TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
roseloke from
great help
I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by
Cass00 from
TurboTax really helped with my First Filing
I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by
Murama from
TurboTax has gone downhill
I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
Date published: 2023-04-13
Rated 5 out of 5 by
Skaution from
Turbtaxis good, but they should check for changes.
Turbo tax does what I need for tax filing, but just in case things change the bot should ask more pointed questions.
Date published: 2023-04-13
Rated 5 out of 5 by
DC Life from
Loving Turbo tax sooo easy!!
I cant believe I use to pay tax agencies to do my taxes. Turbo tax makes is so simple easy just answer the questions.
Date published: 2023-04-13
Rated 5 out of 5 by
Connie and Ken from
Thanks Turbotax!
We've used Turbo Tax for several years now, and have come to rely on it for accurate and fast service to file our taxes.
Date published: 2023-04-13
Rated 5 out of 5 by
CC Washington from
My tax expert was amazing
Communication was easy and painless. Very efficient experience
Date published: 2023-04-13
Rated 4 out of 5 by
WELLBID from
TURBO TAX IS GREAT AND USER FRIENDLY.
IT WAS A GOOD EXPERIENCE, I REALLY LIKE THE UPLOADING FEATURES OF THE PLATFORM.
Date published: 2023-04-13
Rated 3 out of 5 by
RobF05 from
EXPENSIVE!!
Even though TurboTax is convenient, it has become increasingly expensive over the last handful of years. It is now to the point of costing the same as paying a local CPA to do our taxes. Very disappointing that the stress of taxes is amplified by being "nickel and dimed" to death.
Date published: 2023-04-13
Rated 5 out of 5 by
Muffin Man from
Super easy!
The software Walks you through the whole process. Much better than wasting time with a tax preparer that uses the same program but they make more mistakes.
All TurboTax® Offerings Reviews - Page 3010
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
roseloke from
great help
I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by
Cass00 from
TurboTax really helped with my First Filing
I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by
Murama from
TurboTax has gone downhill
I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
Date published: 2023-04-13
Rated 5 out of 5 by
Skaution from
Turbtaxis good, but they should check for changes.
Turbo tax does what I need for tax filing, but just in case things change the bot should ask more pointed questions.
Date published: 2023-04-13
Rated 5 out of 5 by
DC Life from
Loving Turbo tax sooo easy!!
I cant believe I use to pay tax agencies to do my taxes. Turbo tax makes is so simple easy just answer the questions.
Date published: 2023-04-13
Rated 5 out of 5 by
Connie and Ken from
Thanks Turbotax!
We've used Turbo Tax for several years now, and have come to rely on it for accurate and fast service to file our taxes.
Date published: 2023-04-13
Rated 5 out of 5 by
CC Washington from
My tax expert was amazing
Communication was easy and painless. Very efficient experience
Date published: 2023-04-13
Rated 4 out of 5 by
WELLBID from
TURBO TAX IS GREAT AND USER FRIENDLY.
IT WAS A GOOD EXPERIENCE, I REALLY LIKE THE UPLOADING FEATURES OF THE PLATFORM.
Date published: 2023-04-13
Rated 3 out of 5 by
RobF05 from
EXPENSIVE!!
Even though TurboTax is convenient, it has become increasingly expensive over the last handful of years. It is now to the point of costing the same as paying a local CPA to do our taxes. Very disappointing that the stress of taxes is amplified by being "nickel and dimed" to death.
Date published: 2023-04-13
Rated 5 out of 5 by
Muffin Man from
Super easy!
The software Walks you through the whole process. Much better than wasting time with a tax preparer that uses the same program but they make more mistakes.
All TurboTax® Offerings Reviews - Page 3010
Date published: 2023-04-13