TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from slow page Certain review pages to edit are very slow, and so is the chat page in trying to make a connection.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes filing taxes painless! Filing my taxes was painless with Turbo Taxes. It's very easy to understand and the help tips are easy to understand
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to follow Very easy to understand ( except for the state taxes).
Date published: 2023-04-13
Rated 4 out of 5 by from Good for completing tax return. Experienced some problems entering amounts when asked for them, ie. entered 5,000 it showed up as 500,000. So had to keep correcting amount before clicking to enter.
Date published: 2023-04-13
Rated 5 out of 5 by from Always easy It's always easy. I used TurboTax every year. Loved the stored info - not thrilled with Forced Review!
Date published: 2023-04-13
Rated 5 out of 5 by from easy to use always accurate and confident our return was done correctly..
Date published: 2023-04-13
Rated 4 out of 5 by from Like the desktop version better, but still good Turbo Tax is an efficient way to prepare relatively simple to moderately complex tax returns. While I liked the older, desktop versions better, the new online version was pretty easy to use and very thorough.
Date published: 2023-04-13
Rated 4 out of 5 by from quick Difficult to confirm return security in a foreign country as mobile phone number is not accepted and email appears to not be the single source of verification. Completing TT is easy and a breeze to use. The final security check is the bug.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so much better than H&R block After attempting to set up several appointment with H&R block and every single on getting cancelled, I decided to file with a Turbo Tax Tax expert, and I couldn't be happier with my decision. Lovetta was so helpful. I will definitely be filing with Lovetta through Turbo Tax Premium again with her next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Annual user have been using Turbo tax for at least 20 years with the exception of 2017 Has never gone wrong would not go with any other Self Tax Program.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2895
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from slow page Certain review pages to edit are very slow, and so is the chat page in trying to make a connection.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes filing taxes painless! Filing my taxes was painless with Turbo Taxes. It's very easy to understand and the help tips are easy to understand
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to follow Very easy to understand ( except for the state taxes).
Date published: 2023-04-13
Rated 4 out of 5 by from Good for completing tax return. Experienced some problems entering amounts when asked for them, ie. entered 5,000 it showed up as 500,000. So had to keep correcting amount before clicking to enter.
Date published: 2023-04-13
Rated 5 out of 5 by from Always easy It's always easy. I used TurboTax every year. Loved the stored info - not thrilled with Forced Review!
Date published: 2023-04-13
Rated 5 out of 5 by from easy to use always accurate and confident our return was done correctly..
Date published: 2023-04-13
Rated 4 out of 5 by from Like the desktop version better, but still good Turbo Tax is an efficient way to prepare relatively simple to moderately complex tax returns. While I liked the older, desktop versions better, the new online version was pretty easy to use and very thorough.
Date published: 2023-04-13
Rated 4 out of 5 by from quick Difficult to confirm return security in a foreign country as mobile phone number is not accepted and email appears to not be the single source of verification. Completing TT is easy and a breeze to use. The final security check is the bug.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so much better than H&R block After attempting to set up several appointment with H&R block and every single on getting cancelled, I decided to file with a Turbo Tax Tax expert, and I couldn't be happier with my decision. Lovetta was so helpful. I will definitely be filing with Lovetta through Turbo Tax Premium again with her next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Annual user have been using Turbo tax for at least 20 years with the exception of 2017 Has never gone wrong would not go with any other Self Tax Program.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2895