TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
null from
ive used turbotax for many years
ive used and liked turbotax for many years, but this year my premier return was listed (fed.) for 89.00. but, by the end of the return it had changed to 119.00. i found a coupon that lowered it to 104.00. i would like to know why the fed. return price jumped from 89.00 to 119.00 ? please explain it to me. i tried to send in a question. thanks, robert
Date published: 2023-04-13
Rated 5 out of 5 by
Peter28 from
yes
great super love it and it was amamzing wondering super cool.
Date published: 2023-04-13
Rated 4 out of 5 by
BillMOrlando from
Can't correct errors
For the most part, very easy to use. But ran into an issue regarding mileage deductions. TurboTax claimed there was an error, but when I reviewed and changed, I kept getting the same error. Finally, with someone on the phone, we got it to go through. Then, I was not able to efile, because of the same error.
Date published: 2023-04-13
Rated 1 out of 5 by
Dan1984 from
Cant put in own address for billing
My address has a 1/2 in it and because of the "/" it wont accept it. I had to use a friend/s address. this needs to be changed.
Date published: 2023-04-13
Rated 4 out of 5 by
bsmith208 from
Good for small businesses
easy, great help, max benefits for small business love it that i can pick up where I left off being a busy mom and business owner! A bit pricey for me to still have to imput but at the end of the day makes it a tad easier on my own time.
Date published: 2023-04-13
Rated 5 out of 5 by
Proverbial from
Turbotastic!
I like how all things are explained succintly in understandable language. I also like that I can easily save my progress and come back as needed.
Date published: 2023-04-13
Rated 2 out of 5 by
MehTaxMan from
Becoming harder & more every year
Turbo tax doesn't allow you to get the biggest return anymore and I'm now starting to find it difficult to use. The info you are now providing on this platform is more than abundant and you still run into issues when you try to e-file (it won't let you e-file when the algorithm/platform system "thinks" you are "missing" something). Filling out pre-made platform categories and such is also a clear indication you won't be getting the most out of your return.
Date published: 2023-04-13
Rated 5 out of 5 by
ItsMKvswlrd from
WOw I did my taxes in 20 minutes without trying
It was very easy and guides you very well and effectively.
Date published: 2023-04-13
Rated 5 out of 5 by
Dee Brownie from
Great Tax Tool- Everyone should use this tool.
I have been using Turbo Tax since its inception. Works excellent. Never had a problem.
Date published: 2023-04-13
Rated 5 out of 5 by
Gilbert S from
GREAT PRODUCT
My experience with TurboTax is the same as always. Great software and it saves me time, which I do not have.
All TurboTax® Offerings Reviews - Page 3054
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
null from
ive used turbotax for many years
ive used and liked turbotax for many years, but this year my premier return was listed (fed.) for 89.00. but, by the end of the return it had changed to 119.00. i found a coupon that lowered it to 104.00. i would like to know why the fed. return price jumped from 89.00 to 119.00 ? please explain it to me. i tried to send in a question. thanks, robert
Date published: 2023-04-13
Rated 5 out of 5 by
Peter28 from
yes
great super love it and it was amamzing wondering super cool.
Date published: 2023-04-13
Rated 4 out of 5 by
BillMOrlando from
Can't correct errors
For the most part, very easy to use. But ran into an issue regarding mileage deductions. TurboTax claimed there was an error, but when I reviewed and changed, I kept getting the same error. Finally, with someone on the phone, we got it to go through. Then, I was not able to efile, because of the same error.
Date published: 2023-04-13
Rated 1 out of 5 by
Dan1984 from
Cant put in own address for billing
My address has a 1/2 in it and because of the "/" it wont accept it. I had to use a friend/s address. this needs to be changed.
Date published: 2023-04-13
Rated 4 out of 5 by
bsmith208 from
Good for small businesses
easy, great help, max benefits for small business love it that i can pick up where I left off being a busy mom and business owner! A bit pricey for me to still have to imput but at the end of the day makes it a tad easier on my own time.
Date published: 2023-04-13
Rated 5 out of 5 by
Proverbial from
Turbotastic!
I like how all things are explained succintly in understandable language. I also like that I can easily save my progress and come back as needed.
Date published: 2023-04-13
Rated 2 out of 5 by
MehTaxMan from
Becoming harder & more every year
Turbo tax doesn't allow you to get the biggest return anymore and I'm now starting to find it difficult to use. The info you are now providing on this platform is more than abundant and you still run into issues when you try to e-file (it won't let you e-file when the algorithm/platform system "thinks" you are "missing" something). Filling out pre-made platform categories and such is also a clear indication you won't be getting the most out of your return.
Date published: 2023-04-13
Rated 5 out of 5 by
ItsMKvswlrd from
WOw I did my taxes in 20 minutes without trying
It was very easy and guides you very well and effectively.
Date published: 2023-04-13
Rated 5 out of 5 by
Dee Brownie from
Great Tax Tool- Everyone should use this tool.
I have been using Turbo Tax since its inception. Works excellent. Never had a problem.
Date published: 2023-04-13
Rated 5 out of 5 by
Gilbert S from
GREAT PRODUCT
My experience with TurboTax is the same as always. Great software and it saves me time, which I do not have.
All TurboTax® Offerings Reviews - Page 3054
Date published: 2023-04-13