TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from too complicated for a simple return too many steps. Too many questions. And way too expensive for a senior low income return
Date published: 2023-04-14
Rated 5 out of 5 by from Awsome Easy and safe, my first time but too easy for me thank you
Date published: 2023-04-14
Rated 1 out of 5 by from WAY OVERPRICED Come down on your prices and dont tell me im 26 characters short ill kick your butt
Date published: 2023-04-14
Rated 5 out of 5 by from easy the simple steps made it so easy to follow and understand
Date published: 2023-04-14
Rated 2 out of 5 by from filling forms was easy, 31 min. verifying awful Filling out forms was easy. took 31 minutes. verifying my identity was a nightmare because my email address hadn't been used for a year and was inactive. I was stuck in a loop for over an hour because I did not receive a verification code and when I clicked on "I did not receive a code" I was sent back to the same screen with no way to contact the company or change my email address!! Very frustrating!!
Date published: 2023-04-14
Rated 5 out of 5 by from Thank you TurboTax I upgraded to have a live expert help me and they were a great help. I am very satisfied with my purchase and will be back next year.
Date published: 2023-04-14
Rated 4 out of 5 by from easy My experience was simple and easy. I finished it very quickly
Date published: 2023-04-14
Rated 5 out of 5 by from Great experience was very easy with my self employed job. was nervous at first
Date published: 2023-04-14
Rated 5 out of 5 by from awesome helpful system step by step easy to follow best and shortest time ever spent on taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo is pretty cool man This was my first time using turbo tax as an 18 year old, everyone says taxes are like hell, but this was like a piece of cake! woohoo :)
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from too complicated for a simple return too many steps. Too many questions. And way too expensive for a senior low income return
Date published: 2023-04-14
Rated 5 out of 5 by from Awsome Easy and safe, my first time but too easy for me thank you
Date published: 2023-04-14
Rated 1 out of 5 by from WAY OVERPRICED Come down on your prices and dont tell me im 26 characters short ill kick your butt
Date published: 2023-04-14
Rated 5 out of 5 by from easy the simple steps made it so easy to follow and understand
Date published: 2023-04-14
Rated 2 out of 5 by from filling forms was easy, 31 min. verifying awful Filling out forms was easy. took 31 minutes. verifying my identity was a nightmare because my email address hadn't been used for a year and was inactive. I was stuck in a loop for over an hour because I did not receive a verification code and when I clicked on "I did not receive a code" I was sent back to the same screen with no way to contact the company or change my email address!! Very frustrating!!
Date published: 2023-04-14
Rated 5 out of 5 by from Thank you TurboTax I upgraded to have a live expert help me and they were a great help. I am very satisfied with my purchase and will be back next year.
Date published: 2023-04-14
Rated 4 out of 5 by from easy My experience was simple and easy. I finished it very quickly
Date published: 2023-04-14
Rated 5 out of 5 by from Great experience was very easy with my self employed job. was nervous at first
Date published: 2023-04-14
Rated 5 out of 5 by from awesome helpful system step by step easy to follow best and shortest time ever spent on taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo is pretty cool man This was my first time using turbo tax as an 18 year old, everyone says taxes are like hell, but this was like a piece of cake! woohoo :)
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844