TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Bagrly from
Easy!
Super easy especially when it will import your investment info straight into taxes!
Date published: 2023-04-13
Rated 1 out of 5 by
Clownhole from
Surprise fees
Why are there surprise fees? let alone, charged more than it said I would
Date published: 2023-04-13
Rated 5 out of 5 by
Chrissymmm from
So far so good
Simple quick and sufficient. Very happy this is available.
Date published: 2023-04-13
Rated 5 out of 5 by
Jimbobabooie from
Love Turbo Tax
Easy to use. Confident it works to get taxes done right with no mistakes
Date published: 2023-04-13
Rated 5 out of 5 by
HG1535 from
Love turbo tax
The easiest way to do your taxes - love Turbo tax!
Date published: 2023-04-13
Rated 1 out of 5 by
Nomad93 from
TurboTax is not free!
I've been using TurboTax for the past 4 years now, and the program gets worse every year. Contrary to what everyone says, no service on TurboTax is free. They charge for everything, and they only give you assistance services with the program if you pay more money. This year, I barely had enough in my bank account to pay for the efile. So I chose to use my return, and oddly enough, they told me I couldn't use my return to pay. I won't be coming back to TurboTax next year. Very poor experience, don't waste your time.
Date published: 2023-04-13
Rated 5 out of 5 by
AmandaPanda2324 from
love the one on one helpful people
I was confused about some thing and they took the time to walk me through it.
Date published: 2023-04-13
Rated 5 out of 5 by
Maryoalonsovarela from
Turbo tax is excellent and easy and fast
Excellent easy. Fast no complications at anytime ever
Date published: 2023-04-13
Rated 5 out of 5 by
Geo414 from
Good Reliable Tool
The only angst is that Turbo Tax should have an option to click on for states that do not have an income tax. I'm a NH filer and we do not have a state tax so my filing with Turbo Tax always appears to be incomplete.
Date published: 2023-04-13
Rated 4 out of 5 by
jancrs from
Good product
Sometimes your prompts ask questions that I don't have the knowledge to answer. More explanations would be helpful
All TurboTax® Offerings Reviews - Page 2967
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bagrly from
Easy!
Super easy especially when it will import your investment info straight into taxes!
Date published: 2023-04-13
Rated 1 out of 5 by
Clownhole from
Surprise fees
Why are there surprise fees? let alone, charged more than it said I would
Date published: 2023-04-13
Rated 5 out of 5 by
Chrissymmm from
So far so good
Simple quick and sufficient. Very happy this is available.
Date published: 2023-04-13
Rated 5 out of 5 by
Jimbobabooie from
Love Turbo Tax
Easy to use. Confident it works to get taxes done right with no mistakes
Date published: 2023-04-13
Rated 5 out of 5 by
HG1535 from
Love turbo tax
The easiest way to do your taxes - love Turbo tax!
Date published: 2023-04-13
Rated 1 out of 5 by
Nomad93 from
TurboTax is not free!
I've been using TurboTax for the past 4 years now, and the program gets worse every year. Contrary to what everyone says, no service on TurboTax is free. They charge for everything, and they only give you assistance services with the program if you pay more money. This year, I barely had enough in my bank account to pay for the efile. So I chose to use my return, and oddly enough, they told me I couldn't use my return to pay. I won't be coming back to TurboTax next year. Very poor experience, don't waste your time.
Date published: 2023-04-13
Rated 5 out of 5 by
AmandaPanda2324 from
love the one on one helpful people
I was confused about some thing and they took the time to walk me through it.
Date published: 2023-04-13
Rated 5 out of 5 by
Maryoalonsovarela from
Turbo tax is excellent and easy and fast
Excellent easy. Fast no complications at anytime ever
Date published: 2023-04-13
Rated 5 out of 5 by
Geo414 from
Good Reliable Tool
The only angst is that Turbo Tax should have an option to click on for states that do not have an income tax. I'm a NH filer and we do not have a state tax so my filing with Turbo Tax always appears to be incomplete.
Date published: 2023-04-13
Rated 4 out of 5 by
jancrs from
Good product
Sometimes your prompts ask questions that I don't have the knowledge to answer. More explanations would be helpful
All TurboTax® Offerings Reviews - Page 2967
Date published: 2023-04-13