TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Very helpful Very helpful and informative, I will use Turbo tax again
Date published: 2022-05-07
Rated 5 out of 5 by from Thank goodness for Turbotax I have no idea what I'm doing every year I file I use Turbotax because they walk me through every step then double check it for errors!
Date published: 2022-05-07
Rated 4 out of 5 by from Turbo Tax is ok Didn't allow me to E-file for an extension...I had to mail it...
Date published: 2022-05-07
Rated 5 out of 5 by from Excellent and User Friendly This was my first time filing taxes ever and TurboTax made it so easy.
Date published: 2022-05-07
Rated 4 out of 5 by from Turbo Tax made filing my taxes simply and easy. Turbo Tax made filing my taxes simply and easy yo file.
Date published: 2022-05-07
Rated 1 out of 5 by from Poor Experience. Tax Experts Vs. Computer Free Garbage!! Both Tax experts on the phone were useless. Could barely operate their own computer, let alone help me. Continuous transferring of calls for to no avail. pretty poopy overall
Date published: 2022-05-07
Rated 5 out of 5 by from Easy to use. Takes a lot of work out of the task. Easy to follow.
Date published: 2022-05-07
Rated 5 out of 5 by from I Love Turbotax I've been using TurboTax for longer than I can remember. It works great for me. If there is something that would be nice to have, in my opinion, would be early in the process, even before we begin to enter income, a table or chart or something telling what are the current thresholds for things that could become deductions if we are going to itemize. One example would be how much will be the deductions for charitable giving. There are other things too. Knowing these items before we start would tell me if it's even worth itemizing deductions versus just taking the standard deduction and don't spend time itemizing. I've wasted many hours itemizing certain deductions only to find later that they were nowhere near enough to replace the standard deduction. WCX
Date published: 2022-05-07
Rated 5 out of 5 by from TurboTax truly is amazing though.. Although I’m brand new to filing taxes, TurboTax made it seem like I’d been doing this for years with its such simple setup.
Date published: 2022-05-07
Rated 2 out of 5 by from Clumsey While filing, we did not have the last years AGI, Turbo tax then forces us to mail it in. If you try to input anythin in as an AGI it again forces you to mail in the return. But search on TT does not give you the address where to send in the state ofr federal.
Date published: 2022-05-07
All TurboTax® Offerings Reviews - Page 290
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very helpful Very helpful and informative, I will use Turbo tax again
Date published: 2022-05-07
Rated 5 out of 5 by from Thank goodness for Turbotax I have no idea what I'm doing every year I file I use Turbotax because they walk me through every step then double check it for errors!
Date published: 2022-05-07
Rated 4 out of 5 by from Turbo Tax is ok Didn't allow me to E-file for an extension...I had to mail it...
Date published: 2022-05-07
Rated 5 out of 5 by from Excellent and User Friendly This was my first time filing taxes ever and TurboTax made it so easy.
Date published: 2022-05-07
Rated 4 out of 5 by from Turbo Tax made filing my taxes simply and easy. Turbo Tax made filing my taxes simply and easy yo file.
Date published: 2022-05-07
Rated 1 out of 5 by from Poor Experience. Tax Experts Vs. Computer Free Garbage!! Both Tax experts on the phone were useless. Could barely operate their own computer, let alone help me. Continuous transferring of calls for to no avail. pretty poopy overall
Date published: 2022-05-07
Rated 5 out of 5 by from Easy to use. Takes a lot of work out of the task. Easy to follow.
Date published: 2022-05-07
Rated 5 out of 5 by from I Love Turbotax I've been using TurboTax for longer than I can remember. It works great for me. If there is something that would be nice to have, in my opinion, would be early in the process, even before we begin to enter income, a table or chart or something telling what are the current thresholds for things that could become deductions if we are going to itemize. One example would be how much will be the deductions for charitable giving. There are other things too. Knowing these items before we start would tell me if it's even worth itemizing deductions versus just taking the standard deduction and don't spend time itemizing. I've wasted many hours itemizing certain deductions only to find later that they were nowhere near enough to replace the standard deduction. WCX
Date published: 2022-05-07
Rated 5 out of 5 by from TurboTax truly is amazing though.. Although I’m brand new to filing taxes, TurboTax made it seem like I’d been doing this for years with its such simple setup.
Date published: 2022-05-07
Rated 2 out of 5 by from Clumsey While filing, we did not have the last years AGI, Turbo tax then forces us to mail it in. If you try to input anythin in as an AGI it again forces you to mail in the return. But search on TT does not give you the address where to send in the state ofr federal.
Date published: 2022-05-07
All TurboTax® Offerings Reviews - Page 290