by from Solid program for completing your taxes TurboTax is a great program. Once or twice I felt like it skipped a step I was expecting from the year before. However, when I went back through the section again, it picked up what it had missed. I like that I can compare to what I had on my return last year without diggin out all of my hard copy notes1
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is very easy to use! Everything was very understandable. All questions were answered. I suggest this to anyone that does their own tax filing.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Quick and easy to use. ............................
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax made filing taxes easy! Everything was quick, it helped me understand what i was filling out and i was able to do it myself.
Date published: 2021-05-18
Rated 1 out of 5 by from Last time I will use this software Firstly, program is wrong. My husband is retired NYC/NYS employee whose pension is NOT taxable. TT insists it is. I had to separate Federal and not file state because TT was saying there was only a $20K deduction allowed and the entire pension is tax free in NY. 2nd. Federal return rejected twice. No intelligible reason. TT has wrong AGI from year before even though they filed our tax return. No support to fix the problem. On third submission after getting transcript from IRS website. Why is program asking for AGI for each of us? Don't we just have one AGI since filing separately? Still don't know if tax payment went through. What a mess.
Date published: 2021-05-18
Rated 5 out of 5 by from online help was amazing The woman (Leanne?) who answered my questions using the online help was an joy to work with. Even on the last day to file at 1030pm, she was patient, knowledgeable and very friendly.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX AWESOME Everything was available with help and understanding.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy peacy It was very easy and self explanatory. I will start using turbo tax every year! And will tell my friends and family how great it was to use TurboTax.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 307