TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Tax Tool for Personal and Small Business Thorough and trustworthy tool that is effective for filing taxes. Changes this year did not help usability. I had to go back and force review of a few key sections, but not too onerous. Could improve also by showing previous year's labels entered as well as amounts. Good job pulling investment information from brokerage account reports (big plus!!).
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is great must include state free filling TurboTax is reasonably easy to use and navigate but must include minimum one state free filling
Date published: 2023-04-13
Rated 5 out of 5 by from Timesaver Makes prep and filing a whole lot easier and less time consuming. Recommend more info concerning Bailey vs. Military Retiree filing for NC.
Date published: 2023-04-13
Rated 5 out of 5 by from Good Tax Prep Software Works well. I have never been audited since I have used it for at least 10 years. I get better returns than the tax prep people that did it for me in the past. At least I know what I am eligible for when I do it myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Thank you so much for getting this done for me! I was thankful for Turbo Tax, for doing my Taxes. Every Year!
Date published: 2023-04-13
Rated 4 out of 5 by from It helps to be able to do it at home. It was helpful. I am glad I was able to do this at home.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax MADE me keep Premium when I didn't want I didn't choose to use Premium.. I have a very simple tax filing process but when I wen tto File it charged me the $120 for premium and thesoftware would not let me get rid of it! AND I dont know why it charges this. But i live 5 miles from a border state and work there.. most employees live in my state and cross the bridge for work.. Turbo taxed charged me $59 X2 to file.. Strictly cuz i work out of state! I've used TurboTax for almost a decade and it's usually solid but this year was an awful experience....
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT VERY SATISFIED I was very pleased with the Ease of Filing my Tax's.
Date published: 2023-04-13
Rated 5 out of 5 by from fast easy and awesome excellent service fast easy to use and awesome use it every year
Date published: 2023-04-13
Rated 5 out of 5 by from Thankful I have used turbo tax for years and I am so thankful for them.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Tax Tool for Personal and Small Business Thorough and trustworthy tool that is effective for filing taxes. Changes this year did not help usability. I had to go back and force review of a few key sections, but not too onerous. Could improve also by showing previous year's labels entered as well as amounts. Good job pulling investment information from brokerage account reports (big plus!!).
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is great must include state free filling TurboTax is reasonably easy to use and navigate but must include minimum one state free filling
Date published: 2023-04-13
Rated 5 out of 5 by from Timesaver Makes prep and filing a whole lot easier and less time consuming. Recommend more info concerning Bailey vs. Military Retiree filing for NC.
Date published: 2023-04-13
Rated 5 out of 5 by from Good Tax Prep Software Works well. I have never been audited since I have used it for at least 10 years. I get better returns than the tax prep people that did it for me in the past. At least I know what I am eligible for when I do it myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Thank you so much for getting this done for me! I was thankful for Turbo Tax, for doing my Taxes. Every Year!
Date published: 2023-04-13
Rated 4 out of 5 by from It helps to be able to do it at home. It was helpful. I am glad I was able to do this at home.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax MADE me keep Premium when I didn't want I didn't choose to use Premium.. I have a very simple tax filing process but when I wen tto File it charged me the $120 for premium and thesoftware would not let me get rid of it! AND I dont know why it charges this. But i live 5 miles from a border state and work there.. most employees live in my state and cross the bridge for work.. Turbo taxed charged me $59 X2 to file.. Strictly cuz i work out of state! I've used TurboTax for almost a decade and it's usually solid but this year was an awful experience....
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT VERY SATISFIED I was very pleased with the Ease of Filing my Tax's.
Date published: 2023-04-13
Rated 5 out of 5 by from fast easy and awesome excellent service fast easy to use and awesome use it every year
Date published: 2023-04-13
Rated 5 out of 5 by from Thankful I have used turbo tax for years and I am so thankful for them.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2921