TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from ive used turbotax for many years ive used and liked turbotax for many years, but this year my premier return was listed (fed.) for 89.00. but, by the end of the return it had changed to 119.00. i found a coupon that lowered it to 104.00. i would like to know why the fed. return price jumped from 89.00 to 119.00 ? please explain it to me. i tried to send in a question. thanks, robert
Date published: 2023-04-13
Rated 5 out of 5 by from yes great super love it and it was amamzing wondering super cool.
Date published: 2023-04-13
Rated 4 out of 5 by from Can't correct errors For the most part, very easy to use. But ran into an issue regarding mileage deductions. TurboTax claimed there was an error, but when I reviewed and changed, I kept getting the same error. Finally, with someone on the phone, we got it to go through. Then, I was not able to efile, because of the same error.
Date published: 2023-04-13
Rated 1 out of 5 by from Cant put in own address for billing My address has a 1/2 in it and because of the "/" it wont accept it. I had to use a friend/s address. this needs to be changed.
Date published: 2023-04-13
Rated 4 out of 5 by from Good for small businesses easy, great help, max benefits for small business love it that i can pick up where I left off being a busy mom and business owner! A bit pricey for me to still have to imput but at the end of the day makes it a tad easier on my own time.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotastic! I like how all things are explained succintly in understandable language. I also like that I can easily save my progress and come back as needed.
Date published: 2023-04-13
Rated 2 out of 5 by from Becoming harder & more every year Turbo tax doesn't allow you to get the biggest return anymore and I'm now starting to find it difficult to use. The info you are now providing on this platform is more than abundant and you still run into issues when you try to e-file (it won't let you e-file when the algorithm/platform system "thinks" you are "missing" something). Filling out pre-made platform categories and such is also a clear indication you won't be getting the most out of your return.
Date published: 2023-04-13
Rated 5 out of 5 by from WOw I did my taxes in 20 minutes without trying It was very easy and guides you very well and effectively.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Tax Tool- Everyone should use this tool. I have been using Turbo Tax since its inception. Works excellent. Never had a problem.
Date published: 2023-04-13
Rated 5 out of 5 by from GREAT PRODUCT My experience with TurboTax is the same as always. Great software and it saves me time, which I do not have.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ive used turbotax for many years ive used and liked turbotax for many years, but this year my premier return was listed (fed.) for 89.00. but, by the end of the return it had changed to 119.00. i found a coupon that lowered it to 104.00. i would like to know why the fed. return price jumped from 89.00 to 119.00 ? please explain it to me. i tried to send in a question. thanks, robert
Date published: 2023-04-13
Rated 5 out of 5 by from yes great super love it and it was amamzing wondering super cool.
Date published: 2023-04-13
Rated 4 out of 5 by from Can't correct errors For the most part, very easy to use. But ran into an issue regarding mileage deductions. TurboTax claimed there was an error, but when I reviewed and changed, I kept getting the same error. Finally, with someone on the phone, we got it to go through. Then, I was not able to efile, because of the same error.
Date published: 2023-04-13
Rated 1 out of 5 by from Cant put in own address for billing My address has a 1/2 in it and because of the "/" it wont accept it. I had to use a friend/s address. this needs to be changed.
Date published: 2023-04-13
Rated 4 out of 5 by from Good for small businesses easy, great help, max benefits for small business love it that i can pick up where I left off being a busy mom and business owner! A bit pricey for me to still have to imput but at the end of the day makes it a tad easier on my own time.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotastic! I like how all things are explained succintly in understandable language. I also like that I can easily save my progress and come back as needed.
Date published: 2023-04-13
Rated 2 out of 5 by from Becoming harder & more every year Turbo tax doesn't allow you to get the biggest return anymore and I'm now starting to find it difficult to use. The info you are now providing on this platform is more than abundant and you still run into issues when you try to e-file (it won't let you e-file when the algorithm/platform system "thinks" you are "missing" something). Filling out pre-made platform categories and such is also a clear indication you won't be getting the most out of your return.
Date published: 2023-04-13
Rated 5 out of 5 by from WOw I did my taxes in 20 minutes without trying It was very easy and guides you very well and effectively.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Tax Tool- Everyone should use this tool. I have been using Turbo Tax since its inception. Works excellent. Never had a problem.
Date published: 2023-04-13
Rated 5 out of 5 by from GREAT PRODUCT My experience with TurboTax is the same as always. Great software and it saves me time, which I do not have.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3054