TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Criss Cross from
Turbo tax is an exceptional tax preparer
After 9 years this is the first time my tax return was rejected. I would like Turbo tax to be more specific of what part of the return need fixing.
Date published: 2023-04-13
Rated 4 out of 5 by
Catchmeif YOUcan from
Whew!
easy to follow,sometimes didnt understand the explanation fully, but enough to continue
Date published: 2023-04-13
Rated 5 out of 5 by
Bree213 from
Great customer service
I had a great customer service lady who helped me with everything i needed!
Date published: 2023-04-13
Rated 5 out of 5 by
retired woman military from
reminder people mid year about the ippin.
A little more info when filing in KY when only one person has income..
Date published: 2023-04-13
Rated 1 out of 5 by
rawsom from
turbo tax didnt help me
I dont know why i got charged for premier when it was supposed to be free. Last year i got state returns , this year none even though nothing changed and i did the same exact internship
Date published: 2023-04-13
Rated 5 out of 5 by
KentWL from
Love Turbo Tax
The program is easy to follow and all information that is needed is easy to transfer from end of year statements to the Turbo Tax program. This is especially helpful with investment account forms. They were able to sync with my investment broker and pull the data directly into the program without any great effort on my part. This was a big relief to me. I did find one item confusing. I simply clicked the CONTACT US button and they called me almost immediately. The person was able to go into my screen and show me click by click what I needed to do. This year the help panels pop up to the right of the screen and they are written in easy to understand language.
Date published: 2023-04-13
Rated 4 out of 5 by
nevadacountyboy from
very good program
I like the personal touch with real live people/great
Date published: 2023-04-13
Rated 3 out of 5 by
MyTaxes2022 from
TurboTax is easy to use
I've used TurboTax for years, but.....it is getting too expensive (I'm getting less than half of my IRS return). Nest year I will be going back to doing my taxes on my own.
Date published: 2023-04-13
Rated 3 out of 5 by
Lou0010 from
A few bumps this time
When I added my W-2 through the scan app, it entered my EIN incorrectly and caused my return to be rejected and was difficult to fix and resubmit. Not easy. Also when I did my return on my phone I accidently hit deluxe and it was complicated to get it back to the free file.
Date published: 2023-04-13
Rated 4 out of 5 by
kelley2you from
Easy to use
The product is great and easy to use. Has different options to file and walks you through all the tax breaks.
All TurboTax® Offerings Reviews - Page 2849
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Criss Cross from
Turbo tax is an exceptional tax preparer
After 9 years this is the first time my tax return was rejected. I would like Turbo tax to be more specific of what part of the return need fixing.
Date published: 2023-04-13
Rated 4 out of 5 by
Catchmeif YOUcan from
Whew!
easy to follow,sometimes didnt understand the explanation fully, but enough to continue
Date published: 2023-04-13
Rated 5 out of 5 by
Bree213 from
Great customer service
I had a great customer service lady who helped me with everything i needed!
Date published: 2023-04-13
Rated 5 out of 5 by
retired woman military from
reminder people mid year about the ippin.
A little more info when filing in KY when only one person has income..
Date published: 2023-04-13
Rated 1 out of 5 by
rawsom from
turbo tax didnt help me
I dont know why i got charged for premier when it was supposed to be free. Last year i got state returns , this year none even though nothing changed and i did the same exact internship
Date published: 2023-04-13
Rated 5 out of 5 by
KentWL from
Love Turbo Tax
The program is easy to follow and all information that is needed is easy to transfer from end of year statements to the Turbo Tax program. This is especially helpful with investment account forms. They were able to sync with my investment broker and pull the data directly into the program without any great effort on my part. This was a big relief to me. I did find one item confusing. I simply clicked the CONTACT US button and they called me almost immediately. The person was able to go into my screen and show me click by click what I needed to do. This year the help panels pop up to the right of the screen and they are written in easy to understand language.
Date published: 2023-04-13
Rated 4 out of 5 by
nevadacountyboy from
very good program
I like the personal touch with real live people/great
Date published: 2023-04-13
Rated 3 out of 5 by
MyTaxes2022 from
TurboTax is easy to use
I've used TurboTax for years, but.....it is getting too expensive (I'm getting less than half of my IRS return). Nest year I will be going back to doing my taxes on my own.
Date published: 2023-04-13
Rated 3 out of 5 by
Lou0010 from
A few bumps this time
When I added my W-2 through the scan app, it entered my EIN incorrectly and caused my return to be rejected and was difficult to fix and resubmit. Not easy. Also when I did my return on my phone I accidently hit deluxe and it was complicated to get it back to the free file.
Date published: 2023-04-13
Rated 4 out of 5 by
kelley2you from
Easy to use
The product is great and easy to use. Has different options to file and walks you through all the tax breaks.
All TurboTax® Offerings Reviews - Page 2849
Date published: 2023-04-13