TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
Date published: 2023-04-14
Rated 1 out of 5 by from Gimmicky 1-Star, be prepared to spend 4 hours being confused about TurboTax packages and additional last minute processing fees.
Date published: 2023-04-14
Rated 1 out of 5 by from Dislike Errors in the system, loops that would continue unless I deleted entries and restart.
Date published: 2023-04-14
Rated 3 out of 5 by from costs too much! took half my return to pay for it i wish there was a less expensive version as I am on a tight budget and the cost of this service was almost $100 which used up half of my return.
Date published: 2023-04-14
Rated 5 out of 5 by from Much Easier Than Expected Step by step process makes filing easy. Also helped find additional deductions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great Great it was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is very user friendly I appreciate the ability to use this application to process the taxes for my family.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!!!!!!!! 1st time using and loved it!! So, easy and saved me lots of money!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a Great Tool for Taxes I have used for many years and have complete trust in the job is does.
Date published: 2023-04-14
Rated 3 out of 5 by from automatically charged for premium service I do not require TurboTax premium services but for some reason I was charged for premium and I was unable to go back and change that. I usually have no problem with TurboTax but now I'm being forced to pay 222$ in total for services I don't want or need.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2819
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
Date published: 2023-04-14
Rated 1 out of 5 by from Gimmicky 1-Star, be prepared to spend 4 hours being confused about TurboTax packages and additional last minute processing fees.
Date published: 2023-04-14
Rated 1 out of 5 by from Dislike Errors in the system, loops that would continue unless I deleted entries and restart.
Date published: 2023-04-14
Rated 3 out of 5 by from costs too much! took half my return to pay for it i wish there was a less expensive version as I am on a tight budget and the cost of this service was almost $100 which used up half of my return.
Date published: 2023-04-14
Rated 5 out of 5 by from Much Easier Than Expected Step by step process makes filing easy. Also helped find additional deductions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great Great it was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is very user friendly I appreciate the ability to use this application to process the taxes for my family.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!!!!!!!! 1st time using and loved it!! So, easy and saved me lots of money!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a Great Tool for Taxes I have used for many years and have complete trust in the job is does.
Date published: 2023-04-14
Rated 3 out of 5 by from automatically charged for premium service I do not require TurboTax premium services but for some reason I was charged for premium and I was unable to go back and change that. I usually have no problem with TurboTax but now I'm being forced to pay 222$ in total for services I don't want or need.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2819