TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax Saved Me I struggle to do my taxes alone and turbotax has never failed to help me and ease my stress.
Date published: 2022-05-05
Rated 5 out of 5 by from Taxes done Susan was good at reassuring my concerns and I appreciate that she was able to finish my taxes during htis busy time.
Date published: 2022-05-05
Rated 5 out of 5 by from Anita is the best! She was super helpful and was able to get my taxes done quickly with no issues!
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience It was good experience and my tax professional was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from Simply the Best Works great. like having your own personal Accountant. Accurate, up to date, and precious.
Date published: 2022-05-05
Rated 3 out of 5 by from okay service Good tax advice. However, slow communication and confusing messages. Finally, my tax expert changed in the middle of processing my tax causing delay.
Date published: 2022-05-05
Rated 4 out of 5 by from Excelente Nice people great service I recommended to my people
Date published: 2022-05-05
Rated 5 out of 5 by from Very Comprehensive software Used the online tax CPA expert, he had more than 20 years experience, incredibly knowledgeable and helpful. Highly recommend
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience The filing was great, I had some questions about how to correctly input my stock information and thankfully Helen was there to complete the remainder of the process.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 304
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax Saved Me I struggle to do my taxes alone and turbotax has never failed to help me and ease my stress.
Date published: 2022-05-05
Rated 5 out of 5 by from Taxes done Susan was good at reassuring my concerns and I appreciate that she was able to finish my taxes during htis busy time.
Date published: 2022-05-05
Rated 5 out of 5 by from Anita is the best! She was super helpful and was able to get my taxes done quickly with no issues!
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience It was good experience and my tax professional was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from Simply the Best Works great. like having your own personal Accountant. Accurate, up to date, and precious.
Date published: 2022-05-05
Rated 3 out of 5 by from okay service Good tax advice. However, slow communication and confusing messages. Finally, my tax expert changed in the middle of processing my tax causing delay.
Date published: 2022-05-05
Rated 4 out of 5 by from Excelente Nice people great service I recommended to my people
Date published: 2022-05-05
Rated 5 out of 5 by from Very Comprehensive software Used the online tax CPA expert, he had more than 20 years experience, incredibly knowledgeable and helpful. Highly recommend
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience The filing was great, I had some questions about how to correctly input my stock information and thankfully Helen was there to complete the remainder of the process.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 304