TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Love the process, Hate the price My husband and I have been using TurboTax for years. The sadness manifests from the fact that though the process is great, and for the most part "simple", regrettably every year the price I pay to do my taxes increases exponentially. It isn't bad enough that we pay tons of money on taxes but now I have NO OPTION but to PAY to follow the exact same steps as last year without the option to opt out of taking what little money we get back.
Date published: 2023-04-13
Rated 5 out of 5 by from Amazing program The program is easy to use and a lot of helpful guides.
Date published: 2023-04-13
Rated 5 out of 5 by from Intuit Turbo Tax Online is my #1 choice I have used Intuit Turbo Tax Online for the past 7 years and can't imagine using anything else to file my taxes. This software is extremely user friendly and gives tips and "Learn More" links along the way. Another great feature is that Turbo Tax stores your previous year tax info to make it available if needed to review. Lastly, the ability to file electronically for both Federal and State is by far the best feature. Turbo Tax Premium gave me the very best tax breaks and deductions possible! I'm extremely pleased with this product!
Date published: 2023-04-13
Rated 5 out of 5 by from Great Great Great great great greatgreat greatgreat great
Date published: 2023-04-13
Rated 5 out of 5 by from Great Service It has been a while since I use the service and I am happy that I return to the company for it's great products and services.
Date published: 2023-04-13
Rated 4 out of 5 by from thumbs up good! Inadvertent click led to fed taxes owed error which was hard to figure out where the error was.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is Convenient TurboTax is convenient and user friendly, but I was disappointed that the brokerage statement import feature didn't work this year.
Date published: 2023-04-13
Rated 2 out of 5 by from Fast but expensive I want to be able to mail in my state return for free with the Deluxe plan. Very disappointing this is not easy to do like I've always done. Please fix this!
Date published: 2023-04-13
Rated 5 out of 5 by from Consistently Effective Tax Software I have been using TurboTax since I was about 18 years old. No complaints at that time, and I have none now. TurboTax is a thorough product that helps me delve into many possible tax situations that I could encounter, and because of that, I feel confident every time I file my taxes. Plus, the guarantee they offer is hard to beat. Hope I will never need it, but it is reassuring to know it's available.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Very Helpful It was excellent and very easy to use. The helpful resources for allowable deductions was quit helpful
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2998
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Love the process, Hate the price My husband and I have been using TurboTax for years. The sadness manifests from the fact that though the process is great, and for the most part "simple", regrettably every year the price I pay to do my taxes increases exponentially. It isn't bad enough that we pay tons of money on taxes but now I have NO OPTION but to PAY to follow the exact same steps as last year without the option to opt out of taking what little money we get back.
Date published: 2023-04-13
Rated 5 out of 5 by from Amazing program The program is easy to use and a lot of helpful guides.
Date published: 2023-04-13
Rated 5 out of 5 by from Intuit Turbo Tax Online is my #1 choice I have used Intuit Turbo Tax Online for the past 7 years and can't imagine using anything else to file my taxes. This software is extremely user friendly and gives tips and "Learn More" links along the way. Another great feature is that Turbo Tax stores your previous year tax info to make it available if needed to review. Lastly, the ability to file electronically for both Federal and State is by far the best feature. Turbo Tax Premium gave me the very best tax breaks and deductions possible! I'm extremely pleased with this product!
Date published: 2023-04-13
Rated 5 out of 5 by from Great Great Great great great greatgreat greatgreat great
Date published: 2023-04-13
Rated 5 out of 5 by from Great Service It has been a while since I use the service and I am happy that I return to the company for it's great products and services.
Date published: 2023-04-13
Rated 4 out of 5 by from thumbs up good! Inadvertent click led to fed taxes owed error which was hard to figure out where the error was.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is Convenient TurboTax is convenient and user friendly, but I was disappointed that the brokerage statement import feature didn't work this year.
Date published: 2023-04-13
Rated 2 out of 5 by from Fast but expensive I want to be able to mail in my state return for free with the Deluxe plan. Very disappointing this is not easy to do like I've always done. Please fix this!
Date published: 2023-04-13
Rated 5 out of 5 by from Consistently Effective Tax Software I have been using TurboTax since I was about 18 years old. No complaints at that time, and I have none now. TurboTax is a thorough product that helps me delve into many possible tax situations that I could encounter, and because of that, I feel confident every time I file my taxes. Plus, the guarantee they offer is hard to beat. Hope I will never need it, but it is reassuring to know it's available.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Very Helpful It was excellent and very easy to use. The helpful resources for allowable deductions was quit helpful
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2998