TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax OK, Watch Out for the Filing Fees! The calculations/creation part of the return is relatively easy. It's that you are charged $25 for state filing. This is in addition to the $60 spent for the application. So, next year, no filing state return. I'll just print and send.
Date published: 2023-04-14
Rated 5 out of 5 by from I thought taxes were complicated its actually fun! I spent almost 3 times the money to have an accountant prepare my taxes and I still had to do a lot of work gathering all the content to file. I'm pretty sure my return is way higher since it educated me on what I can write off so I kept finding more and more expenses. Thanks!
Date published: 2023-04-14
Rated 4 out of 5 by from Great My friend recommend it to me. I use it first time and everthing is good
Date published: 2023-04-14
Rated 1 out of 5 by from It is frustrating to get help with Turbo Tax I have been trying to get help with an error I made in 2009 in turbo tax for 14 years now. I pay an unnecessary penalty every year and I just don't know how to make the bleeding stop. It took forever to figure out that you can not send an email asking for help. This simply is not an option. You must make a phone call during the hours of the call center. This was not easy information to find. It seems that turbo tax is intentionally hiding this information. If the help bot can't help you then too bad. I'm planning to file a paper return next year so I can take back control of my own tax return.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use! Straight forward, everything is laid out in detail with thorough explanation, great experience!
Date published: 2023-04-14
Rated 5 out of 5 by from turbo saved me money my taxes or not complicated thats why i choose the cheapest level turbo made it easy.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is extremely helpful. Everything was excellent. There was excellent help and guidance in the stocks, bonds area.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax and Chad were AWESOME Excellent very helpful. Was easy to follow along and Thankful for Chad's help!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax helped us get our taxes done quickly! Turbo Tax has been our go-to tax experts when filing our tax returns. Information is secure and most features are easy to understand. Live talks are available if something does not look right. Thank you for getting us through another year!
Date published: 2023-04-14
Rated 5 out of 5 by from Simply The Best Super easy to use as long as you are organized and have all of your forms. Will continue to use every year!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax OK, Watch Out for the Filing Fees! The calculations/creation part of the return is relatively easy. It's that you are charged $25 for state filing. This is in addition to the $60 spent for the application. So, next year, no filing state return. I'll just print and send.
Date published: 2023-04-14
Rated 5 out of 5 by from I thought taxes were complicated its actually fun! I spent almost 3 times the money to have an accountant prepare my taxes and I still had to do a lot of work gathering all the content to file. I'm pretty sure my return is way higher since it educated me on what I can write off so I kept finding more and more expenses. Thanks!
Date published: 2023-04-14
Rated 4 out of 5 by from Great My friend recommend it to me. I use it first time and everthing is good
Date published: 2023-04-14
Rated 1 out of 5 by from It is frustrating to get help with Turbo Tax I have been trying to get help with an error I made in 2009 in turbo tax for 14 years now. I pay an unnecessary penalty every year and I just don't know how to make the bleeding stop. It took forever to figure out that you can not send an email asking for help. This simply is not an option. You must make a phone call during the hours of the call center. This was not easy information to find. It seems that turbo tax is intentionally hiding this information. If the help bot can't help you then too bad. I'm planning to file a paper return next year so I can take back control of my own tax return.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use! Straight forward, everything is laid out in detail with thorough explanation, great experience!
Date published: 2023-04-14
Rated 5 out of 5 by from turbo saved me money my taxes or not complicated thats why i choose the cheapest level turbo made it easy.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is extremely helpful. Everything was excellent. There was excellent help and guidance in the stocks, bonds area.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax and Chad were AWESOME Excellent very helpful. Was easy to follow along and Thankful for Chad's help!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax helped us get our taxes done quickly! Turbo Tax has been our go-to tax experts when filing our tax returns. Information is secure and most features are easy to understand. Live talks are available if something does not look right. Thank you for getting us through another year!
Date published: 2023-04-14
Rated 5 out of 5 by from Simply The Best Super easy to use as long as you are organized and have all of your forms. Will continue to use every year!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2829