TURBOTAX CUSTOMER REVIEWS
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Rated 4 out of 5 by GRW1 from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by Babs418 from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by Iscabible from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by Cadenwueuehxjc from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
Rated 5 out of 5 by dannytee from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by DanH Nebraska from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 4 out of 5 by Poppa D the king from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by dayal1 from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 5 out of 5 by Donnal70 from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
Rated 5 out of 5 by Gracen3 from Very easy to use I had no issues with this. This was my first time filing and it was exciting.
All TurboTax® Offerings Reviews - Page 2829
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by GRW1 from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by Babs418 from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by Iscabible from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by Cadenwueuehxjc from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
Rated 5 out of 5 by dannytee from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by DanH Nebraska from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 4 out of 5 by Poppa D the king from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by dayal1 from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 5 out of 5 by Donnal70 from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
Rated 5 out of 5 by Gracen3 from Very easy to use I had no issues with this. This was my first time filing and it was exciting.
All TurboTax® Offerings Reviews - Page 2829
Date published: 2023-04-15