TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax is great Not too difficult, intuitive, and thorough. It didn't leave anything undone.
Date published: 2023-04-14
Rated 4 out of 5 by from Found easy to use. An automatic save function would have saved me some time. HR Block has one and I found it useful. I did 2021 and 2022 this year and wanted to use Fidelity free offer to start and then add charges as it got more complex. Well in both cases I had to pay the $80 first. Will try to get refund through Customer Service. Not consistent handling.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax We find it best to let Turbo Tax guide you through each step. That takes the guess work out of filing your taxes correctly. Less headaches!
Date published: 2023-04-14
Rated 2 out of 5 by from Thourough but EXPENSIVE Still getting a better return with turbo tax. But they charge WAY too much! Watch out for those service fees if you decide to take it from your return. Thanks but, also, no thanks?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier Great Experience - Easier and less expensive than utilizing a CPA. Puts you in the driving seat with great confidence!
Date published: 2023-04-14
Rated 1 out of 5 by from money hungry app after every step you ask for money, how about you tell us how much in the beginning we pay and we continue the process without interruption and surprises
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing! My first time doing my taxes as head of my own household and it was simple and explained each step so I’m even happier.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax was helpful Was helpful but little expensive also in the end seemed my refund went way down
Date published: 2023-04-14
Rated 5 out of 5 by from EZ Everything was great! Except, can't erase a car I no longer own for business!!!??? How do I remove a car no longer used for business?
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is a great. TurboTax helps me each step of the way when doing my taxes and it’s it’s a good advisory when you are stuck or when an error comes up. I wouldn’t recommend any to choose to do my taxes any other way.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great Not too difficult, intuitive, and thorough. It didn't leave anything undone.
Date published: 2023-04-14
Rated 4 out of 5 by from Found easy to use. An automatic save function would have saved me some time. HR Block has one and I found it useful. I did 2021 and 2022 this year and wanted to use Fidelity free offer to start and then add charges as it got more complex. Well in both cases I had to pay the $80 first. Will try to get refund through Customer Service. Not consistent handling.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax We find it best to let Turbo Tax guide you through each step. That takes the guess work out of filing your taxes correctly. Less headaches!
Date published: 2023-04-14
Rated 2 out of 5 by from Thourough but EXPENSIVE Still getting a better return with turbo tax. But they charge WAY too much! Watch out for those service fees if you decide to take it from your return. Thanks but, also, no thanks?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier Great Experience - Easier and less expensive than utilizing a CPA. Puts you in the driving seat with great confidence!
Date published: 2023-04-14
Rated 1 out of 5 by from money hungry app after every step you ask for money, how about you tell us how much in the beginning we pay and we continue the process without interruption and surprises
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing! My first time doing my taxes as head of my own household and it was simple and explained each step so I’m even happier.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax was helpful Was helpful but little expensive also in the end seemed my refund went way down
Date published: 2023-04-14
Rated 5 out of 5 by from EZ Everything was great! Except, can't erase a car I no longer own for business!!!??? How do I remove a car no longer used for business?
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is a great. TurboTax helps me each step of the way when doing my taxes and it’s it’s a good advisory when you are stuck or when an error comes up. I wouldn’t recommend any to choose to do my taxes any other way.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2805