TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 2022 TurboTax Review the 2022 version of TurboTax didn't seem to be as polished as past versions. Using the Step-by-Step method of data input for the Federal Return provided 13 errors during the review. Going the the resolution process, all 13 items were filed in by the Step-by-Step method, but showed blank in the errors review. Once entering data in the 13 errors, a new error review showed no errors and was able to complete the return.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome app and information provided. Good support from system and personal services. Walk though was easy and fast.
Date published: 2023-04-13
Rated 4 out of 5 by from Nice program for a complex matter Mostly good experience and is excellent for most returns. I did have a problem getting fees entered onto line 10 of the Schedule E, since you can't directly enter. And it was not an option on the worksheet that generates Sch E. I tried using help, robot help useless and could not reach a human.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2023 Awesome and friendly tips for tax preparation, highly recommended
Date published: 2023-04-13
Rated 5 out of 5 by from FAST AND EASY Logged right in and got my taxes sorted and returned in under 20min!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Easy and Accurate Quick and easy to complete information. Easy to stop and go and review information and complete as more information is available allowing you to "build" your return
Date published: 2023-04-13
Rated 5 out of 5 by from SO easy Every year they make taxes not a huge pain. I use them every single year.
Date published: 2023-04-13
Rated 5 out of 5 by from Using Turbo Tax For Many Years I have been using Turbo Tax for many years to process my taxes. You can find or ask for assistance along the way & stop/save and continue at your leisure. You can revisit past years, jog your memory and follow the normal deductions. The program saves your past W2's and other info to make it easy and fast to fill out documents. You can review and add or change data as you go. I always walk back through all documents to make sure it matches with my files. Being able to take my time and not be rushed with filing with some paid agent makes me a long time Turbo Tax user.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax Gave Me Turbo Lax It works. It's easy. Thank you. It's easy peasy and breezy like cover. Or maybe it's Mayballine.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo tax is okay.Will try something else next yr. do not want to make a review at this time. will do another time.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2960
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 TurboTax Review the 2022 version of TurboTax didn't seem to be as polished as past versions. Using the Step-by-Step method of data input for the Federal Return provided 13 errors during the review. Going the the resolution process, all 13 items were filed in by the Step-by-Step method, but showed blank in the errors review. Once entering data in the 13 errors, a new error review showed no errors and was able to complete the return.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome app and information provided. Good support from system and personal services. Walk though was easy and fast.
Date published: 2023-04-13
Rated 4 out of 5 by from Nice program for a complex matter Mostly good experience and is excellent for most returns. I did have a problem getting fees entered onto line 10 of the Schedule E, since you can't directly enter. And it was not an option on the worksheet that generates Sch E. I tried using help, robot help useless and could not reach a human.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2023 Awesome and friendly tips for tax preparation, highly recommended
Date published: 2023-04-13
Rated 5 out of 5 by from FAST AND EASY Logged right in and got my taxes sorted and returned in under 20min!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Easy and Accurate Quick and easy to complete information. Easy to stop and go and review information and complete as more information is available allowing you to "build" your return
Date published: 2023-04-13
Rated 5 out of 5 by from SO easy Every year they make taxes not a huge pain. I use them every single year.
Date published: 2023-04-13
Rated 5 out of 5 by from Using Turbo Tax For Many Years I have been using Turbo Tax for many years to process my taxes. You can find or ask for assistance along the way & stop/save and continue at your leisure. You can revisit past years, jog your memory and follow the normal deductions. The program saves your past W2's and other info to make it easy and fast to fill out documents. You can review and add or change data as you go. I always walk back through all documents to make sure it matches with my files. Being able to take my time and not be rushed with filing with some paid agent makes me a long time Turbo Tax user.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax Gave Me Turbo Lax It works. It's easy. Thank you. It's easy peasy and breezy like cover. Or maybe it's Mayballine.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo tax is okay.Will try something else next yr. do not want to make a review at this time. will do another time.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2960