TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Great It was so easy. I got all the help I needed. I recommend it to everyone.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax Review for Married Filing Joint in CA Automated importing feature for brokerage and bank information is excellent Live support calls back are prompt and people are courteous and helpful
Date published: 2023-04-13
Rated 5 out of 5 by from We loved the easy to use & guided Turbo Tax! Easy to use, I loved having a representative available when in doubt. I liked the that our W-2 info was pre-uploaded.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and fast I use TurboTax every year to do my taxes, and I always feel like it is easy and done well. I feel safe and I like that it has added protection (which I always purchase just in case). It's awesome.
Date published: 2023-04-13
Rated 4 out of 5 by from enjoy TurboTax ok. not interested in writing a review for this product.
Date published: 2023-04-13
Rated 5 out of 5 by from The Only Tax Program My Family Uses! Turbo Tax is the EASIEST Filing program out there! They make it simple with options to import to W2s and E-file making tax filing a BREEZE! HIGHLY RECOMMEND THEM! It's all my family has ever used and will continue to use year after year! THANKS TURBO TAX for making our lives so much better!
Date published: 2023-04-13
Rated 2 out of 5 by from Web-based Turbo Tax is too expensive I was forced to pay $183 for the web-based Turbo Tax. My brother says that I could have used the downloadable Turbo Tax for about $50. The web-based product is a rip-off. Turbo tax might help me save $183 every couple years, but will certainly not save me $183 annually
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax was fantastic and easy to use I was a little worried at first, doing it on my own, but this program has made it so easy. I feel very confident that I can do it in the future.
Date published: 2023-04-13
Rated 5 out of 5 by from Great produce Super easy to use, effective, easy to follow along with, very helpful.
Date published: 2023-04-13
Rated 4 out of 5 by from Solid software but could use some improvements As usual it works pretty well. However, I would love to see the following improvements made to the software. In the step-by-step process ask the questions in the same sequence as the tax forms. For example, address W-2 income first followed by interest then dividends, then IRA distributions, etc. And when you present a summary be sure to keep it in the same order as well. I don't know why you don't do that. It seems like the obvious order. That would help when I am reviewing my return to compare to my documents. Eliminate the screens that aren't of any value. For example, I don't need a screen that says we are done with a certain section, now we will go to the next section. That's like when reading a chapter book having an extra page at the end of each chapter that says we are done with the chapter, next we will start the next chapter. Well, duh! There are plenty of screens that are just a waste of time. The same goes for the many of the worksheets that are created. Many of the worksheets are blank, nearly blank, or just repeat data that appears elsewhere. Keep it simple please. One worksheet that would be helpful to add though would be one that lists all the income on one page. It would have one line for each income payee. It would show the type of income (W-2, interest, etc.), the payee, the gross amount, taxable amount, federal, state, and local withholding. That would make verifying the income was all entered correctly. I would be happy to show you an example. Thanks for your consideration.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great It was so easy. I got all the help I needed. I recommend it to everyone.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax Review for Married Filing Joint in CA Automated importing feature for brokerage and bank information is excellent Live support calls back are prompt and people are courteous and helpful
Date published: 2023-04-13
Rated 5 out of 5 by from We loved the easy to use & guided Turbo Tax! Easy to use, I loved having a representative available when in doubt. I liked the that our W-2 info was pre-uploaded.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and fast I use TurboTax every year to do my taxes, and I always feel like it is easy and done well. I feel safe and I like that it has added protection (which I always purchase just in case). It's awesome.
Date published: 2023-04-13
Rated 4 out of 5 by from enjoy TurboTax ok. not interested in writing a review for this product.
Date published: 2023-04-13
Rated 5 out of 5 by from The Only Tax Program My Family Uses! Turbo Tax is the EASIEST Filing program out there! They make it simple with options to import to W2s and E-file making tax filing a BREEZE! HIGHLY RECOMMEND THEM! It's all my family has ever used and will continue to use year after year! THANKS TURBO TAX for making our lives so much better!
Date published: 2023-04-13
Rated 2 out of 5 by from Web-based Turbo Tax is too expensive I was forced to pay $183 for the web-based Turbo Tax. My brother says that I could have used the downloadable Turbo Tax for about $50. The web-based product is a rip-off. Turbo tax might help me save $183 every couple years, but will certainly not save me $183 annually
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax was fantastic and easy to use I was a little worried at first, doing it on my own, but this program has made it so easy. I feel very confident that I can do it in the future.
Date published: 2023-04-13
Rated 5 out of 5 by from Great produce Super easy to use, effective, easy to follow along with, very helpful.
Date published: 2023-04-13
Rated 4 out of 5 by from Solid software but could use some improvements As usual it works pretty well. However, I would love to see the following improvements made to the software. In the step-by-step process ask the questions in the same sequence as the tax forms. For example, address W-2 income first followed by interest then dividends, then IRA distributions, etc. And when you present a summary be sure to keep it in the same order as well. I don't know why you don't do that. It seems like the obvious order. That would help when I am reviewing my return to compare to my documents. Eliminate the screens that aren't of any value. For example, I don't need a screen that says we are done with a certain section, now we will go to the next section. That's like when reading a chapter book having an extra page at the end of each chapter that says we are done with the chapter, next we will start the next chapter. Well, duh! There are plenty of screens that are just a waste of time. The same goes for the many of the worksheets that are created. Many of the worksheets are blank, nearly blank, or just repeat data that appears elsewhere. Keep it simple please. One worksheet that would be helpful to add though would be one that lists all the income on one page. It would have one line for each income payee. It would show the type of income (W-2, interest, etc.), the payee, the gross amount, taxable amount, federal, state, and local withholding. That would make verifying the income was all entered correctly. I would be happy to show you an example. Thanks for your consideration.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3028