TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Explained a lot of things Explained a lot of things that I was not clear about on the 2020 tax forms and changes. Most were easy to understand.
Date published: 2021-05-31
Rated 3 out of 5 by from Good I like Turbo Tax, I do not like being forced to write a review and disclose personal information.
Date published: 2021-05-31
Rated 5 out of 5 by from love it love it!!!!!!!!!!!! easy and fast. always use this
Date published: 2021-05-31
Rated 5 out of 5 by from Easy Breezy My 3rd years using and its easy and fast !!!!!!!!!!!!!!!!!!
Date published: 2021-05-31
Rated 5 out of 5 by from James is awesome, left very amusing voicemails As long as i get james again, I will use turbotax next year
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax was Awesome Turbo Tax was simple and easy to use. My only complaint was that I purchased Turbo Tax like I do every year but was unable to use the software as I have Windows 7, so I had to do it on line and pay the purchase price again.
Date published: 2021-05-31
Rated 5 out of 5 by from Great TUROTAX makes tax returns easy, and a breeze to use.
Date published: 2021-05-31
Rated 1 out of 5 by from Dissapointing Worse and worse every year. Will be using a different method next year.
Date published: 2021-05-31
Rated 4 out of 5 by from TurboTax Needs Improving ! 1) TurboTax *needs* to be able to handle all ASCII characters such as Unicode/UTF-8 characters (including non-Latin scripts and international currency symbols such as the € (euro) & ₹ (rupee) symbols, etc. 2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers. 3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
Date published: 2021-05-31
Rated 4 out of 5 by from Used Turbo for the 8th year Greatly helpful but I do think I was charged twice for using turbo Tax.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 287
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Explained a lot of things Explained a lot of things that I was not clear about on the 2020 tax forms and changes. Most were easy to understand.
Date published: 2021-05-31
Rated 3 out of 5 by from Good I like Turbo Tax, I do not like being forced to write a review and disclose personal information.
Date published: 2021-05-31
Rated 5 out of 5 by from love it love it!!!!!!!!!!!! easy and fast. always use this
Date published: 2021-05-31
Rated 5 out of 5 by from Easy Breezy My 3rd years using and its easy and fast !!!!!!!!!!!!!!!!!!
Date published: 2021-05-31
Rated 5 out of 5 by from James is awesome, left very amusing voicemails As long as i get james again, I will use turbotax next year
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax was Awesome Turbo Tax was simple and easy to use. My only complaint was that I purchased Turbo Tax like I do every year but was unable to use the software as I have Windows 7, so I had to do it on line and pay the purchase price again.
Date published: 2021-05-31
Rated 5 out of 5 by from Great TUROTAX makes tax returns easy, and a breeze to use.
Date published: 2021-05-31
Rated 1 out of 5 by from Dissapointing Worse and worse every year. Will be using a different method next year.
Date published: 2021-05-31
Rated 4 out of 5 by from TurboTax Needs Improving ! 1) TurboTax *needs* to be able to handle all ASCII characters such as Unicode/UTF-8 characters (including non-Latin scripts and international currency symbols such as the € (euro) & ₹ (rupee) symbols, etc. 2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers. 3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
Date published: 2021-05-31
Rated 4 out of 5 by from Used Turbo for the 8th year Greatly helpful but I do think I was charged twice for using turbo Tax.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 287