TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Zero to Sixty with TurboTax No more 400 on the floor papers that is with Turbotax. Online is better than the Discs that I used to by at Costco
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is a great help Step by step instructions are a great help and keep the whole tax thing from becoming overwhelming
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2022 Every year use of TurboTax is easier than the year before. User interface is easier and the help is explained in plain and simple language.
Date published: 2023-04-13
Rated 5 out of 5 by from easy to use did not need an experts help on my taxes this year. good job
Date published: 2023-04-13
Rated 5 out of 5 by from Love Turbo Tax! I have worked with Turbo Tax for several years, and it is the easiest thing I have ever done!
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo tax upsell - WATCH OUT!! Too much trying to up sell me. They try and trick you into purchasing services you don't need. Very tricky!!
Date published: 2023-04-13
Rated 5 out of 5 by from Great tool. Used it for years since retiring Always great. Relatively quick, especially using previous tax returns to fill in data
Date published: 2023-04-13
Rated 4 out of 5 by from 8th year I like TurboTax. This year too many ads and promos with 3rtd parties, something I didn't like. I also dislike that in my 8th year I need to verfiy info we already entered. Makes me doubt what is saved in their system. Additionally, I paid the $29 fee, and when I clicked to chat with a live agent, it prompted me to upgrade to the next level and pay $89.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax has changed to be almost unusable Turbo tax used to be easy to use. All information was readily and easily found. I could zoom to the actual 1040 forms with the IRS formatted to find info. Now it's like filing taxes using google search. I cannot easily find entries Also I was not able to upload my previous turbo tax return, after my wife started. I had to pull up a pdf for 2021 return to enter. Everything here is dumbed down, forcing users to pay extra for online support or even have Turbo Tax do your taxes, except for very simple returns. Will find a better program next year
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax was great. The Turbo Tax I spoke with was very helpful. Also, he was very courteous and patient with me.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Zero to Sixty with TurboTax No more 400 on the floor papers that is with Turbotax. Online is better than the Discs that I used to by at Costco
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is a great help Step by step instructions are a great help and keep the whole tax thing from becoming overwhelming
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax 2022 Every year use of TurboTax is easier than the year before. User interface is easier and the help is explained in plain and simple language.
Date published: 2023-04-13
Rated 5 out of 5 by from easy to use did not need an experts help on my taxes this year. good job
Date published: 2023-04-13
Rated 5 out of 5 by from Love Turbo Tax! I have worked with Turbo Tax for several years, and it is the easiest thing I have ever done!
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo tax upsell - WATCH OUT!! Too much trying to up sell me. They try and trick you into purchasing services you don't need. Very tricky!!
Date published: 2023-04-13
Rated 5 out of 5 by from Great tool. Used it for years since retiring Always great. Relatively quick, especially using previous tax returns to fill in data
Date published: 2023-04-13
Rated 4 out of 5 by from 8th year I like TurboTax. This year too many ads and promos with 3rtd parties, something I didn't like. I also dislike that in my 8th year I need to verfiy info we already entered. Makes me doubt what is saved in their system. Additionally, I paid the $29 fee, and when I clicked to chat with a live agent, it prompted me to upgrade to the next level and pay $89.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax has changed to be almost unusable Turbo tax used to be easy to use. All information was readily and easily found. I could zoom to the actual 1040 forms with the IRS formatted to find info. Now it's like filing taxes using google search. I cannot easily find entries Also I was not able to upload my previous turbo tax return, after my wife started. I had to pull up a pdf for 2021 return to enter. Everything here is dumbed down, forcing users to pay extra for online support or even have Turbo Tax do your taxes, except for very simple returns. Will find a better program next year
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax was great. The Turbo Tax I spoke with was very helpful. Also, he was very courteous and patient with me.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2949