TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from ALLEGEDLY FREE BUT I PAID $200 EVERY YEAR THE FEES GET HIGHER AND YOU ARE STILL ADVERTISING THAT THE SERVICE IS FREE.
Date published: 2023-04-13
Rated 5 out of 5 by from PROMPT, PROFESSIONAL, AND COURTEOUS EASILY UNDERSTOOD, PROFESSIONAL, PRECISE, COMPLETE
Date published: 2023-04-13
Rated 5 out of 5 by from tax turbo was absolutely amazing. I really enjoyed using turbo tax to do my taxes it was very simple and easy and fast and they double-checked everything to make sure that my tax return was perfect thanks turbo tax you're the best.
Date published: 2023-04-13
Rated 5 out of 5 by from Doing my own taxes went better than expected! The last 5 years I've used Turbo tax as just a W2 employee and its been simple. This year I procrastinated because now I have a W2 and a 1099 and I thought it was going to be wayyy more difficult.. Long story short I regret waiting so long, Turbo tax walked me through it so easily.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is always reliable I was able to get help from a consultant and it made the process so much easier.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is easy to use Simple easy to use and effective for getting fast refunds
Date published: 2023-04-13
Rated 1 out of 5 by from Form 8915-F Spent 3 hours trying to fix this problem read all the online forums and couldn't find an answer that would work. Finally I went to the upper right corner under forms and tried to delete the form but would not delete the form, so I went to the Form 8915-F wks and unchecked line 3 and it removed the form
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax Review Goldsmith BG 2022 "Race" mode was very efficient for my needs. Total preparation time was less than 2 hours. All questions I had were answered through the "more information" links, which were easy to understand and use.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy Peasy Very easy to do yourself. No need to pay for expert as this walks you through everything you need unless you have a very complicated situation or complicated busienss.
Date published: 2023-04-13
Rated 5 out of 5 by from Great to use when saving taxes for the last minute Made life a lot easier, especially after using turbotax last year. Many things autopopulated, and it was easier to navigate the second time around. Still takes long, but I feel more confident this time. Used a turbotax expert to check an error during the review stage - the expert didn't actually know the answer and had me wrongfully delete one of my state tax forms thinking it would solve the issue. Wish that experience was a bit better, but overall I'm satisfied with the product and will most likely use again next year.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from ALLEGEDLY FREE BUT I PAID $200 EVERY YEAR THE FEES GET HIGHER AND YOU ARE STILL ADVERTISING THAT THE SERVICE IS FREE.
Date published: 2023-04-13
Rated 5 out of 5 by from PROMPT, PROFESSIONAL, AND COURTEOUS EASILY UNDERSTOOD, PROFESSIONAL, PRECISE, COMPLETE
Date published: 2023-04-13
Rated 5 out of 5 by from tax turbo was absolutely amazing. I really enjoyed using turbo tax to do my taxes it was very simple and easy and fast and they double-checked everything to make sure that my tax return was perfect thanks turbo tax you're the best.
Date published: 2023-04-13
Rated 5 out of 5 by from Doing my own taxes went better than expected! The last 5 years I've used Turbo tax as just a W2 employee and its been simple. This year I procrastinated because now I have a W2 and a 1099 and I thought it was going to be wayyy more difficult.. Long story short I regret waiting so long, Turbo tax walked me through it so easily.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is always reliable I was able to get help from a consultant and it made the process so much easier.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is easy to use Simple easy to use and effective for getting fast refunds
Date published: 2023-04-13
Rated 1 out of 5 by from Form 8915-F Spent 3 hours trying to fix this problem read all the online forums and couldn't find an answer that would work. Finally I went to the upper right corner under forms and tried to delete the form but would not delete the form, so I went to the Form 8915-F wks and unchecked line 3 and it removed the form
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax Review Goldsmith BG 2022 "Race" mode was very efficient for my needs. Total preparation time was less than 2 hours. All questions I had were answered through the "more information" links, which were easy to understand and use.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy Peasy Very easy to do yourself. No need to pay for expert as this walks you through everything you need unless you have a very complicated situation or complicated busienss.
Date published: 2023-04-13
Rated 5 out of 5 by from Great to use when saving taxes for the last minute Made life a lot easier, especially after using turbotax last year. Many things autopopulated, and it was easier to navigate the second time around. Still takes long, but I feel more confident this time. Used a turbotax expert to check an error during the review stage - the expert didn't actually know the answer and had me wrongfully delete one of my state tax forms thinking it would solve the issue. Wish that experience was a bit better, but overall I'm satisfied with the product and will most likely use again next year.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3006