TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
OandC0705 from
Love the process, Hate the price
My husband and I have been using TurboTax for years. The sadness manifests from the fact that though the process is great, and for the most part "simple", regrettably every year the price I pay to do my taxes increases exponentially. It isn't bad enough that we pay tons of money on taxes but now I have NO OPTION but to PAY to follow the exact same steps as last year without the option to opt out of taking what little money we get back.
Date published: 2023-04-13
Rated 5 out of 5 by
Myra_7 from
Amazing program
The program is easy to use and a lot of helpful guides.
Date published: 2023-04-13
Rated 5 out of 5 by
BrownSugar Baby from
Intuit Turbo Tax Online is my #1 choice
I have used Intuit Turbo Tax Online for the past 7 years and can't imagine using anything else to file my taxes. This software is extremely user friendly and gives tips and "Learn More" links along the way. Another great feature is that Turbo Tax stores your previous year tax info to make it available if needed to review. Lastly, the ability to file electronically for both Federal and State is by far the best feature. Turbo Tax Premium gave me the very best tax breaks and deductions possible! I'm extremely pleased with this product!
Date published: 2023-04-13
Rated 5 out of 5 by
Bam 2022 from
Great
Great Great great great greatgreat greatgreat great
Date published: 2023-04-13
Rated 5 out of 5 by
Mojalove from
Great Service
It has been a while since I use the service and I am happy that I return to the company for it's great products and services.
Date published: 2023-04-13
Rated 4 out of 5 by
TPete1530 from
thumbs up
good! Inadvertent click led to fed taxes owed error which was hard to figure out where the error was.
Date published: 2023-04-13
Rated 4 out of 5 by
Kp707 from
TurboTax is Convenient
TurboTax is convenient and user friendly, but I was disappointed that the brokerage statement import feature didn't work this year.
Date published: 2023-04-13
Rated 2 out of 5 by
Dave2313 from
Fast but expensive
I want to be able to mail in my state return for free with the Deluxe plan. Very disappointing this is not easy to do like I've always done. Please fix this!
Date published: 2023-04-13
Rated 5 out of 5 by
Ninjuar04 from
Consistently Effective Tax Software
I have been using TurboTax since I was about 18 years old. No complaints at that time, and I have none now. TurboTax is a thorough product that helps me delve into many possible tax situations that I could encounter, and because of that, I feel confident every time I file my taxes. Plus, the guarantee they offer is hard to beat. Hope I will never need it, but it is reassuring to know it's available.
Date published: 2023-04-13
Rated 5 out of 5 by
Dukaz from
Turbo Tax is Very Helpful
It was excellent and very easy to use. The helpful resources for allowable deductions was quit helpful
All TurboTax® Offerings Reviews - Page 2998
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
OandC0705 from
Love the process, Hate the price
My husband and I have been using TurboTax for years. The sadness manifests from the fact that though the process is great, and for the most part "simple", regrettably every year the price I pay to do my taxes increases exponentially. It isn't bad enough that we pay tons of money on taxes but now I have NO OPTION but to PAY to follow the exact same steps as last year without the option to opt out of taking what little money we get back.
Date published: 2023-04-13
Rated 5 out of 5 by
Myra_7 from
Amazing program
The program is easy to use and a lot of helpful guides.
Date published: 2023-04-13
Rated 5 out of 5 by
BrownSugar Baby from
Intuit Turbo Tax Online is my #1 choice
I have used Intuit Turbo Tax Online for the past 7 years and can't imagine using anything else to file my taxes. This software is extremely user friendly and gives tips and "Learn More" links along the way. Another great feature is that Turbo Tax stores your previous year tax info to make it available if needed to review. Lastly, the ability to file electronically for both Federal and State is by far the best feature. Turbo Tax Premium gave me the very best tax breaks and deductions possible! I'm extremely pleased with this product!
Date published: 2023-04-13
Rated 5 out of 5 by
Bam 2022 from
Great
Great Great great great greatgreat greatgreat great
Date published: 2023-04-13
Rated 5 out of 5 by
Mojalove from
Great Service
It has been a while since I use the service and I am happy that I return to the company for it's great products and services.
Date published: 2023-04-13
Rated 4 out of 5 by
TPete1530 from
thumbs up
good! Inadvertent click led to fed taxes owed error which was hard to figure out where the error was.
Date published: 2023-04-13
Rated 4 out of 5 by
Kp707 from
TurboTax is Convenient
TurboTax is convenient and user friendly, but I was disappointed that the brokerage statement import feature didn't work this year.
Date published: 2023-04-13
Rated 2 out of 5 by
Dave2313 from
Fast but expensive
I want to be able to mail in my state return for free with the Deluxe plan. Very disappointing this is not easy to do like I've always done. Please fix this!
Date published: 2023-04-13
Rated 5 out of 5 by
Ninjuar04 from
Consistently Effective Tax Software
I have been using TurboTax since I was about 18 years old. No complaints at that time, and I have none now. TurboTax is a thorough product that helps me delve into many possible tax situations that I could encounter, and because of that, I feel confident every time I file my taxes. Plus, the guarantee they offer is hard to beat. Hope I will never need it, but it is reassuring to know it's available.
Date published: 2023-04-13
Rated 5 out of 5 by
Dukaz from
Turbo Tax is Very Helpful
It was excellent and very easy to use. The helpful resources for allowable deductions was quit helpful
All TurboTax® Offerings Reviews - Page 2998
Date published: 2023-04-13