TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from A few issues, but overall solid Overall, pretty good! Got a lot on our refund. A pretty positive experience, save for a handful of interface issues that prevented us from filing as quickly. Editing these fields took some time, but once we had done so it was smooth sailing.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is still one of the best , However... TurboTax is still one of the best , However, they are no longer price competitive. I feel most of their customers are repeat customers due to the import feature and customers don't yet trust other vendors to import TT files properly. Just my opinion.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Taxes are scary to me. Turbo Tax made it easy. It definitely took away the worry of making a mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Made Filing Taxes Easier I appreciate how simple TurboTax is, and love that links to my Mint budgeting account, so I don't have to put in all my same information over and over again. It makes it so easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Always My Go To I love Turbo Tax. I remember my mom using it when we were kids. Like the old school, out of the box, dial up internet had to take up a landline experience. How ever many years later she used Turbo Tax to teach me how to do my taxes. You all have such amazing tools by investing in your technology. It is an inspiring thing to clearly see your passion for tax education and efficiency. I'm not gonna lie I have switched tax sites here and there but nothing has ever compared. I have even gone and had accountants do my taxes with massive disappointment. It is super cool to have been able to see how far you organization has come. Thank you to everyone for everything you all do and for staying such a consistent, dependable and solid company.
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EVERYTHIG WAS GREAT AND FEES WERE EXPLAINED UP FRONT WITH THE EXCEPTION OF THE BANK PROCESSING FEE OF 39 DOLLARS. I WOULD HAVE JUST PAID THE TURBO TAX FEES VIA DEBIT/CREDIT CARD IF I HAD KNOWN UPFRONT THAT THERE WAS A 39 DOLLAR FEE FOR THE BANK TO "PROCESS" THE FUNDS. OTHERWISE, EVERYTHING WAS GOOD.
Date published: 2023-04-13
Rated 5 out of 5 by from i THINK TURBOTAX IS GREAT... SO EASY Turbo tax makes doing taxs so much easier than before with a tax person doing them and I can do them right in my own living room. great
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy! Ive been using turbotax for years, very straight forward and easy. good support if needed.
Date published: 2023-04-13
Rated 3 out of 5 by from over priced for simple return over priced for simple return if i would of known upfront would of filed my self
Date published: 2023-04-13
Rated 5 out of 5 by from Just fine Everything went well.Chat help was good. Helpful to have 2021 information handy.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A few issues, but overall solid Overall, pretty good! Got a lot on our refund. A pretty positive experience, save for a handful of interface issues that prevented us from filing as quickly. Editing these fields took some time, but once we had done so it was smooth sailing.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is still one of the best , However... TurboTax is still one of the best , However, they are no longer price competitive. I feel most of their customers are repeat customers due to the import feature and customers don't yet trust other vendors to import TT files properly. Just my opinion.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Taxes are scary to me. Turbo Tax made it easy. It definitely took away the worry of making a mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Made Filing Taxes Easier I appreciate how simple TurboTax is, and love that links to my Mint budgeting account, so I don't have to put in all my same information over and over again. It makes it so easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Always My Go To I love Turbo Tax. I remember my mom using it when we were kids. Like the old school, out of the box, dial up internet had to take up a landline experience. How ever many years later she used Turbo Tax to teach me how to do my taxes. You all have such amazing tools by investing in your technology. It is an inspiring thing to clearly see your passion for tax education and efficiency. I'm not gonna lie I have switched tax sites here and there but nothing has ever compared. I have even gone and had accountants do my taxes with massive disappointment. It is super cool to have been able to see how far you organization has come. Thank you to everyone for everything you all do and for staying such a consistent, dependable and solid company.
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EVERYTHIG WAS GREAT AND FEES WERE EXPLAINED UP FRONT WITH THE EXCEPTION OF THE BANK PROCESSING FEE OF 39 DOLLARS. I WOULD HAVE JUST PAID THE TURBO TAX FEES VIA DEBIT/CREDIT CARD IF I HAD KNOWN UPFRONT THAT THERE WAS A 39 DOLLAR FEE FOR THE BANK TO "PROCESS" THE FUNDS. OTHERWISE, EVERYTHING WAS GOOD.
Date published: 2023-04-13
Rated 5 out of 5 by from i THINK TURBOTAX IS GREAT... SO EASY Turbo tax makes doing taxs so much easier than before with a tax person doing them and I can do them right in my own living room. great
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy! Ive been using turbotax for years, very straight forward and easy. good support if needed.
Date published: 2023-04-13
Rated 3 out of 5 by from over priced for simple return over priced for simple return if i would of known upfront would of filed my self
Date published: 2023-04-13
Rated 5 out of 5 by from Just fine Everything went well.Chat help was good. Helpful to have 2021 information handy.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3051