TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Yund wad from
Turbo Tax is great
Great experience using Turbo Tax. The whole process was easy and explanatory. will definitely recommend.
Date published: 2023-04-13
Rated 4 out of 5 by
VickiHolley from
Awesome
Love the ease of use and understand everything. I love it!
Date published: 2023-04-13
Rated 5 out of 5 by
obaidz from
Excellent Tool
Excellent Tool, They showed me each and every section to get the deduction
Date published: 2023-04-13
Rated 4 out of 5 by
bedazzlez from
Turbo tax is great
This was a easy and quick way to file my taxes I really appreciate how quickly they could get the information processed.
Date published: 2023-04-13
Rated 1 out of 5 by
Unhappy poor camper from
$40 more than my CPA! You guys suck!
I've used an accountant for the last four years. Wow, you guys have really become greedy, you know that? I'll be going back to him.
Date published: 2023-04-13
Rated 5 out of 5 by
Jim Retired Accountant from
TurboTax Review
User friendly if a person has kept excellent records for worksheet preparations that are needed for input.
Date published: 2023-04-13
Rated 2 out of 5 by
NikaMNN from
App missed notifications during filing
I had two filings rejected because some forms were missing from the filing. The app never mentioned they were missing and allowed for the filing to be submitted. On the third filing, the app kept looping back to the same window. After speaking with a rep, it turned out that there was additional info missing which was also not called out by the app. There isn’t much value add with this app at the $119 price over a live CPA who could’ve filed this simple return for $150.
Date published: 2023-04-13
Rated 5 out of 5 by
wlr jr from
used turbo tax for many years. love this product
they make filing taxes simple and they are there to assist with any questions you may have
Date published: 2023-04-13
Rated 1 out of 5 by
NONE2023 2024 from
Hate getting charged just to be told I owe money
Couldn't do the free option because I had a contract job that needed to be filed. Had to pay $200 just to find out I owe over $1000
Date published: 2023-04-13
Rated 5 out of 5 by
Barb1123 from
Turbo Tax is Awesome
It was easy to use and helpful with any questions I had.
All TurboTax® Offerings Reviews - Page 2933
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Yund wad from
Turbo Tax is great
Great experience using Turbo Tax. The whole process was easy and explanatory. will definitely recommend.
Date published: 2023-04-13
Rated 4 out of 5 by
VickiHolley from
Awesome
Love the ease of use and understand everything. I love it!
Date published: 2023-04-13
Rated 5 out of 5 by
obaidz from
Excellent Tool
Excellent Tool, They showed me each and every section to get the deduction
Date published: 2023-04-13
Rated 4 out of 5 by
bedazzlez from
Turbo tax is great
This was a easy and quick way to file my taxes I really appreciate how quickly they could get the information processed.
Date published: 2023-04-13
Rated 1 out of 5 by
Unhappy poor camper from
$40 more than my CPA! You guys suck!
I've used an accountant for the last four years. Wow, you guys have really become greedy, you know that? I'll be going back to him.
Date published: 2023-04-13
Rated 5 out of 5 by
Jim Retired Accountant from
TurboTax Review
User friendly if a person has kept excellent records for worksheet preparations that are needed for input.
Date published: 2023-04-13
Rated 2 out of 5 by
NikaMNN from
App missed notifications during filing
I had two filings rejected because some forms were missing from the filing. The app never mentioned they were missing and allowed for the filing to be submitted. On the third filing, the app kept looping back to the same window. After speaking with a rep, it turned out that there was additional info missing which was also not called out by the app. There isn’t much value add with this app at the $119 price over a live CPA who could’ve filed this simple return for $150.
Date published: 2023-04-13
Rated 5 out of 5 by
wlr jr from
used turbo tax for many years. love this product
they make filing taxes simple and they are there to assist with any questions you may have
Date published: 2023-04-13
Rated 1 out of 5 by
NONE2023 2024 from
Hate getting charged just to be told I owe money
Couldn't do the free option because I had a contract job that needed to be filed. Had to pay $200 just to find out I owe over $1000
Date published: 2023-04-13
Rated 5 out of 5 by
Barb1123 from
Turbo Tax is Awesome
It was easy to use and helpful with any questions I had.
All TurboTax® Offerings Reviews - Page 2933
Date published: 2023-04-13