TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Forced to Upgrade to Deluxe for $120! Retirement credit was issued for $110, but then had to purchase the Deluxe version for $59 for both Federal and State Returns, equaling $120, for a net negative of $10. Makes zero sense.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax exceeds expectations Over ten years. Satisfied with continued relationship
Date published: 2023-04-13
Rated 5 out of 5 by from The Best Turbotax is simple and easy with step by step instructions for the beginner and the expert.
Date published: 2023-04-13
Rated 5 out of 5 by from So easy to use I have been using Turbo Tax for most of my adult life and wouldn't switch for anything. Everything is already there and ready to go year after year.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax was great! Turbotax was very thorough and easy to use. I have used Turbotax for my taxes since 2015 and will continue to do so.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is the best way to do my taxes. I have always had a great experience doing my taxes with Turbo Tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Super easy and convenient. I really appreciate everything. The customer service was spectacular
Date published: 2023-04-13
Rated 5 out of 5 by from Appreciate being able to use TurboTax Although it still takes several hours to complete, my experience using TurboTax is once again very favorable.
Date published: 2023-04-13
Rated 2 out of 5 by from Phone help was great It was extremely difficult using the free version because it kept looping back to federal and wouldn't go to state.
Date published: 2023-04-13
Rated 4 out of 5 by from Great service Turbo Great service. Had trouble re-signing the documents. The virtual assistant was a big help. Great job Turbo Tax
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3029
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Forced to Upgrade to Deluxe for $120! Retirement credit was issued for $110, but then had to purchase the Deluxe version for $59 for both Federal and State Returns, equaling $120, for a net negative of $10. Makes zero sense.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax exceeds expectations Over ten years. Satisfied with continued relationship
Date published: 2023-04-13
Rated 5 out of 5 by from The Best Turbotax is simple and easy with step by step instructions for the beginner and the expert.
Date published: 2023-04-13
Rated 5 out of 5 by from So easy to use I have been using Turbo Tax for most of my adult life and wouldn't switch for anything. Everything is already there and ready to go year after year.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax was great! Turbotax was very thorough and easy to use. I have used Turbotax for my taxes since 2015 and will continue to do so.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is the best way to do my taxes. I have always had a great experience doing my taxes with Turbo Tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Super easy and convenient. I really appreciate everything. The customer service was spectacular
Date published: 2023-04-13
Rated 5 out of 5 by from Appreciate being able to use TurboTax Although it still takes several hours to complete, my experience using TurboTax is once again very favorable.
Date published: 2023-04-13
Rated 2 out of 5 by from Phone help was great It was extremely difficult using the free version because it kept looping back to federal and wouldn't go to state.
Date published: 2023-04-13
Rated 4 out of 5 by from Great service Turbo Great service. Had trouble re-signing the documents. The virtual assistant was a big help. Great job Turbo Tax
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3029