TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great very easy to use. It is also affordable. I would recommend to a friend.
Date published: 2021-06-04
Rated 1 out of 5 by from horriblw every year I have to call to get a code to unlock the state software. takes hours to get through and then usually the turbo tax employee is "not familiar " with the issue. takes another hour to explain and get if fixed. after all that I cannot even e-file the state, it doesn't work and legally I am obligated to e-file. I hesitate to call turbo tax again. just time consuming and frustrating. would like to switch software next year.
Date published: 2021-06-04
Rated 5 out of 5 by from My whole experience was wonderful. Totally worth it to get the expert help. We haven’t gotten a refund in 20yrs (even with a dependent) this year we are getting $$ back! Marianne was amazing.
Date published: 2021-06-04
Rated 5 out of 5 by from TurboTax is great for crazy people like me! I have a hard time dealing with Accountants - nothing against them. But this is a great thing.
Date published: 2021-06-04
Rated 5 out of 5 by from Turbo tax is wonderful When first using turbo tax it appeared that it would be difficult, but after using and taking my time it was easier then I thought.
Date published: 2021-06-04
Rated 2 out of 5 by from Took all my refund Service is too expensive, I think this will be my last year using TurboTax.
Date published: 2021-06-04
Rated 5 out of 5 by from easy to use easy to use and quick for solutions. and if you call a specialist helps right away
Date published: 2021-06-04
Rated 2 out of 5 by from Misleading On last page in the upper left of my TurboTax Premier it says Federal Tax Due $5... which as it turns out was about $250 short of what was actually due. Just got a notice months later from IRS saying pay what's due plus an additional $88 penalty. Huh!
Date published: 2021-06-04
Rated 4 out of 5 by from Turbo tax is great Fast and easy . Have used for several years thanks
Date published: 2021-06-04
Rated 5 out of 5 by from Awesome! Very pleased I am very happy I did this! I am getting a refund this year.
Date published: 2021-06-04
All TurboTax® Offerings Reviews - Page 285
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great very easy to use. It is also affordable. I would recommend to a friend.
Date published: 2021-06-04
Rated 1 out of 5 by from horriblw every year I have to call to get a code to unlock the state software. takes hours to get through and then usually the turbo tax employee is "not familiar " with the issue. takes another hour to explain and get if fixed. after all that I cannot even e-file the state, it doesn't work and legally I am obligated to e-file. I hesitate to call turbo tax again. just time consuming and frustrating. would like to switch software next year.
Date published: 2021-06-04
Rated 5 out of 5 by from My whole experience was wonderful. Totally worth it to get the expert help. We haven’t gotten a refund in 20yrs (even with a dependent) this year we are getting $$ back! Marianne was amazing.
Date published: 2021-06-04
Rated 5 out of 5 by from TurboTax is great for crazy people like me! I have a hard time dealing with Accountants - nothing against them. But this is a great thing.
Date published: 2021-06-04
Rated 5 out of 5 by from Turbo tax is wonderful When first using turbo tax it appeared that it would be difficult, but after using and taking my time it was easier then I thought.
Date published: 2021-06-04
Rated 2 out of 5 by from Took all my refund Service is too expensive, I think this will be my last year using TurboTax.
Date published: 2021-06-04
Rated 5 out of 5 by from easy to use easy to use and quick for solutions. and if you call a specialist helps right away
Date published: 2021-06-04
Rated 2 out of 5 by from Misleading On last page in the upper left of my TurboTax Premier it says Federal Tax Due $5... which as it turns out was about $250 short of what was actually due. Just got a notice months later from IRS saying pay what's due plus an additional $88 penalty. Huh!
Date published: 2021-06-04
Rated 4 out of 5 by from Turbo tax is great Fast and easy . Have used for several years thanks
Date published: 2021-06-04
Rated 5 out of 5 by from Awesome! Very pleased I am very happy I did this! I am getting a refund this year.
Date published: 2021-06-04
All TurboTax® Offerings Reviews - Page 285