TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Getting Worse Every Year I used to love TurboTax. Previously they made it so easy to file my taxes with my small business and having a job in a different state. This year I feel like I was swindled. They won't file my out of state tax by efile, even though everything on the state tax website says they should. Now I have extra work to do and paid TurboTax a huge sum for basically nothing.
Date published: 2023-04-15
Rated 5 out of 5 by from Great 👍 Easy and quick. Took me 30 minutes to complete and finalize everything. Happy returned customer again.
Date published: 2023-04-15
Rated 5 out of 5 by from Intuitive and Easy to Use I hate paying taxes (who doesn't) but Turbo Tax makes it pretty easy by walking you through each step. You don't have to worry about the specific forms, just need to be sure you have all the information you need.
Date published: 2023-04-15
Rated 2 out of 5 by from over charging highway robbery too exspensive use to be reasonable
Date published: 2023-04-15
Rated 4 out of 5 by from Gets confusing Too much upselling. I've been using TurboTax for over 20 years the program it's improved has improved a lot the payment levels you can easily get overcharged.
Date published: 2023-04-15
Rated 5 out of 5 by from Love it! Makes tax time easy. I would love to just get the product delivered through mail for same price i get at store but passed couple years i was paying more through the mail and just decided to get it at the store. I saved $10 doing it this way. I do really like turbo tax. It makes my life a whole lot easier during tax time. I love being able to file federal for free. I thought I was able to file 1 state for free but it wouldn't allow me to do this. I just wound up printing the state and mailing it.
Date published: 2023-04-15
Rated 5 out of 5 by from Great job! Easy to use, pretty fast too. I liked the experience as a whole.
Date published: 2023-04-15
Rated 5 out of 5 by from great choice very fast and easy to use. very nice interface and easy to understand process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is awesome It was easy but I am not too sure yet tho Thank you Turbo Tax
Date published: 2023-04-15
Rated 5 out of 5 by from Ease of Mind for the last 5 Years I enjoy this software! Its quick, easy and accurate.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2951
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Getting Worse Every Year I used to love TurboTax. Previously they made it so easy to file my taxes with my small business and having a job in a different state. This year I feel like I was swindled. They won't file my out of state tax by efile, even though everything on the state tax website says they should. Now I have extra work to do and paid TurboTax a huge sum for basically nothing.
Date published: 2023-04-15
Rated 5 out of 5 by from Great 👍 Easy and quick. Took me 30 minutes to complete and finalize everything. Happy returned customer again.
Date published: 2023-04-15
Rated 5 out of 5 by from Intuitive and Easy to Use I hate paying taxes (who doesn't) but Turbo Tax makes it pretty easy by walking you through each step. You don't have to worry about the specific forms, just need to be sure you have all the information you need.
Date published: 2023-04-15
Rated 2 out of 5 by from over charging highway robbery too exspensive use to be reasonable
Date published: 2023-04-15
Rated 4 out of 5 by from Gets confusing Too much upselling. I've been using TurboTax for over 20 years the program it's improved has improved a lot the payment levels you can easily get overcharged.
Date published: 2023-04-15
Rated 5 out of 5 by from Love it! Makes tax time easy. I would love to just get the product delivered through mail for same price i get at store but passed couple years i was paying more through the mail and just decided to get it at the store. I saved $10 doing it this way. I do really like turbo tax. It makes my life a whole lot easier during tax time. I love being able to file federal for free. I thought I was able to file 1 state for free but it wouldn't allow me to do this. I just wound up printing the state and mailing it.
Date published: 2023-04-15
Rated 5 out of 5 by from Great job! Easy to use, pretty fast too. I liked the experience as a whole.
Date published: 2023-04-15
Rated 5 out of 5 by from great choice very fast and easy to use. very nice interface and easy to understand process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is awesome It was easy but I am not too sure yet tho Thank you Turbo Tax
Date published: 2023-04-15
Rated 5 out of 5 by from Ease of Mind for the last 5 Years I enjoy this software! Its quick, easy and accurate.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2951