TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Papaloa from
OUTSTANDING
Great customer service and timely response to all my questions. Outstanding.
Date published: 2023-04-13
Rated 5 out of 5 by
Better Boy from
Love Turbo Tax
I made a mistake on the Federal Form and Turbo Tax told me exactly what I needed to do to fix it.
Date published: 2023-04-13
Rated 5 out of 5 by
Pailay from
Easy tax filing
Only takes a little over an hour to complete tax file . Easy.
Date published: 2023-04-13
Rated 5 out of 5 by
B A R from
easy to use
Very happy with process, easy and fast. I would recommed
Date published: 2023-04-13
Rated 3 out of 5 by
Chris the Greek from
Turbotax has glitches and afflictions
It's annoying that year 2022 forms ask for line amounts from year 2021 when I've already imported my Turbotax returns from year 2021 to kick start this year's return. Happens every year on a dirt simple basic return. I think you folks can do better, seriously. Also, there always seems to be some random error noted when finishing the form, for lines or forms that never appeared during my item by item data entry. C'mon people.
Date published: 2023-04-13
Rated 3 out of 5 by
Sia7 from
why did I pay a $57.56
why did I pay a $57.56 in addition to the initial 126.85?
Date published: 2023-04-13
Rated 5 out of 5 by
jlapolo from
The experience was very understanding and basic.
Using this tool for near 5 years give a profound confidence, I done it with Turbo Tax help.
Date published: 2023-04-13
Rated 1 out of 5 by
Jay20324235 from
Why so expensive now? Im done with TurboTax
Ive been using TurboTax ever since i can remember. In the last few years, its gotten more and more expensive to where the online convenience is no longer worth it. This will be the last year i use TurboTax.
Date published: 2023-04-13
Rated 5 out of 5 by
iamcc2022 from
I love Turbo Tax!
Turbo Tax is so easy to use and it double checks my numbers many times. This is the best product I have ever used.
Date published: 2023-04-13
Rated 5 out of 5 by
Kris from MN from
East to use. Better than the other guys
Been awhile since I did my taxes myself. I first did my return on another site per family recommendation. They were not as user friendly and I had a big payment due. So went to try TurboTax again (it's been about 15 years). SO EASY. Explains all of my questions in detail. I'm so happy w/ the results. We'll be back next year(s)
All TurboTax® Offerings Reviews - Page 3033
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Papaloa from
OUTSTANDING
Great customer service and timely response to all my questions. Outstanding.
Date published: 2023-04-13
Rated 5 out of 5 by
Better Boy from
Love Turbo Tax
I made a mistake on the Federal Form and Turbo Tax told me exactly what I needed to do to fix it.
Date published: 2023-04-13
Rated 5 out of 5 by
Pailay from
Easy tax filing
Only takes a little over an hour to complete tax file . Easy.
Date published: 2023-04-13
Rated 5 out of 5 by
B A R from
easy to use
Very happy with process, easy and fast. I would recommed
Date published: 2023-04-13
Rated 3 out of 5 by
Chris the Greek from
Turbotax has glitches and afflictions
It's annoying that year 2022 forms ask for line amounts from year 2021 when I've already imported my Turbotax returns from year 2021 to kick start this year's return. Happens every year on a dirt simple basic return. I think you folks can do better, seriously. Also, there always seems to be some random error noted when finishing the form, for lines or forms that never appeared during my item by item data entry. C'mon people.
Date published: 2023-04-13
Rated 3 out of 5 by
Sia7 from
why did I pay a $57.56
why did I pay a $57.56 in addition to the initial 126.85?
Date published: 2023-04-13
Rated 5 out of 5 by
jlapolo from
The experience was very understanding and basic.
Using this tool for near 5 years give a profound confidence, I done it with Turbo Tax help.
Date published: 2023-04-13
Rated 1 out of 5 by
Jay20324235 from
Why so expensive now? Im done with TurboTax
Ive been using TurboTax ever since i can remember. In the last few years, its gotten more and more expensive to where the online convenience is no longer worth it. This will be the last year i use TurboTax.
Date published: 2023-04-13
Rated 5 out of 5 by
iamcc2022 from
I love Turbo Tax!
Turbo Tax is so easy to use and it double checks my numbers many times. This is the best product I have ever used.
Date published: 2023-04-13
Rated 5 out of 5 by
Kris from MN from
East to use. Better than the other guys
Been awhile since I did my taxes myself. I first did my return on another site per family recommendation. They were not as user friendly and I had a big payment due. So went to try TurboTax again (it's been about 15 years). SO EASY. Explains all of my questions in detail. I'm so happy w/ the results. We'll be back next year(s)
All TurboTax® Offerings Reviews - Page 3033
Date published: 2023-04-13