TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo verification is bugged. Verification of my email was a pain. This was due to Intuit verification process. Before the Last step "3" on turbo tax you need to verify your email. If you do this with the pop up it will not send you a email. I selected "didn't get email" and still nothing. I had to go to my Intuit account page and verify that way. Turbo tax pop up verification doesn't work. Just link it to Intuit account page instead. Or have that information on the help page/bot.
Date published: 2023-04-21
Rated 5 out of 5 by from Mr Bryan was so very helpful Mr. Bryan was so helpful. I would give him 100+ stars for his excellent help!!
Date published: 2023-04-21
Rated 5 out of 5 by from Very easy Works great - very easy to use and simple to file my return
Date published: 2023-04-21
Rated 5 out of 5 by from Turbotax is great Turbotax was very helpful to me,they helped to solve all our problems and were very patient.
Date published: 2023-04-21
Rated 3 out of 5 by from More expensive than going to someone $240 this year to file a 1099? I could have dropped off all of my paperwork and had someone else do it for less than half. Wild.
Date published: 2023-04-21
Rated 1 out of 5 by from Turbo tax is terrible Horrible help for independent contractors took over 1600 dollars in tax after I paid 1700 doesn’t make sense
Date published: 2023-04-21
Rated 4 out of 5 by from Like it but the fees are way too much was easy, fast but in my opinion the fees are too high as my refund was under $1000 and i ended up paying fees over $150, which i feel is very unfair as last year i filed for free with a different company but they were no longer available. you should not state that filing is Free because it is NOT.
Date published: 2023-04-21
Rated 5 out of 5 by from Makes doing taxes easy Helped solve problem. The system improves every year. Able to save information year to year.
Date published: 2023-04-21
Rated 5 out of 5 by from Download is great! Have used Turbo tax for many years and have never had a complaint
Date published: 2023-04-21
Rated 5 out of 5 by from AWESOME GREAT EASY AND HELPFUL AND FRIENDLY AND GREAT FOR SENIOR CITIZENS
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo verification is bugged. Verification of my email was a pain. This was due to Intuit verification process. Before the Last step "3" on turbo tax you need to verify your email. If you do this with the pop up it will not send you a email. I selected "didn't get email" and still nothing. I had to go to my Intuit account page and verify that way. Turbo tax pop up verification doesn't work. Just link it to Intuit account page instead. Or have that information on the help page/bot.
Date published: 2023-04-21
Rated 5 out of 5 by from Mr Bryan was so very helpful Mr. Bryan was so helpful. I would give him 100+ stars for his excellent help!!
Date published: 2023-04-21
Rated 5 out of 5 by from Very easy Works great - very easy to use and simple to file my return
Date published: 2023-04-21
Rated 5 out of 5 by from Turbotax is great Turbotax was very helpful to me,they helped to solve all our problems and were very patient.
Date published: 2023-04-21
Rated 3 out of 5 by from More expensive than going to someone $240 this year to file a 1099? I could have dropped off all of my paperwork and had someone else do it for less than half. Wild.
Date published: 2023-04-21
Rated 1 out of 5 by from Turbo tax is terrible Horrible help for independent contractors took over 1600 dollars in tax after I paid 1700 doesn’t make sense
Date published: 2023-04-21
Rated 4 out of 5 by from Like it but the fees are way too much was easy, fast but in my opinion the fees are too high as my refund was under $1000 and i ended up paying fees over $150, which i feel is very unfair as last year i filed for free with a different company but they were no longer available. you should not state that filing is Free because it is NOT.
Date published: 2023-04-21
Rated 5 out of 5 by from Makes doing taxes easy Helped solve problem. The system improves every year. Able to save information year to year.
Date published: 2023-04-21
Rated 5 out of 5 by from Download is great! Have used Turbo tax for many years and have never had a complaint
Date published: 2023-04-21
Rated 5 out of 5 by from AWESOME GREAT EASY AND HELPFUL AND FRIENDLY AND GREAT FOR SENIOR CITIZENS
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 300