TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by Gollum0118 from Fast, Easy, and Convenient My 8th year in a row filing with Turbo Tax. It's always fast, easy, and convenient. Just a great service.
Date published: 2023-04-15
Rated 2 out of 5 by violajack from This year was rough This was by far the worst Turbo Tax experience in many years of using it to file. There was way too much handholding - so many things to click through, connecting to online banking didn't work well, even automatically filled forms required way too much manual editing.
Date published: 2023-04-15
Rated 4 out of 5 by GregWilliam from very good , quick service very happy with the service but rather expensive, price seems to have increaded over the last few years
Date published: 2023-04-15
Rated 5 out of 5 by OGIGI from Easy The ease of this service is remarkable and recommended
Date published: 2023-04-15
Rated 5 out of 5 by NANNY PAPPY from TURBO TAX IS THE BOMB FAST, EASY TO FOLLOW, LOTS OF HELP ALONG THE WAY, GREAT EXPERIENCE
Date published: 2023-04-15
Rated 1 out of 5 by Bobsbacon from More and more expensive with no help I did all of my taxes myself. No assistance from anyone live. Had to pay $177 again to file my own taxes by myself only using the website. I tried to set up a payment plan. And eventually I may go to a site to fill out all my information so they could ID me. While trying to e-file using the option to set up a payment, and the end would not allow, and I could only choose a direct payment from my debit to be able to proceed to e-file, I’ve been using TurboTax since I was 18 and the last two years the site has become more and more confusing and expensive with again no response to help or phone calls. I will not be using TurboTax again.
Date published: 2023-04-15
Rated 5 out of 5 by KZag from Never Import W2..Type it all out yourself I had to call in Twice this year and I never had to in all the years I've used Turbo Tax. Unfortunately, i imported my W2 and there was an error. Had me to confused, I made two phone calls about it. My advice Type your information yourself. If there is an Error, You Did It!! Both women that I spoke with were very helpful and reassuring that I had corrected everything properly. Taxes stressful enough, don't need the extra aggravation.
Date published: 2023-04-15
Rated 5 out of 5 by MsGoldie79 from Simple It took a while but was pretty self explanatory and will use ir next year
Date published: 2023-04-15
Rated 5 out of 5 by Magic107 from Very helpful and affordable!! Much more affordable than CPA and just as easy. I'm a believer!
Date published: 2023-04-15
Rated 5 out of 5 by dspann1250 from Turbo Tax is agreat product. I like the ease in use of turbo tax. i will continue to use this product.
All TurboTax® Offerings Reviews - Page 2834
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Gollum0118 from Fast, Easy, and Convenient My 8th year in a row filing with Turbo Tax. It's always fast, easy, and convenient. Just a great service.
Date published: 2023-04-15
Rated 2 out of 5 by violajack from This year was rough This was by far the worst Turbo Tax experience in many years of using it to file. There was way too much handholding - so many things to click through, connecting to online banking didn't work well, even automatically filled forms required way too much manual editing.
Date published: 2023-04-15
Rated 4 out of 5 by GregWilliam from very good , quick service very happy with the service but rather expensive, price seems to have increaded over the last few years
Date published: 2023-04-15
Rated 5 out of 5 by OGIGI from Easy The ease of this service is remarkable and recommended
Date published: 2023-04-15
Rated 5 out of 5 by NANNY PAPPY from TURBO TAX IS THE BOMB FAST, EASY TO FOLLOW, LOTS OF HELP ALONG THE WAY, GREAT EXPERIENCE
Date published: 2023-04-15
Rated 1 out of 5 by Bobsbacon from More and more expensive with no help I did all of my taxes myself. No assistance from anyone live. Had to pay $177 again to file my own taxes by myself only using the website. I tried to set up a payment plan. And eventually I may go to a site to fill out all my information so they could ID me. While trying to e-file using the option to set up a payment, and the end would not allow, and I could only choose a direct payment from my debit to be able to proceed to e-file, I’ve been using TurboTax since I was 18 and the last two years the site has become more and more confusing and expensive with again no response to help or phone calls. I will not be using TurboTax again.
Date published: 2023-04-15
Rated 5 out of 5 by KZag from Never Import W2..Type it all out yourself I had to call in Twice this year and I never had to in all the years I've used Turbo Tax. Unfortunately, i imported my W2 and there was an error. Had me to confused, I made two phone calls about it. My advice Type your information yourself. If there is an Error, You Did It!! Both women that I spoke with were very helpful and reassuring that I had corrected everything properly. Taxes stressful enough, don't need the extra aggravation.
Date published: 2023-04-15
Rated 5 out of 5 by MsGoldie79 from Simple It took a while but was pretty self explanatory and will use ir next year
Date published: 2023-04-15
Rated 5 out of 5 by Magic107 from Very helpful and affordable!! Much more affordable than CPA and just as easy. I'm a believer!
Date published: 2023-04-15
Rated 5 out of 5 by dspann1250 from Turbo Tax is agreat product. I like the ease in use of turbo tax. i will continue to use this product.
All TurboTax® Offerings Reviews - Page 2834
Date published: 2023-04-15