TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Just easy to use I am a reapeating customer. I am just used to this product.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is great! Great product. Makes a complicated process simpler. Struggled with subscription for quickbooks and turbotax, but I contacted your customer service team and they took care of me.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is amazing and efficient! Both the assistant and tax expert were wonderful. They were able to answer all of my questions and put my mind at ease.
Date published: 2023-04-13
Rated 4 out of 5 by from Vastly Better than Many Alternatives Process went relatively quickly and fairly easily. Much better experience than H&R. Lots of opportunity on TurboTax to check for errors and correct them if they were imported wrong, which wasn't available on H&R Block. Only problem I had here was that I was unable to locate an option for deducting the local Portland school income tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax really helped I got stuck on a form an I got help to fix the issue !
Date published: 2023-04-13
Rated 4 out of 5 by from good used it for five years, very coinvent, saved a lot of time
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome! Easy to use! Have been using it for the past years.
Date published: 2023-04-13
Rated 1 out of 5 by from Charged 2 times for State Paid for State with the Software, paid $45 since had to states to file in. Got charged again $25 for each state when filed! $95 to file state taxes after paying for the software. Will be last time using turbo tax after so many years using it. Turbo tax is getting money hungry!
Date published: 2023-04-13
Rated 3 out of 5 by from IRS IP PIN There meeds to be a prompt to enter the IRS IP PIN.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to Use I really enjoy using TurboTax to file my taxes. They have a very convenient tracker and also tells you what is recommended, what is common, and uncommon. Very helpful
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just easy to use I am a reapeating customer. I am just used to this product.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is great! Great product. Makes a complicated process simpler. Struggled with subscription for quickbooks and turbotax, but I contacted your customer service team and they took care of me.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is amazing and efficient! Both the assistant and tax expert were wonderful. They were able to answer all of my questions and put my mind at ease.
Date published: 2023-04-13
Rated 4 out of 5 by from Vastly Better than Many Alternatives Process went relatively quickly and fairly easily. Much better experience than H&R. Lots of opportunity on TurboTax to check for errors and correct them if they were imported wrong, which wasn't available on H&R Block. Only problem I had here was that I was unable to locate an option for deducting the local Portland school income tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax really helped I got stuck on a form an I got help to fix the issue !
Date published: 2023-04-13
Rated 4 out of 5 by from good used it for five years, very coinvent, saved a lot of time
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome! Easy to use! Have been using it for the past years.
Date published: 2023-04-13
Rated 1 out of 5 by from Charged 2 times for State Paid for State with the Software, paid $45 since had to states to file in. Got charged again $25 for each state when filed! $95 to file state taxes after paying for the software. Will be last time using turbo tax after so many years using it. Turbo tax is getting money hungry!
Date published: 2023-04-13
Rated 3 out of 5 by from IRS IP PIN There meeds to be a prompt to enter the IRS IP PIN.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to Use I really enjoy using TurboTax to file my taxes. They have a very convenient tracker and also tells you what is recommended, what is common, and uncommon. Very helpful
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3019