TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Made an unpleasant task relatively pleasant Turbotax helped dissolve my anxiety over the dreaded tax filing. Boosted my confidence and sense of accomplishment! Thanks for a great tax tool that is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for making it easy Easy to use, as always. Great tax refund this year, wouldn't have known I had overpaid in taxes last year if it hadn't been for TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from Options profit/loss is difficult to enter Entering a 1099-B for 1256 contracts, that I could see, is not possible to do 100% correctly with this interface. Otherwise, great job.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is really awesome Made my tax job easy and not to complicated to use
Date published: 2023-04-15
Rated 5 out of 5 by from Very fluid and smooth operation, can be bettter? TurboTax is an incredibly fluid and smooth website that makes filing taxes an easy and stress-free experience. From the home page to the end result, the navigation is intuitive, and the site design is aesthetically pleasing. The user-friendly interface and step-by-step guidance make it easy to tackle even the most challenging tax situations. That being said, I believe there are still areas where TurboTax can improve. Firstly, while the platform offers a lot of options, it can be overwhelming for users who are not familiar with taxes. Simplifying the language and streamlining the process would make it easier for users to understand the platform and make better tax decisions. Secondly, the platform could do a better job of identifying tax-saving opportunities. While TurboTax does offer suggestions, more proactive notifications, and reminders could help users take advantage of credits and deductions they may have overlooked. Finally, the pricing structure could be more transparent. Although TurboTax offers several different packages, it can be challenging to know which one is the best value for your needs. Providing clearer pricing information upfront would make it easier for users to choose the right package for them. Overall, TurboTax is a fantastic website that brings ease and convenience into the process of filing taxes. With some minor improvements, TurboTax can continue to better serve its users and maintain its spot as a leading tax preparation platform.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Way to File Taxes Very comprehensive. Offered deductions that I would not have considered. Thank you!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo TAx Deluxe Excellent software in preparing my Tax. Very helpful, and comprehensive.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and understandable This is my second time using turbo tax to file. I do it myself since I don't have any special circumstances and file single. Easy to upload paperwork and answer questions. There's a tab you can click if you don't understand what they're asking. Took me under an hour to complete
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax has room for improvement The system always finds a method to upcharge me for simply tax filings. After using for three years I have never filed for free. However, I do appreciate the intuitiveness and stress free software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all the bases. I liked the way I could go backwards and change just about anything with ease if I needed to. There was a slight learning curve in the beginning to figure out how to navigate forward and backward throughout the program, but once I got the gist of it, it went pretty smoothly.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made an unpleasant task relatively pleasant Turbotax helped dissolve my anxiety over the dreaded tax filing. Boosted my confidence and sense of accomplishment! Thanks for a great tax tool that is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for making it easy Easy to use, as always. Great tax refund this year, wouldn't have known I had overpaid in taxes last year if it hadn't been for TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from Options profit/loss is difficult to enter Entering a 1099-B for 1256 contracts, that I could see, is not possible to do 100% correctly with this interface. Otherwise, great job.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is really awesome Made my tax job easy and not to complicated to use
Date published: 2023-04-15
Rated 5 out of 5 by from Very fluid and smooth operation, can be bettter? TurboTax is an incredibly fluid and smooth website that makes filing taxes an easy and stress-free experience. From the home page to the end result, the navigation is intuitive, and the site design is aesthetically pleasing. The user-friendly interface and step-by-step guidance make it easy to tackle even the most challenging tax situations. That being said, I believe there are still areas where TurboTax can improve. Firstly, while the platform offers a lot of options, it can be overwhelming for users who are not familiar with taxes. Simplifying the language and streamlining the process would make it easier for users to understand the platform and make better tax decisions. Secondly, the platform could do a better job of identifying tax-saving opportunities. While TurboTax does offer suggestions, more proactive notifications, and reminders could help users take advantage of credits and deductions they may have overlooked. Finally, the pricing structure could be more transparent. Although TurboTax offers several different packages, it can be challenging to know which one is the best value for your needs. Providing clearer pricing information upfront would make it easier for users to choose the right package for them. Overall, TurboTax is a fantastic website that brings ease and convenience into the process of filing taxes. With some minor improvements, TurboTax can continue to better serve its users and maintain its spot as a leading tax preparation platform.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Way to File Taxes Very comprehensive. Offered deductions that I would not have considered. Thank you!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo TAx Deluxe Excellent software in preparing my Tax. Very helpful, and comprehensive.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and understandable This is my second time using turbo tax to file. I do it myself since I don't have any special circumstances and file single. Easy to upload paperwork and answer questions. There's a tab you can click if you don't understand what they're asking. Took me under an hour to complete
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax has room for improvement The system always finds a method to upcharge me for simply tax filings. After using for three years I have never filed for free. However, I do appreciate the intuitiveness and stress free software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all the bases. I liked the way I could go backwards and change just about anything with ease if I needed to. There was a slight learning curve in the beginning to figure out how to navigate forward and backward throughout the program, but once I got the gist of it, it went pretty smoothly.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2886