TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from 5th year of using this. Love it! easy to use, fast, no worries, and its free. Great program!
Date published: 2023-04-14
Rated 5 out of 5 by from awesome! It covers all the bases! I really liked it but it still takes too long!
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced Price is absolutely ridiculous. Especially since they charge you an extra 40 dollars to pull the purchase out of your return. Honestly nickel and diming us is outrageous. You already charge $120 just to file one 1099 I had. Thats insanity, not to mention no help anywhere on how to file uber stuff. I will be using something else next year. Honestly will probably pay the extra 40 dollars and have someone do it for me. Might as well at that price.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is a good program Like Tubro Tax have used it for many years. That all I have to say about it
Date published: 2023-04-14
Rated 5 out of 5 by from Easiest online tax filing experience! Turbo Tax is a finely tuned tax filing tool. The user interface is clean and uncluttered through each step of the process. Your eyes aren't constantly searching the screen to try and take in all the information displayed, because it is kept very simple and to the point. Turbo Tax gathers your information in easy-to-handle increments. It asks a straightforward question, you answer, and click continue. At each instance, there is a "learn more" or "how do I find my information" link that provides an easy-to-understand walkthrough on how to obtain your information or an explanation of what is being asked of you. The option to import documents such as W2s and 1099s electronically, or by importing a document file, makes entering your information effortless. Turbo Tax displays your filing progress and each step of the process is displayed in the left margin so you know where you are in the process and what remains to be completed. Logging out mid-way and then jumping back in later works perfectly and returns you to exactly where you left off with all of your entries saved. The options for additional services like audit protection and live assistance from tax experts give you peace of mind and reassurance that help is available if you start to feel like you're in over your head. Turbo Tax took the pain out of filing taxes this year. I highly recommend it.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax is great but… I love Turbo Tax. I have been using it for years because it is easy to use. One complaint, I did not realized when I used the “Live Help” it would automatically charge me for it. I had originally selected the Deluxe version, but when I had a “non tax” question but an issue trying to get back to a certain section of the form, it changed to higher cost form.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is a great product and easy to use. When help is needed you are just a chat or call away. I used the help and spent a while on the phone with an agent, walking through all my questions. Best product out there for your taxes. I highly recommend! Thank you TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by from Personal Tax Return via Turbo Tax - 2022 Beautifully designed, interactive, simple to navigate, highly automated, no fluff
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is lovely! TurboTax was quick and easy to use. They helped me understand ways to save on my tax return. Thanks TurboTax!!
Date published: 2023-04-14
Rated 5 out of 5 by from Great with taxes Took me forever but that is because I wasn't prepared..Once I got all my papers together it went quickly..
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 5th year of using this. Love it! easy to use, fast, no worries, and its free. Great program!
Date published: 2023-04-14
Rated 5 out of 5 by from awesome! It covers all the bases! I really liked it but it still takes too long!
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced Price is absolutely ridiculous. Especially since they charge you an extra 40 dollars to pull the purchase out of your return. Honestly nickel and diming us is outrageous. You already charge $120 just to file one 1099 I had. Thats insanity, not to mention no help anywhere on how to file uber stuff. I will be using something else next year. Honestly will probably pay the extra 40 dollars and have someone do it for me. Might as well at that price.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax is a good program Like Tubro Tax have used it for many years. That all I have to say about it
Date published: 2023-04-14
Rated 5 out of 5 by from Easiest online tax filing experience! Turbo Tax is a finely tuned tax filing tool. The user interface is clean and uncluttered through each step of the process. Your eyes aren't constantly searching the screen to try and take in all the information displayed, because it is kept very simple and to the point. Turbo Tax gathers your information in easy-to-handle increments. It asks a straightforward question, you answer, and click continue. At each instance, there is a "learn more" or "how do I find my information" link that provides an easy-to-understand walkthrough on how to obtain your information or an explanation of what is being asked of you. The option to import documents such as W2s and 1099s electronically, or by importing a document file, makes entering your information effortless. Turbo Tax displays your filing progress and each step of the process is displayed in the left margin so you know where you are in the process and what remains to be completed. Logging out mid-way and then jumping back in later works perfectly and returns you to exactly where you left off with all of your entries saved. The options for additional services like audit protection and live assistance from tax experts give you peace of mind and reassurance that help is available if you start to feel like you're in over your head. Turbo Tax took the pain out of filing taxes this year. I highly recommend it.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax is great but… I love Turbo Tax. I have been using it for years because it is easy to use. One complaint, I did not realized when I used the “Live Help” it would automatically charge me for it. I had originally selected the Deluxe version, but when I had a “non tax” question but an issue trying to get back to a certain section of the form, it changed to higher cost form.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is a great product and easy to use. When help is needed you are just a chat or call away. I used the help and spent a while on the phone with an agent, walking through all my questions. Best product out there for your taxes. I highly recommend! Thank you TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by from Personal Tax Return via Turbo Tax - 2022 Beautifully designed, interactive, simple to navigate, highly automated, no fluff
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is lovely! TurboTax was quick and easy to use. They helped me understand ways to save on my tax return. Thanks TurboTax!!
Date published: 2023-04-14
Rated 5 out of 5 by from Great with taxes Took me forever but that is because I wasn't prepared..Once I got all my papers together it went quickly..
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2826