TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Frustr8ed1 from
Gets worse every year
I have been unable to file electronically for two years in a row and unable to reach anyone at Intuit to find out why. In the meantime, they charge you for filing the state and you have to fight to get it reimbursed. I will be looking for another product next year.
Date published: 2023-04-13
Rated 5 out of 5 by
CaptCutie from
Love turbotax!
This was a very quick and easy process! I liked this better than the process of other places!
Date published: 2023-04-13
Rated 5 out of 5 by
null from
TURBO TAX IS AWESOME
VERY EASY TO USE HAVE USED IT FOR 6 YEARS AND AM VERY HAPPY EVERY TIME
Date published: 2023-04-13
Rated 4 out of 5 by
GGXX from
Smooth Experience
Overall, the process is smooth. Had a little bit hiccup due to self employment part for the health premiums, but the help tips within Turbo tax.
Date published: 2023-04-13
Rated 5 out of 5 by
JG20233 from
Turbo Tax Live Full Service Premier Well Worth It!
This is two years in a row now where I have gone forward with Turbo tax live full service premier, and I am one happy customer. Please keep up the good work! A big thanks to Paul and Henry!
Date published: 2023-04-13
Rated 5 out of 5 by
zombierevenge from
turbo tax representative was extremely helpful
owed money this year but the turbo tax representative gave my wife and I great advise on how to prevent owing money again next year.
Date published: 2023-04-13
Rated 5 out of 5 by
BibelotFrancais from
I've been using TurboTax for well over 10 years
Love being guided through the process of filling out my tax return. I have a much higher degree of confidence that the tax return is right.
Date published: 2023-04-13
Rated 5 out of 5 by
roseloke from
great help
I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by
Cass00 from
TurboTax really helped with my First Filing
I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by
Murama from
TurboTax has gone downhill
I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
All TurboTax® Offerings Reviews - Page 3014
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Frustr8ed1 from
Gets worse every year
I have been unable to file electronically for two years in a row and unable to reach anyone at Intuit to find out why. In the meantime, they charge you for filing the state and you have to fight to get it reimbursed. I will be looking for another product next year.
Date published: 2023-04-13
Rated 5 out of 5 by
CaptCutie from
Love turbotax!
This was a very quick and easy process! I liked this better than the process of other places!
Date published: 2023-04-13
Rated 5 out of 5 by
null from
TURBO TAX IS AWESOME
VERY EASY TO USE HAVE USED IT FOR 6 YEARS AND AM VERY HAPPY EVERY TIME
Date published: 2023-04-13
Rated 4 out of 5 by
GGXX from
Smooth Experience
Overall, the process is smooth. Had a little bit hiccup due to self employment part for the health premiums, but the help tips within Turbo tax.
Date published: 2023-04-13
Rated 5 out of 5 by
JG20233 from
Turbo Tax Live Full Service Premier Well Worth It!
This is two years in a row now where I have gone forward with Turbo tax live full service premier, and I am one happy customer. Please keep up the good work! A big thanks to Paul and Henry!
Date published: 2023-04-13
Rated 5 out of 5 by
zombierevenge from
turbo tax representative was extremely helpful
owed money this year but the turbo tax representative gave my wife and I great advise on how to prevent owing money again next year.
Date published: 2023-04-13
Rated 5 out of 5 by
BibelotFrancais from
I've been using TurboTax for well over 10 years
Love being guided through the process of filling out my tax return. I have a much higher degree of confidence that the tax return is right.
Date published: 2023-04-13
Rated 5 out of 5 by
roseloke from
great help
I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by
Cass00 from
TurboTax really helped with my First Filing
I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by
Murama from
TurboTax has gone downhill
I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
All TurboTax® Offerings Reviews - Page 3014
Date published: 2023-04-13