TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Great website. A little pricey in my opinion. This year I was charged $147 by Turbotax to e-file my federal and state tax returns with Turbotax. In past years I recall it being around $100. With all due respect $147 seems a little high to me. That said, your website is very easy to use and I appreciate how my info from past years is saved to make it quicker and easier. Thank you.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo tax is awesome Very easy directions to follow. Would definitely use again and highly recommend.
Date published: 2022-05-05
Rated 5 out of 5 by from please let me file taxes in peace..... mehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2022-05-05
Rated 5 out of 5 by from Stoked! So happy to have simple & quick help that I can understand.
Date published: 2022-05-05
Rated 5 out of 5 by from Fantastic! I could not have done this without her. She was knowledgeable, patient, and communicated perfectly.
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax is Awesome, I really enjoy the app. My experience with TurboTax was awesome, the way makes you feel comfortable and relaxed dealing with taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from Life saver! Easy process, i love that you continuously check in to see how we are doing with the process. That's a great feature, likewise, that is a tab to explain information in great detail that seems confusing
Date published: 2022-05-05
Rated 5 out of 5 by from I will continue to us turbo tax only! I love turbo tax...I use to do it myself but the live agent is a great feature. They do it all. Explain what ya don't know, and help you truly.
Date published: 2022-05-05
Rated 5 out of 5 by from First Time This was the first time I used the full service and immensely enjoyed the communication and the expertise that Todd showed. Thank you
Date published: 2022-05-05
Rated 1 out of 5 by from Lots of room for Improvement My first expert made many mistakes, over and over again. I live in NJ and work in NY, and my expectation was to work with someone from these states, who knows all the details of the tax system, but my expert was from Oregon, and because of that he was not able to do the job correctly. In addition the technical system is very primitive: the way you upload files and organize (by date, folders, you have to upload one by one etc.), the chat: why can't we upload files and images in the chat for reference?, knowing when my expert seen my messages etc.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great website. A little pricey in my opinion. This year I was charged $147 by Turbotax to e-file my federal and state tax returns with Turbotax. In past years I recall it being around $100. With all due respect $147 seems a little high to me. That said, your website is very easy to use and I appreciate how my info from past years is saved to make it quicker and easier. Thank you.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo tax is awesome Very easy directions to follow. Would definitely use again and highly recommend.
Date published: 2022-05-05
Rated 5 out of 5 by from please let me file taxes in peace..... mehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2022-05-05
Rated 5 out of 5 by from Stoked! So happy to have simple & quick help that I can understand.
Date published: 2022-05-05
Rated 5 out of 5 by from Fantastic! I could not have done this without her. She was knowledgeable, patient, and communicated perfectly.
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax is Awesome, I really enjoy the app. My experience with TurboTax was awesome, the way makes you feel comfortable and relaxed dealing with taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from Life saver! Easy process, i love that you continuously check in to see how we are doing with the process. That's a great feature, likewise, that is a tab to explain information in great detail that seems confusing
Date published: 2022-05-05
Rated 5 out of 5 by from I will continue to us turbo tax only! I love turbo tax...I use to do it myself but the live agent is a great feature. They do it all. Explain what ya don't know, and help you truly.
Date published: 2022-05-05
Rated 5 out of 5 by from First Time This was the first time I used the full service and immensely enjoyed the communication and the expertise that Todd showed. Thank you
Date published: 2022-05-05
Rated 1 out of 5 by from Lots of room for Improvement My first expert made many mistakes, over and over again. I live in NJ and work in NY, and my expectation was to work with someone from these states, who knows all the details of the tax system, but my expert was from Oregon, and because of that he was not able to do the job correctly. In addition the technical system is very primitive: the way you upload files and organize (by date, folders, you have to upload one by one etc.), the chat: why can't we upload files and images in the chat for reference?, knowing when my expert seen my messages etc.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 302