TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Trail Rider from
Turbo Tax could be better!
I am getting very disappointed with Turbo Tax. First, the transmission fee for "some" state returns, but NY has NO transmission fee. THis is not fair. Certain things on the program are not carrying thru. For example, NY health care workers that received a Bonus. This is on the W2, but it does not automatically carry thru to the NY form for exemption from NY tax. This has to be entered manually. I'm sure that many people will miss this! I am getting more disappointed with TT. Not sure I will use this next year.
Date published: 2023-04-13
Rated 5 out of 5 by
FRHen from
Easy and Quick
I've used TurboTax for several years and its always been easy and quick. Much appreciated?
Date published: 2023-04-13
Rated 5 out of 5 by
El Mero Chingon1 from
Easy and Quick
Returning Customer of 4 years. Software is easy, informative and stress Free. I do wish they would keep the ads to a minimum. Overall, A great experience. Will be returning Next year as well.
Date published: 2023-04-13
Rated 5 out of 5 by
Kobe in CA from
This couldn't have been any easier!
My tax situation is really uncomplicated and Turbo Tax made filing just as uncomplicated! Would definitely recommend it and will us it again next year!
Date published: 2023-04-13
Rated 5 out of 5 by
Laura1801 from
TurboTax is Convenient
I had a good experience while preparing our tax returns today.
Date published: 2023-04-13
Rated 3 out of 5 by
Glenna2023 from
Turbo Tax is ok. I had more issues this year.
Giving 3 stars is being generous! This year was my most simple tax return ever. I am retired and had no income besides SS and a small Royalty. I had at least 4 phone calls to your office and was given a "service code" to receive a 20% discount. Now I find I can only get that by requesting a "refund' by email. It should have been deducted from the amount charged to my card. The delay is unacceptable! So in over 10 years of using Turbo Tax when my returns were not so simple, I am probably going to look for something else next year to process my "simple" returns. Sad!
Date published: 2023-04-13
Rated 5 out of 5 by
jhowser808 from
Easy and quick to use.
Reliable, and very easy to use after 8 years in a row.
Date published: 2023-04-13
Rated 5 out of 5 by
Heier from
TurboTax continues to be great
TurboTax Is thorough on all aspects of tax software and does a good job in guiding user through the process
Date published: 2023-04-13
Rated 5 out of 5 by
Lace7 from
Great live help
I needed help with my K-1 schedule. Requested live help and he was awesome- Leo
Date published: 2023-04-13
Rated 5 out of 5 by
dsfhsdf from
great
everything went well and i am very happy with my reesults
All TurboTax® Offerings Reviews - Page 2923
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Trail Rider from
Turbo Tax could be better!
I am getting very disappointed with Turbo Tax. First, the transmission fee for "some" state returns, but NY has NO transmission fee. THis is not fair. Certain things on the program are not carrying thru. For example, NY health care workers that received a Bonus. This is on the W2, but it does not automatically carry thru to the NY form for exemption from NY tax. This has to be entered manually. I'm sure that many people will miss this! I am getting more disappointed with TT. Not sure I will use this next year.
Date published: 2023-04-13
Rated 5 out of 5 by
FRHen from
Easy and Quick
I've used TurboTax for several years and its always been easy and quick. Much appreciated?
Date published: 2023-04-13
Rated 5 out of 5 by
El Mero Chingon1 from
Easy and Quick
Returning Customer of 4 years. Software is easy, informative and stress Free. I do wish they would keep the ads to a minimum. Overall, A great experience. Will be returning Next year as well.
Date published: 2023-04-13
Rated 5 out of 5 by
Kobe in CA from
This couldn't have been any easier!
My tax situation is really uncomplicated and Turbo Tax made filing just as uncomplicated! Would definitely recommend it and will us it again next year!
Date published: 2023-04-13
Rated 5 out of 5 by
Laura1801 from
TurboTax is Convenient
I had a good experience while preparing our tax returns today.
Date published: 2023-04-13
Rated 3 out of 5 by
Glenna2023 from
Turbo Tax is ok. I had more issues this year.
Giving 3 stars is being generous! This year was my most simple tax return ever. I am retired and had no income besides SS and a small Royalty. I had at least 4 phone calls to your office and was given a "service code" to receive a 20% discount. Now I find I can only get that by requesting a "refund' by email. It should have been deducted from the amount charged to my card. The delay is unacceptable! So in over 10 years of using Turbo Tax when my returns were not so simple, I am probably going to look for something else next year to process my "simple" returns. Sad!
Date published: 2023-04-13
Rated 5 out of 5 by
jhowser808 from
Easy and quick to use.
Reliable, and very easy to use after 8 years in a row.
Date published: 2023-04-13
Rated 5 out of 5 by
Heier from
TurboTax continues to be great
TurboTax Is thorough on all aspects of tax software and does a good job in guiding user through the process
Date published: 2023-04-13
Rated 5 out of 5 by
Lace7 from
Great live help
I needed help with my K-1 schedule. Requested live help and he was awesome- Leo
Date published: 2023-04-13
Rated 5 out of 5 by
dsfhsdf from
great
everything went well and i am very happy with my reesults
All TurboTax® Offerings Reviews - Page 2923
Date published: 2023-04-13