TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from MAKES IT (NEARLY) PAINILESS I've used Turbo Tax for years and it keeps getting better every year. Seamlessly imports my data and all I have to do is review it. Took me just over an hour this year.
Date published: 2023-04-13
Rated 3 out of 5 by from Additional Pay is Too Much It is frustrating that I have to pay additional for filing 1099-NEC forms but even more frustrating that I have to pay it twice (once for federal, once for state). If you are going to force people to pay to file 1099 forms then it should only be one charge or at least be upfront about the cost breakdown prior to completing the forms.
Date published: 2023-04-13
Rated 2 out of 5 by from better when it was free confusing 1099-nec fillout, beyond inconveinient filing because of the AGI overall super ducking stressful, never used to be
Date published: 2023-04-13
Rated 1 out of 5 by from Do not trust the accuracy. Last year I was told I was getting $1,000 more than I received and this year I only got $500 back, significantly less than last year with a similar salary.
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE AND HELPFUL I HAVE BEEN USING TURBO TAX APP FOR SO MANY YEARS NOW.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is awesome! Quick, easy and affordable! Very happy to have a platform of professionals to assist at any time of your convenience.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Turbo Tax is amazing, This my 2 year to prepare my Tax. It has easy instructions to follow.
Date published: 2023-04-13
Rated 5 out of 5 by from Nikki H was very helpful Nikki H was very helpful and a fantastic resource. She was a fantastic agent
Date published: 2023-04-13
Rated 1 out of 5 by from Its Horrible I cannot login to Intuit site always getting error and Customer service cannot figure out the issue
Date published: 2023-04-13
Rated 5 out of 5 by from Magnificent program Most amazing program to do taxes . I come back to do my taxes every year.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2873
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MAKES IT (NEARLY) PAINILESS I've used Turbo Tax for years and it keeps getting better every year. Seamlessly imports my data and all I have to do is review it. Took me just over an hour this year.
Date published: 2023-04-13
Rated 3 out of 5 by from Additional Pay is Too Much It is frustrating that I have to pay additional for filing 1099-NEC forms but even more frustrating that I have to pay it twice (once for federal, once for state). If you are going to force people to pay to file 1099 forms then it should only be one charge or at least be upfront about the cost breakdown prior to completing the forms.
Date published: 2023-04-13
Rated 2 out of 5 by from better when it was free confusing 1099-nec fillout, beyond inconveinient filing because of the AGI overall super ducking stressful, never used to be
Date published: 2023-04-13
Rated 1 out of 5 by from Do not trust the accuracy. Last year I was told I was getting $1,000 more than I received and this year I only got $500 back, significantly less than last year with a similar salary.
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE AND HELPFUL I HAVE BEEN USING TURBO TAX APP FOR SO MANY YEARS NOW.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax is awesome! Quick, easy and affordable! Very happy to have a platform of professionals to assist at any time of your convenience.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Turbo Tax is amazing, This my 2 year to prepare my Tax. It has easy instructions to follow.
Date published: 2023-04-13
Rated 5 out of 5 by from Nikki H was very helpful Nikki H was very helpful and a fantastic resource. She was a fantastic agent
Date published: 2023-04-13
Rated 1 out of 5 by from Its Horrible I cannot login to Intuit site always getting error and Customer service cannot figure out the issue
Date published: 2023-04-13
Rated 5 out of 5 by from Magnificent program Most amazing program to do taxes . I come back to do my taxes every year.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2873