TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax! Fast and Easy! TurboTax! Has made filing for taxes easier. I was able to do it at my speed, and stop and then resume at a later time. Thank you!
Date published: 2023-04-13
Rated 1 out of 5 by from Charged twice !! I purchased Turbo tax deluxe at Costco for $ 59.95 and was charged me $118 and change to file. My license code was TBGU-VRUC-NR5D-GT99. I entered it but it didn't seem to matter. Called customer support but they couldn't help!!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes this job easy! Turbo Tax's simple steps leads me to filling this out with confidence each year. Excellent product! I've used this for years now!
Date published: 2023-04-13
Rated 5 out of 5 by from No Rush, No Worry Having utilized H&R Block, TaxWise, and other tax prep software, TurboTax definitely blew me out of the water and I can understand why many people (whether or not they have backgrounds in accounting or finance) use it! Everything it up to code with the tax year and I look forward to using TurboTax again!
Date published: 2023-04-13
Rated 2 out of 5 by from Never again Not at all intuitive and the amount of double and triple entering info is a deal breaker for me. I found myself googling instructions instead of the useless help. The fact i must add my email to a review adds the fact they wont accept anonymous input. 25-30 year customer gone
Date published: 2023-04-13
Rated 5 out of 5 by from Thank You TurboTax So helpful during this confusing process. Couldn't do it without them.
Date published: 2023-04-13
Rated 5 out of 5 by from Great product Easy to use. Helpful information about things that are confusing.
Date published: 2023-04-13
Rated 5 out of 5 by from Been using for years never an audit I walked through all the questions and used online helps when needed
Date published: 2023-04-13
Rated 4 out of 5 by from first time It was a lot longer than I expected. I didn't understand I would have to stay on the phone through the whole thing.
Date published: 2023-04-13
Rated 2 out of 5 by from Could Not Prepare or eFile 1041 State Disappointed that TurboTax did not have ability to prepare or efile either state for my 1041 Trust return.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax! Fast and Easy! TurboTax! Has made filing for taxes easier. I was able to do it at my speed, and stop and then resume at a later time. Thank you!
Date published: 2023-04-13
Rated 1 out of 5 by from Charged twice !! I purchased Turbo tax deluxe at Costco for $ 59.95 and was charged me $118 and change to file. My license code was TBGU-VRUC-NR5D-GT99. I entered it but it didn't seem to matter. Called customer support but they couldn't help!!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes this job easy! Turbo Tax's simple steps leads me to filling this out with confidence each year. Excellent product! I've used this for years now!
Date published: 2023-04-13
Rated 5 out of 5 by from No Rush, No Worry Having utilized H&R Block, TaxWise, and other tax prep software, TurboTax definitely blew me out of the water and I can understand why many people (whether or not they have backgrounds in accounting or finance) use it! Everything it up to code with the tax year and I look forward to using TurboTax again!
Date published: 2023-04-13
Rated 2 out of 5 by from Never again Not at all intuitive and the amount of double and triple entering info is a deal breaker for me. I found myself googling instructions instead of the useless help. The fact i must add my email to a review adds the fact they wont accept anonymous input. 25-30 year customer gone
Date published: 2023-04-13
Rated 5 out of 5 by from Thank You TurboTax So helpful during this confusing process. Couldn't do it without them.
Date published: 2023-04-13
Rated 5 out of 5 by from Great product Easy to use. Helpful information about things that are confusing.
Date published: 2023-04-13
Rated 5 out of 5 by from Been using for years never an audit I walked through all the questions and used online helps when needed
Date published: 2023-04-13
Rated 4 out of 5 by from first time It was a lot longer than I expected. I didn't understand I would have to stay on the phone through the whole thing.
Date published: 2023-04-13
Rated 2 out of 5 by from Could Not Prepare or eFile 1041 State Disappointed that TurboTax did not have ability to prepare or efile either state for my 1041 Trust return.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2898