TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
MAC 3 from
Turbo Tax is Good!
I liked the Step by Step Process. IT'S Very Thorough!
Date published: 2023-04-13
Rated 3 out of 5 by
elvis4212 from
works
does ok it is still a little hard to make sure we have eeverything we need to make sure we are getting all of outr business stuff in ok
Date published: 2023-04-13
Rated 3 out of 5 by
kraska from
Prep for entering a return
It might be a good practice to suggest documents to down load before you start to file. This could be based on your history. For example mortgage doc, taxes paid, investments docs and pin. They could be entered before you start the return. Why does the returns get rejected first then ask for the pin number. we could enter at the start and save overall time.
Date published: 2023-04-13
Rated 3 out of 5 by
RooChild from
A little expensive
The experience filing was great - it's simple, easy to do on your own, and things are explained simply and to the point. My only complaint is the cost to file a 1099-K. As someone who is unemployed, and makes a few bucks here and there on my hobbies, the cost to file hit my wallet pretty hard.
Date published: 2023-04-13
Rated 1 out of 5 by
Billie6 from
Turbo Tax Didn't Work this Year....Bad Software
Turbo Tax is always difficult to use because of Safety Features, but this year was a Catastrophe. It wouldn't connect to the Internet at times due to inability to work with protection software, it wouldn't download my fidelity data until I defeated 2 factor identification, it failed to come back to the same place when I saved my file and returned, the "help data base" was useless to resolve these difficulties, and it was a pain to get a real person on line to help. Overall, Horrible service,
Date published: 2023-04-13
Rated 3 out of 5 by
PeepsmomPortland from
User interface for entering K-1s isn't very good
This was my first time using Turbo Tax in over 20 years, and while parts of it were very easy-to-use and saved me a bunch of time (for example, being able to import my 1099s electronically), the interface for entering K-1 data was so poor that I probably spent more time trouble shooting this that it would have taken me to just do the entire tax return by hand. In particular, one of the interfaces (but not all) turned out to need actual numbers in every cell, but TT instructions didn't say that. The "Review" triggered by the empty cells used a truncated name that made it appear to be asking for the same thing over and over (e.g., Enter QBI, Enter QBI, etc.) but was actually different (e.g., QBI 2019, QBI 2020, etc), and so my resulting returns had incorrect numbers all over the schedule. After many, many hours, I figured out what was going on and entered 0 in all of the blank cells, and then everything finally worked.
Date published: 2023-04-13
Rated 5 out of 5 by
RUMSON ROD from
TURBO TAX IS AN EXCELLENT TOOL TO PREPARE YOUR TAX
I HAVE UTILIZED TURBO TAX FOR THE LAST 8 YEARS. IT HAS MADE SUCH A POSITIVE DIFFERENCE !
Date published: 2023-04-13
Rated 4 out of 5 by
Hello ran from
Almost Perfect
Works great but very difficult to get answers to simple questions. Can't access help for specific areas of tax return. Put in very words that say an error has been made and help does not come up for that subject. Could be better user friendly.
Date published: 2023-04-13
Rated 5 out of 5 by
Wyo38 from
I have used Turbo Tax Deluxe for many years
My experience has been very good. Did not spend any time with experts this year.
Date published: 2023-04-13
Rated 5 out of 5 by
MFRSD from
The pain of filing is mininmized!
Through the forest and over the hill into success with complete guidance and explanations to file Fed and State taxes! A complex task made easier. Just make sure you have access to all required docs.
All TurboTax® Offerings Reviews - Page 2918
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MAC 3 from
Turbo Tax is Good!
I liked the Step by Step Process. IT'S Very Thorough!
Date published: 2023-04-13
Rated 3 out of 5 by
elvis4212 from
works
does ok it is still a little hard to make sure we have eeverything we need to make sure we are getting all of outr business stuff in ok
Date published: 2023-04-13
Rated 3 out of 5 by
kraska from
Prep for entering a return
It might be a good practice to suggest documents to down load before you start to file. This could be based on your history. For example mortgage doc, taxes paid, investments docs and pin. They could be entered before you start the return. Why does the returns get rejected first then ask for the pin number. we could enter at the start and save overall time.
Date published: 2023-04-13
Rated 3 out of 5 by
RooChild from
A little expensive
The experience filing was great - it's simple, easy to do on your own, and things are explained simply and to the point. My only complaint is the cost to file a 1099-K. As someone who is unemployed, and makes a few bucks here and there on my hobbies, the cost to file hit my wallet pretty hard.
Date published: 2023-04-13
Rated 1 out of 5 by
Billie6 from
Turbo Tax Didn't Work this Year....Bad Software
Turbo Tax is always difficult to use because of Safety Features, but this year was a Catastrophe. It wouldn't connect to the Internet at times due to inability to work with protection software, it wouldn't download my fidelity data until I defeated 2 factor identification, it failed to come back to the same place when I saved my file and returned, the "help data base" was useless to resolve these difficulties, and it was a pain to get a real person on line to help. Overall, Horrible service,
Date published: 2023-04-13
Rated 3 out of 5 by
PeepsmomPortland from
User interface for entering K-1s isn't very good
This was my first time using Turbo Tax in over 20 years, and while parts of it were very easy-to-use and saved me a bunch of time (for example, being able to import my 1099s electronically), the interface for entering K-1 data was so poor that I probably spent more time trouble shooting this that it would have taken me to just do the entire tax return by hand. In particular, one of the interfaces (but not all) turned out to need actual numbers in every cell, but TT instructions didn't say that. The "Review" triggered by the empty cells used a truncated name that made it appear to be asking for the same thing over and over (e.g., Enter QBI, Enter QBI, etc.) but was actually different (e.g., QBI 2019, QBI 2020, etc), and so my resulting returns had incorrect numbers all over the schedule. After many, many hours, I figured out what was going on and entered 0 in all of the blank cells, and then everything finally worked.
Date published: 2023-04-13
Rated 5 out of 5 by
RUMSON ROD from
TURBO TAX IS AN EXCELLENT TOOL TO PREPARE YOUR TAX
I HAVE UTILIZED TURBO TAX FOR THE LAST 8 YEARS. IT HAS MADE SUCH A POSITIVE DIFFERENCE !
Date published: 2023-04-13
Rated 4 out of 5 by
Hello ran from
Almost Perfect
Works great but very difficult to get answers to simple questions. Can't access help for specific areas of tax return. Put in very words that say an error has been made and help does not come up for that subject. Could be better user friendly.
Date published: 2023-04-13
Rated 5 out of 5 by
Wyo38 from
I have used Turbo Tax Deluxe for many years
My experience has been very good. Did not spend any time with experts this year.
Date published: 2023-04-13
Rated 5 out of 5 by
MFRSD from
The pain of filing is mininmized!
Through the forest and over the hill into success with complete guidance and explanations to file Fed and State taxes! A complex task made easier. Just make sure you have access to all required docs.
All TurboTax® Offerings Reviews - Page 2918
Date published: 2023-04-13