TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from expensive turbo tax is stupid expensive. had an extremely simple return and still had to pay 120 dollars to use it
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! So easy to use, and I do not have to worry about missing anything that I need to report.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Service was quick and simple to use. I was able to upload everything easily.
Date published: 2023-04-15
Rated 3 out of 5 by from it was a little difficult i like turbo tax but i didn't like how i had to pay 69+ dollars just to speak with a live person and the search bar don't assist you with your actual questions. if you needed anything extra your price went up.
Date published: 2023-04-15
Rated 3 out of 5 by from It was a REALLY bad year I couldn't find my turbotax file from last year. I had the PDF file, but it was too large. So I had to spend a lot more time this year. Can you do something so that somebody like me who has a really large return can convert the PDF file into a turbotax file?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax are awesome and fun to use I have been using this over five years. it got good storage prior tax files to comparing..
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Quick and easy. Support services are also very easy to use.
Date published: 2023-04-15
Rated 4 out of 5 by from SOME ODDITIES THIS YEAR I had to correct some things that I had nothing to do with. My dad had the same problem. Also, when I want to change my mind about carrying the small refund forward to the next year, I couldn't find that option..I did everything buy start completely over.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo is great I have used Turbo Tax for a few years. Did not have a need for live experts.
Date published: 2023-04-15
Rated 1 out of 5 by from sucks We had a lot of issues filing this year. The only good thing about it was Alisha who helped us over the phone.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2933
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from expensive turbo tax is stupid expensive. had an extremely simple return and still had to pay 120 dollars to use it
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! So easy to use, and I do not have to worry about missing anything that I need to report.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Service was quick and simple to use. I was able to upload everything easily.
Date published: 2023-04-15
Rated 3 out of 5 by from it was a little difficult i like turbo tax but i didn't like how i had to pay 69+ dollars just to speak with a live person and the search bar don't assist you with your actual questions. if you needed anything extra your price went up.
Date published: 2023-04-15
Rated 3 out of 5 by from It was a REALLY bad year I couldn't find my turbotax file from last year. I had the PDF file, but it was too large. So I had to spend a lot more time this year. Can you do something so that somebody like me who has a really large return can convert the PDF file into a turbotax file?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax are awesome and fun to use I have been using this over five years. it got good storage prior tax files to comparing..
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Quick and easy. Support services are also very easy to use.
Date published: 2023-04-15
Rated 4 out of 5 by from SOME ODDITIES THIS YEAR I had to correct some things that I had nothing to do with. My dad had the same problem. Also, when I want to change my mind about carrying the small refund forward to the next year, I couldn't find that option..I did everything buy start completely over.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo is great I have used Turbo Tax for a few years. Did not have a need for live experts.
Date published: 2023-04-15
Rated 1 out of 5 by from sucks We had a lot of issues filing this year. The only good thing about it was Alisha who helped us over the phone.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2933