TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
Rated 4 out of 5 by from TT is very intuitive and easy to manage A well-designed and very easy-to-use program. I have used it for a few years. I would recommend a discount coupon from Turbo Tax to make it more affordable.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Loved the clarity, direct and easy. Will return next year
Date published: 2023-04-14
Rated 4 out of 5 by from Good It is a little expensive and also, it is not good how there's no place to put if you've given charitable contributions
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great!! I like using turbotax because of how fast and easy it is to use.
Date published: 2023-04-14
Rated 1 out of 5 by from turbotax is kind of wack At the end of the process, it forced me to do premium when I didn't want to, and there was not a way for me to pick the normal process, so I ended having to pay over $200 dollars when it was supposed to be "free" .
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome! Very Simple process. long time user. i will continue to use in the future!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax works for me It was difficult to navigate until I was able to speak with a Specialist. He worked through my issue and my taxes are filed
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax helps explain my refund The live chat agent really helped me understand why my refund looked the way it did and gave advice on how to get a better one next year!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2812
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
Rated 4 out of 5 by from TT is very intuitive and easy to manage A well-designed and very easy-to-use program. I have used it for a few years. I would recommend a discount coupon from Turbo Tax to make it more affordable.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Loved the clarity, direct and easy. Will return next year
Date published: 2023-04-14
Rated 4 out of 5 by from Good It is a little expensive and also, it is not good how there's no place to put if you've given charitable contributions
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great!! I like using turbotax because of how fast and easy it is to use.
Date published: 2023-04-14
Rated 1 out of 5 by from turbotax is kind of wack At the end of the process, it forced me to do premium when I didn't want to, and there was not a way for me to pick the normal process, so I ended having to pay over $200 dollars when it was supposed to be "free" .
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome! Very Simple process. long time user. i will continue to use in the future!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax works for me It was difficult to navigate until I was able to speak with a Specialist. He worked through my issue and my taxes are filed
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax helps explain my refund The live chat agent really helped me understand why my refund looked the way it did and gave advice on how to get a better one next year!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2812